Sleepnumber Reviews

Voted Excellent (5/5)

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118 Reviews

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In the Home & Garden category

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11% users rated Terrible
2% users rated Poor
4% users rated Average
9% users rated Very Good
74% users rated Excellent
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D Diane
44 days ago

Transformed Our Sleep Quality Beyond Expectations

Let me start by saying that investing in a Sleep Number bed has been a game-changer for my husband and me. Not only has it revolutionized the way we sleep, but it has also heightened our awareness of the importance of quality rest. Our personalized Sleep Number settings have drastically improved our comfort and sleep quality, leaving us feeling rejuvenated every morning. One of the features that truly impressed us is the subtle lights under the bed. They may seem like a small detail, but they have proven to be incredibly convenient, especially during those late-night bathroom trips. No more fumbling in the dark! I wholeheartedly recommend a Sleep Number bed to anyone who values a good night's sleep. It's not just a purchase; it's an investment in your overall well-being. Thank you, Sleep Number, for providing a product that has genuinely surpassed our expectations and enhanced our sleep experience beyond measure.
D Diana
45 days ago

Transformed my Sleep Experience at Sleep Number

From the moment I stepped into the doors of Sleep Number, I knew I was in for a special treat. The staff, with their wealth of knowledge and warm demeanor, completely transformed my shopping experience. Each visit is met with a level of customer service that exceeds my expectations, making me feel like a valued guest rather than just a customer. During my recent visit, I had the pleasure of purchasing a bed skirt, and the process was seamless thanks to the assistance of the dedicated team. Their attentiveness to my needs and willingness to go above and beyond to help me find the perfect product truly sets Sleep Number apart. I am grateful for the exceptional service I consistently receive at Sleep Number. It's rare to find a store where every interaction leaves you feeling cared for and appreciated. Thank you, Sleep Number, for making my shopping experience not just pleasant, but truly memorable.
L Lori W
45 days ago

Transforming Our Sleep, One Bed at a Time

From the moment we stepped into the world of Sleep Number beds, we knew our sleep journey was about to change for the better. The knowledgeable and friendly associate who guided us through the store dedicated her time to understanding our needs, preferences, and sleep habits, ensuring we found the perfect match. With our new mattress on the way, anticipation and excitement fill our nights as we eagerly await the arrival of a sanctuary for rejuvenation. Thank you, Sleep Number, for offering us the promise of nights filled with restful slumber and mornings brimming with vitality.
K Kate
45 days ago

Transformed My Sleep Experience: A Life-Changing Bed!

My journey with Sleep Number has been nothing short of remarkable. After investing in my second Sleep Number bed, I can confidently say that it has transformed the way I and my husband experience sleep. As a military couple with injuries sustained during deployment, finding a comfortable and supportive bed was crucial for our well-being. Other mattresses simply fell short in comparison. The Sleep Number bed has been a game-changer for us. Not only does it provide the much-needed support for our injured backs, but it also ensures a restful and rejuvenating night's sleep. The investment in a Sleep Number bed has truly been worth every penny. The comfort, support, and quality that it offers are unparalleled. Thank you, Sleep Number, for making a product that has significantly improved our quality of life. We are grateful for the difference it has made in our daily lives and well-being. If you're looking for a bed that truly cares for your comfort and health, look no further than Sleep Number. Highly recommended!
B Billy Mowery
46 days ago

The Perfect Bed, the Perfect Experience

As a resident of Clermont, Florida, I recently visited our local Sleep Number store in search of the perfect bed for my wife and me. From the moment we walked in, Marisol greeted us with a warm smile and attentive demeanor. She patiently listened to our needs and preferences, taking the time to guide us through the myriad of options available. Marisol’s expertise and genuine care made the entire experience truly exceptional. She went above and beyond to ensure that we found exactly what we were looking for, making the process smooth and enjoyable. Her personalized approach made us feel valued as customers. Thanks to Marisol and the team at Sleep Number, we not only found the perfect bed but also felt genuinely cared for throughout the entire experience. I can wholeheartedly recommend Sleep Number to anyone in search of not just a bed, but an exceptional customer service journey. Thank you, Sleep Number, for making our search for the perfect bed an unforgettable one.
J Joseph Soper
46 days ago

