Users Voice for Slumberkins

90% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
10% users rated Excellent
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Slumberkins Overall rating
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Review article published on: 31 May 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 3.5 3.6 3.1 1.3 5
Nov 2022 1 5 4.4 4.5 1.4 1
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 4.1 4.8 1.4 4.9
Mar 2023 1 5 5 5 1.3 3
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Detailed Slumberkins Review by

Introduction

Slumberkins.com is a website that offers a wide range of plush toys, books, and other related products centered around emotional well-being and social-emotional learning for children. Their products include cuddly stuffed animals that are designed to comfort and promote healing, bedtime storybooks that are designed to address various emotional concerns, and other resources that are meant to encourage positive emotional development.

Pros and Cons

One of the biggest pros of Slumberkins.com is their unique approach to providing emotional support and learning through cuddly and comforting plush toys and books. Their products are well-designed and made with high-quality materials. However, some users may find their prices to be slightly on the higher side compared to other toy and book websites.

User Experience

Slumberkins.com has a user-friendly interface, making it easy for users to navigate through the website and find what they're looking for. Their products are well-categorized so that users can quickly browse through the various options available.

Pricing and Value for Money

Slumberkins.com has products ranging from $20 to $98, which can be slightly higher than other toy and book websites. However, their unique approach to promoting emotional well-being and social-emotional learning for children provides a significant value for money.

Alternatives

There are several other websites that offer toys and books for children. However, Slumberkins.com's unique approach to promoting emotional well-being and social-emotional learning sets them apart from others.

Customer Service

Slumberkins.com provides excellent customer service. They have a dedicated support team that is always ready to assist customers with any queries or concerns they may have. They also have a comprehensive FAQs section that covers most of the commonly asked questions.

Product Quality and Selection

Slumberkins.com provides high-quality and well-designed plush toys and books for children. They offer a wide selection of products that cater to various emotional concerns and aspects of social-emotional learning.

Website Usability

Slumberkins.com has a user-friendly interface, making it easy for users to browse through the various products and find what they're looking for. They also have a search bar that allows users to search for specific products.

Returns and Exchanges

Slumberkins.com has a flexible return and exchange policy. They accept returns and exchanges for products that are unused and in their original packaging within 30 days of purchase.

Promotions and Discounts

Slumberkins.com occasionally offers promotions and discounts on their products. Users can subscribe to their newsletter to stay updated on any ongoing promotions and discounts.

Reputation

Slumberkins.com has an excellent reputation for providing high-quality and well-designed products that promote emotional well-being and social-emotional learning for children.

Payment Options

Slumberkins.com accepts several payment options, including Visa, Mastercard, American Express, and PayPal.

Loyalty Programs

Slumberkins.com currently does not offer any loyalty programs.

Customer Reviews

Slumberkins.com has numerous positive customer reviews on their website and various other review platforms. Customers appreciate the unique approach to promoting emotional well-being and social-emotional learning for children through their products.

Community Involvement

Slumberkins.com is actively involved in the community and frequently collaborates with various organizations and initiatives that promote emotional well-being and social-emotional learning for children.

Shipping and Costs

Slumberkins.com offers free shipping on orders above $75 within the United States. For orders below $75, shipping costs vary depending on the location and shipping method chosen. International shipping costs vary depending on the location and shipping method chosen.

Slumberkins Recent User Reviews

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Reviewer Name: CC

Review Submission Date: 2023-01-09

Review Title: Gdaughter lost her Otter on airplane.
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Review Description: Gdaughter lost her Otter on airplane.I paid for OVERNIGHT, which for some reason was $113.00 when purchase complete.That was 01/06/23.Today is 01/09/23, still NO RECEIPT NO EMAIL, NO RESPONSE FROM COMPANYonly that they ACCEPT PAYMENT!!!!!!!!!!!!!!!!!!!NO WONDER THEIR IS NO WAY TO CONTACT THEM-NO TELEPHONE NUMBERNO EMAIL RESPONSENO SOCIAL MEDIA RESPONSEHORRIBLE company that claim to be aiding children

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Reviewer Name: Samantha

Review Submission Date: 2022-10-11

Review Title: Package never delivered, would not issue refund or replacement
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Review Description: I never received the package, while the company received my payment. When I contacted customer service and asked for a refund or replacement order, the company took several weeks to reply, and ultimately reported that they would not make any efforts to resolve the issue. As a brand new mom and person who works in the mental health field, it’s disappointing to me that a children and family company would scam families out of their money like this.

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Reviewer Name: Rachel

Review Submission Date: 2021-11-30

Review Title: HORRIBLE CUSTOMER SERVICE
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Review Description: This companies customer service was horrible. I would not recommend them!

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Reviewer Name: Christianna

Review Submission Date: 2021-01-24

Review Title: I FINALLY received my daughters…
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Review Description: I FINALLY received my daughters Slumberkins snuggler. I was so excited to open it and give it to her. I was completely disappointed. Considering the price I paid for it and the time it took to get here when they said it would take 1-4 days, i was expecting it to be a lot bigger. The pictures on the site were very deceiving. I was expecting more of a baby blanket size, but it’s the size of a small stuffed animal without the stuffing. Had I known, I would’ve just gotten a stuffed animal. I’m extremely disappointed and I wouldn’t recommend.

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Reviewer Name: Jordan

Review Submission Date: 2020-12-13

Review Title: I am in love with our Slumberkin
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Review Description: I am in love with our Slumberkin! We recently purchased a Slumberkin and its corresponding book. I was very impressed with the quality and content in the book. I love how simply it tackles changes to families and provides affirmations to repeat. Shipping did take a while but it was clearly stated on the website that the shipping window is longer than normal right now. I received a tracking number as soon as it did ship and everything arrived in perfect condition.I am excited to use Slumberkins more as my child grows and faces difficult problems.

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Reviewer Name: Ryan Keating

Review Submission Date: 2017-12-22

Review Title: Ordered on Nov 13 for daughters …
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Review Description: Ordered on Nov 13 for daughters Christmas present. Still haven’t received anything.

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