Sleepingbaby User Reviews

Introduction

Sleepingbaby.com is an online retailer that specializes in baby sleepwear and accessories. Founded in 2009 by a mother who had trouble keeping her own baby swaddled, the company has since expanded to offer a range of products designed to help parents get their babies to sleep and keep them safe while sleeping. The company's flagship product is the Zipadee-Zip, a wearable blanket that provides the benefits of a traditional swaddle while allowing for more movement and independence.

Pros and Cons

Pros: - Sleepingbaby offers a wide variety of sleepwear and accessories designed specifically for babies. - The Zipadee-Zip has received overwhelmingly positive reviews from parents and experts alike. - The company offers a loyalty program that rewards customers for repeat purchases. - Sleepingbaby is committed to giving back to the community through its Swaddling America program. Cons: - Some customers have reported issues with the quality of the products, including stitching coming undone and fabric tearing. - The prices of some products may be higher than competitors.

User Experience

The Sleepingbaby website is easy to navigate and provides clear information on each product. Reviews from other customers are prominently featured, providing valuable insights into the effectiveness of each product. The checkout process is straightforward, and customers can create an account to save their billing and shipping information for future purchases.

Pricing and Value for Money

The prices of Sleepingbaby products vary depending on the item, but they generally fall in line with other similar products on the market. The Zipadee-Zip, for example, starts at $34.95, which is comparable to other wearable blankets. The value for money of these products is generally high, as they are designed specifically for babies and are often more effective than generic sleepwear and accessories.

Alternatives

There are other companies that offer similar products to Sleepingbaby, including SwaddleMe and Halo SleepSack. However, the Zipadee-Zip is a unique product that offers benefits not found in traditional swaddles or wearable blankets.

Customer Service

Sleepingbaby offers a 30-day return policy for all products, and customer service representatives are available via email and phone to assist with any issues. The company also provides detailed care instructions for each product to ensure they last as long as possible.

Product Quality and Selection

The quality of Sleepingbaby products is generally high, though some customers have reported issues with stitching and fabric tearing. The selection of products includes both sleepwear and accessories, such as pacifier clips and bath products.

Website Usability

The Sleepingbaby website is easy to use and provides clear information on each product. The search function is effective, and reviews from other customers are prominently displayed.

Returns and Exchanges

Sleepingbaby offers a 30-day return policy for all products, as long as they are in the original packaging and in new condition. Customers are responsible for the cost of return shipping.

Promotions and Discounts

Sleepingbaby occasionally offers promotions and discounts to customers, such as free shipping or a percentage off a specific product. The company also has a loyalty program that rewards customers for repeat purchases.

Reputation

Sleepingbaby has a generally positive reputation among customers and experts. The Zipadee-Zip is highly regarded as an effective sleep aid for babies, and the company's commitment to giving back to the community through its Swaddling America program has earned it praise.

Payment Options

Sleepingbaby accepts all major credit cards, as well as payment through PayPal.

Loyalty Programs

Sleepingbaby offers a loyalty program called the Bitta Kidda Club, which rewards customers for repeat purchases. Members earn points for each purchase, which can be redeemed for discounts on future orders.

Customer Reviews

Customer reviews of Sleepingbaby products are generally positive, with many customers reporting that the Zipadee-Zip helped their baby sleep better and longer. Some customers have reported issues with the quality of the products, but these seem to be relatively rare.

Community Involvement

Sleepingbaby is committed to giving back to the community through its Swaddling America program. For every Zipadee-Zip sold, the company donates a portion of the proceeds to support organizations that help families in need.

Shipping and Costs

Sleepingbaby offers free shipping on all US orders over $50, and shipping costs for orders under $50 vary depending on the weight of the package and the destination. International shipping is also available, but costs vary depending on the destination.