A Bedtime Nightmare Turned into a Customer Service Dream

From a frustrated customer to a loyal advocate, my journey with sleepnumber.com has been nothing short of a rollercoaster ride. Initially lured in by rave reviews, I took the plunge and invested in their top-of-the-line bed, expecting unparalleled comfort and quality. However, what followed was a series of disappointments as parts began to fail within mere months of purchase. The breaking components resulted in multiple repair visits, each requiring me to take time off work due to their limited service schedule. Despite the inconvenience, the technicians went above and beyond, highlighting the systemic issues within the company. Their dedication shed light on the profit-driven policies that compromised customer satisfaction. As frustration mounted, a ray of hope emerged when a "tier 2" supervisor stepped in, promising resolution. Although promises were made, the lack of follow-through revealed a disheartening truth - a disconnect between words and actions. The elusive Corporate Consultant never surfaced, leaving me stranded in a sea of broken promises and malfunctioning parts. Amidst the chaos, a glimmer of resolve appeared in the form of a potential refund or downgrade. However, these options were swiftly dismissed, leaving me trapped in a vicious cycle of subpar service and unmet expectations. The customer service facade crumbled, revealing a company more concerned with sales figures than customer satisfaction. Despite the setbacks, a lesson emerged - the importance of transparency, reliability, and genuine care in customer interactions. While sleepnumber.com may have faltered in their service, this experience serves as a reminder of the values that truly matter in business - integrity, empathy, and accountability. In the end, this journey has transformed me from a disillusioned buyer to an empowered advocate for informed consumer choices. While my experience may have started as a bedtime nightmare, it has evolved into a lesson in resilience, discernment, and the power of shared experiences. So, to all those seeking quality rest and reliable service, my advice is simple - look beyond the surface claims, prioritize integrity, and choose a company that values its customers above all else.
G Gabriel Rivera
46 days ago

Transformed by Comfort: My Sleep Number Testimonial

Discovering Sleep Number has been a life-changing experience for me. As someone battling herniated discs and lupus, quality sleep seemed like a distant dream. However, ever since I invested in a Sleep Number bed, my nights have been truly restorative. The personalized comfort levels offered by Sleep Number have not only improved the quality of my sleep but have also alleviated my physical discomfort. Waking up feeling rejuvenated and pain-free has become a reality, thanks to this remarkable bed. I cannot emphasize enough the difference this bed has made in my daily life. From the moment I lay down, I am enveloped in comfort and support, allowing me to drift off peacefully and wake up recharged. Thank you, Sleep Number, for revolutionizing my sleep quality and overall well-being. I can confidently say that investing in a Sleep Number bed has been one of the best decisions I have ever made.
C Connie
46 days ago

Transformed Our Lives: A Sleepnumber.com Success Story

From the depths of struggling through knee replacement surgery, Sleepnumber.com emerged as our beacon of hope. Witnessing my husband's journey to recovery, the consistency in his sleep was nothing short of a miracle. With each night, the comfort and support provided by Sleepnumber's innovative mattress allowed him to find a position that not only suited his needs but enhanced his recovery process. The impact went beyond mere comfort; it revolutionized our daily lives. The rejuvenating sleep he experienced not only accelerated his healing but also lifted his spirits, creating a ripple effect of positivity throughout our household. The investment in a Sleepnumber mattress transcended into an investment in our well-being and quality of life. In moments of vulnerability post-surgery, the solace he found in his personalized sleep setting was a testament to the meticulous design and advanced technology at play. The gratitude we hold for Sleepnumber.com is immeasurable, as it truly played a pivotal role in his recovery journey. To anyone facing similar challenges or simply seeking a transformative sleep experience, I wholeheartedly recommend Sleepnumber.com. The difference it made in our lives is unparalleled, marking a chapter of restful nights and rejuvenated mornings filled with promise.
N Noelle
46 days ago

How Kayla Transformed Our Shopping Experience at SleepNumber.com

Let me share our incredible experience with Kayla from SleepNumber.com. From the moment we connected with her, it was evident that she was not just any salesperson—she was a friend in the making. Kayla's genuine approach and wealth of information made us feel valued and truly cared for throughout our entire interaction. Every question we had was met with patience and a deep level of expertise that surpassed our expectations. Kayla's personal touch and dedication to ensuring our needs were not just met but exceeded set her apart from the typical customer service encounter. She didn't just sell us a product; she guided us to a solution that perfectly matched our requirements and preferences. Her authenticity shone through, making the entire process feel like a conversation with a trusted confidante rather than a transaction. Thanks to Kayla, our shopping journey at SleepNumber.com turned into a memorable experience, leaving us not only satisfied with our purchase but also grateful for the outstanding service we received. Kayla's professionalism, combined with her warmth and friendliness, truly made a difference. We will undoubtedly return for future purchases, knowing that Kayla will be there to assist us with her exceptional care and expertise.
M Milissa
47 days ago

Transformative Excellence: A SleepNumber Success Story

Stepping into sleepnumber.com was a pivotal moment in my quest for better sleep and relief from back pain. Guided by the extraordinary Mary, the experience transcended mere mattress shopping; it was an educational journey marked by care and expertise. Mary's dedication was unparalleled; she invested time to understand our needs and eloquently demystified the complexities of the products. Her genuine nature put us at ease, fostering a sense of trust that is rare to find. Leaving the store that day, we didn't just make a purchase – we took home a solution. The mattress we selected was more than a product; it was a promise of restful nights and rejuvenated mornings. Thank you, Mary, and sleepnumber.com, for not just selling a mattress, but for curating an experience that has truly enhanced our lives.
N Nate Edler
48 days ago

Transformed Sleep Quality: A Love Letter to Sleepnumber.com

Embarking on the journey to find the perfect mattress was a daunting task, until we stumbled upon sleepnumber.com. From the moment we navigated to the site, we were greeted by a seamless shopping experience that exceeded all expectations. The innovative feature allowing us to discover our personalized sleep number settings was a game-changer. Witnessing our pressure points vanish in real time was not only mesmerizing but also a testament to the commitment Sleep Number has towards enhancing sleep quality. Walking through the process hand-in-hand with my girlfriend, the stars aligned as we found our dream mattress. The ease of finding our perfect match made the decision instantaneous - we knew we had found "the one". The ability to purchase our beloved Sleep Number bed on the same day sealed the deal, leaving us brimming with excitement and anticipation for the nights of blissful sleep that awaited us. Thank you, sleepnumber.com, for revolutionizing our approach to sleep and for providing a shopping experience that was as unforgettable as the comfort your bed brings us each night. Our sleep quality has been truly transformed, and we owe it all to you.
T Tracy Clark
48 days ago

Transforming Our Sleep Experience: An Unforgettable Journey with Sleep Number

Having been loyal users of a Purple mattress for years, my partner and I yearned for an upgrade to a king-size adjustable bed. The thought of finding the perfect mattress seemed daunting until we met Caity at Sleep Number. Her exceptional service and attention to detail made our mattress shopping experience truly unforgettable. Caity took the time to guide us through trying out various beds, ensuring that we found the ideal fit for our preferences and sleep needs. Her expertise and patience allowed us to make an informed decision, leading us to choose a Sleep Number mattress that has revolutionized our sleep quality. Thanks to Caity and the team at Sleep Number, we now enjoy an unparalleled level of comfort and support every night. The upgrade has truly transformed our sleep experience, and we couldn't be happier with our decision. Sleep Number not only met but exceeded our expectations, providing exceptional service that made us feel valued and cared for as customers. If you're looking to elevate your sleep quality and experience top-notch service, I highly recommend giving Sleep Number a visit. Trust me, your journey to a better night's sleep starts here!
N Nickie
49 days ago

A Dream Come True with Sleep Number!

From the moment we entered the store, we were greeted with warmth and expertise. Our salesperson went above and beyond, guiding us through the world of mattresses to help us find our perfect match. The experience of testing out different sleep numbers was not only informative but also a lot of fun. We felt like Goldilocks on a mission to find the bed that was just right for us. After bringing our Sleep Number bed home, our nights have been transformed. The comfort and support it provides have completely changed the way we sleep. No more tossing and turning or waking up with aches and pains. It's like we're floating on a cloud of blissful rest. Thank you, Sleep Number, for revolutionizing our sleep experience. We are now proud members of the Sleep Number family and can't imagine life without our perfect bed!
J Johnathon
49 days ago

Transformative Comfort at Its Best – Our Journey with Sleep Number

When my wife and I stepped into the world of Sleep Number, little did we know that we were about to embark on a journey of unparalleled comfort and restful nights. Todd, the sales representative at the store we visited, truly went above and beyond to guide us through the maze of mattress choices. His expertise and patience helped us understand our individual sleep needs, unraveling the mystery of firm versus soft mattresses. As we settled onto the Sleep Number bed during the demonstration, a wave of tranquility washed over us. The mattress seemed to cradle and cocoon us in a way we had never experienced before - it was like sinking into a cloud of pure bliss. From that moment on, we were convinced that Sleep Number was the answer to our sleep-related prayers. Needless to say, we were sold on the spot. The efficiency and warmth of Todd coupled with the sheer comfort of the Sleep Number bed solidified our decision. We left the store not just as customers but as evangelists, eager to share our newfound sleep sanctuary with everyone we knew. Thank you, Sleep Number, for transforming our nights and revitalizing our days with your incomparable comfort and unwavering quality. We are truly grateful for this outstanding experience that has forever changed the way we view sleep.
S SHANNON RAJOTTE
50 days ago

Elevating Sleep Quality: A Priceless Experience

As a dedicated user of sleepnumber.com, I am honored to share my profound experience with the Sleep Number bed. After indulging in its luxurious comfort for weeks, I am astounded by the transformative impact on my sleep quality. The ability to customize firmness settings has revolutionized my nightly routine, guaranteeing a peaceful and rejuvenating rest. Its adaptable features effortlessly accommodate various sleeping positions, catering to individual needs with unparalleled precision. Despite being an investment, the invaluable long-term advantages it offers to my health and overall well-being are unmistakable. I wholeheartedly endorse this product to anyone seeking to elevate their sleep experience to unprecedented levels of comfort and serenity.

Introduction

Sleep Number is a company that specializes in producing high-quality mattresses and other bedding accessories. Their products are designed to provide sleepers with custom comfort through adjustable air chambers and personalized sleep settings. This review will offer a comprehensive analysis of the company, including their products, customer service, pricing, and more.

Pros and Cons

Pros:
  • Customizable comfort levels through adjustable air chambers
  • Wide range of products to choose from, including beds, pillows, and bedding accessories
  • Competitive pricing options available
  • Excellent customer reviews
Cons:
  • Some customers may find the adjustment period difficult
  • The price point may be out of reach for some
  • Fluctuating firmness may be a problem for some users

User Experience

Sleep Number provides a user-friendly website that is easy to navigate. The website provides a comprehensive overview of the products, and the ordering process is straightforward. Customers can customize their sleep settings and find the products that best suit their needs. Additionally, the company offers prompt and efficient shipping, and they provide excellent customer support to resolve any issues that may arise.

Pricing and Value for Money

Sleep Number products are competitively priced compared to other high-end mattress brands. The company offers a range of pricing options, allowing customers to choose the model that fits their budget. Their pricing is based on the type of bed and size, with prices ranging from $1,000 to $5,000. The company also offers financing options for those who cannot afford to pay upfront.

Alternatives

Other high-end mattress brands such as Casper, Saatva, and Tempur-Pedic offer similar products to Sleep Number. However, Sleep Number stands apart for its adjustable air chambers, which allow for customizable comfort settings.

Customer Service

Sleep Number offers excellent customer service to address any concerns or issues that may arise during the ordering process or after delivery. Their customer service team is responsive, knowledgeable, and capable of resolving any issues promptly. They also provide a comprehensive FAQ section on their website to address customer inquiries.

Product Quality and Selection

Sleep Number offers a wide range of high-quality products, including mattresses, pillows, and other bedding accessories. The mattresses are designed with adjustable air chambers, allowing sleepers to personalize their comfort levels. The company also uses high-quality materials in all of their products, ensuring they are durable and long-lasting.

Website Usability

The Sleep Number website is user-friendly and easy to navigate. It provides comprehensive information on all products and features a responsive design that is optimized for mobile devices. The ordering process is straightforward, and customers can easily customize their sleep settings.

Returns and Exchanges

Sleep Number offers a 100-night trial period for their mattresses. If a customer is not satisfied with their purchase, they can return it for a full refund or exchange it for a different model. The company also provides a 25-year warranty on all their products, ensuring customers are protected in the long run.

Promotions and Discounts

Sleep Number offers regular promotions and discounts on their products. They also offer financing options to make their products more accessible to customers.

Reputation

Sleep Number has an excellent reputation for producing high-quality products and providing outstanding customer service. They have also received numerous positive reviews from satisfied customers, which attests to their commitment to providing quality products and services.

Payment Options

Sleep Number offers several payment options, including credit cards, PayPal, and financing options. This allows customers to choose the payment method that works best for their individual needs.

Loyalty Programs

Sleep Number does not offer a loyalty program at this time.

Customer Reviews

Sleep Number has received numerous positive customer reviews, with many satisfied customers citing improved sleep quality and comfort after switching to a Sleep Number mattress. The reviews are a testament to the company's commitment to producing high-quality products.

Community Involvement

Sleep Number is involved in several charitable organizations and regularly donates to causes that support healthy sleep and wellness. They also sponsor events that promote healthy living and sleep hygiene.

Shipping and Costs

Sleep Number offers prompt and efficient shipping for all their products. The shipping costs vary, depending on the product and destination. However, they offer free standard shipping for purchases above a certain threshold. Customers can also choose expedited shipping for an additional fee.