Smallflower Reviews

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41 Reviews

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Fantastic Service and Carefully Packaged Products

I recently had the pleasure of experiencing the exceptional service provided by smallflower.com, and I'm thrilled to share my positive feedback. After purchasing toothpaste from their website, I was thoroughly impressed by the promptness of their shipping process. My order arrived in record time, showcasing their commitment to customer satisfaction. Upon opening the package, I was delighted to find that the items were meticulously wrapped in protective bubble wrap. This level of care and attention to detail not only demonstrates their professionalism but also ensures that products arrive in pristine condition. The entire experience with smallflower.com reflects their dedication to providing top-notch service and high-quality products. I am thoroughly satisfied with my purchase and will undoubtedly be a returning customer. I highly recommend smallflower.com to anyone in search of reliable service and superior products.

Smallflower.com Exceeds Expectations with Outstanding Service

My experience with Smallflower.com has been nothing short of excellent. I recently placed an order for toothpaste with them, and I was thoroughly impressed by the promptness of their shipping process. Not only did they deliver my items swiftly, but each product in my package was meticulously wrapped in bubble wrap, showcasing their exceptional attention to detail and professionalism. Smallflower.com truly goes above and beyond to ensure customer satisfaction. Their dedication to providing top-notch service is evident in every aspect of their operation. I am genuinely impressed by the level of care they put into every order. It's rare to find a company that values their customers as much as Smallflower.com does. I am incredibly pleased with my experience and will definitely be a returning customer. Smallflower.com has earned my trust and loyalty with their exceptional service. If you're looking for a reliable online retailer that delivers quality products with efficiency and care, look no further than Smallflower.com.

A Disappointing Experience Turned Lesson in Business Ethics with Smallflower.com

After a discouraging experience, I feel compelled to share my perspective on working with Smallflower.com. As a small business owner, I appreciate the importance of honest communication and efficient service. It pains me to say that my interaction with this company has been quite the opposite. Upon creating a label for my shipment, it was marked as "shipped," which I understand is a common practice. However, to my dismay, the items remained untouched in their warehouse for over a week and a half. This deceitful approach is not only unprofessional but also blatantly misleading. As a business owner who prides themselves on prompt and reliable service, I find such behavior utterly unacceptable. In my own business, I adhere to a strict standard of shipping orders either on the same day or the next day. The notion that there could be a justifiable reason for Smallflower.com to neglect shipping my items within a 10-day period is beyond comprehension. This experience has served as a valuable lesson in the importance of integrity and ethical business practices. Regrettably, I am left with no choice but to seek alternatives for my business needs. I have learned that, in the absence of trust and transparency, no amount of enticing products or attractive offers can compensate for a lack of integrity. Moving forward, I am committed to supporting businesses that prioritize honesty, efficiency, and customer satisfaction. It is my hope that by sharing this encounter, others may be spared similar disappointments, and that it serves as a reminder for companies to uphold the principles of good business conduct.

Smallflower.com: A Disappointing Experience Turned Lesson Learned

Let me share my candid review about my recent interaction with smallflower.com. My initial excitement to receive my order turned into frustration as days passed, and my items were still stuck in the warehouse. As a fellow business owner, I value efficiency and prompt service, making delays unacceptable. The labeling tactic used by the company, marking items as shipped without actual dispatch, left me feeling misled and dissatisfied. In the world of business, reliability and transparency are paramount, traits I expected Smallflower to uphold. Despite this negative experience, I choose to view it as a lesson learned. I have decided to craft my own vanilla fragrance rather than risk disappointment again. As a business owner committed to speedy order fulfillment, I was disheartened by the delay exceeding ten days, undermining the credibility of Smallflower.com in my eyes. Moving forward, I will be more cautious in selecting partners for my business needs, ensuring they align with my values of honesty and efficiency. This experience has reinforced the importance of upholding high standards in customer service and order processing, urging me to prioritize trust and reliability in all future transactions.

An Unforgettable Quest for European Toiletries: A Testimonial for Smallflower.com

Let me take you on a journey through my experiences with Smallflower.com; a venue that offers a unique array of hard-to-find items and has left an indelible mark on my search for European toiletries. The journey begins with a blend of excitement and curiosity as I navigated through their virtual aisles, brimming with an enchanting selection of elusive treasures. The allure of their products was undeniable, but little did I know that my quest would be met with unexpected challenges. Placing my faith in them, I made not one, but two orders, driven by the allure of their one-of-a-kind offerings. However, my eagerness soon transformed into frustration as I found myself entangled in a web of disparaging issues. The initial blow came in the form of an agonizingly sluggish order processing time. A painful truth began to unravel; it took them over a week on both occasions to even dispatch my eagerly awaited parcels. To compound the disheartenment, their choice of shipping seemed to align with the mantra 'slow and steady wins the race.' Regrettably, it was a win for them and a monumental loss for me. An additional 7-10 days in transit felt like an eternity in this age of instant gratification and expedited services. The woes did not end there. Despite their online inventory showcasing an illusion of plenitude, the bitter reality was revealed upon stumbling into the quagmire of an outdated stock-keeping system. Items that gleamed as "in stock" were nothing more than a cruel mirage, leaving me stranded in a desert of unfulfilled desires. The promise of future availability did little to assuage the disappointment, especially when faced with the prospect of paying for shipping yet again. However, amidst the shadows of dissatisfaction, a shimmer of resilience emerged. The products, though tantalizing, were no match for the tribulations endured. Alas, with a heavy heart, I made the decision to embark on a new quest, seeking out alternative avenues to satiate my longing for European toiletries. In retrospect, my encounters with Smallflower.com remain a poignant reminder of unfulfilled potential. The allure of their wares juxtaposed with their operational pitfalls has left an indelible imprint on my pursuit for exquisite indulgences. While the allure of their offerings is undeniable, the labyrinthine journey to obtain them has steered me towards seeking alternative sources to fulfill my desires. In parting ways with Smallflower.com, I carry with me a trove of vivid memories. An odyssey riddled with anticipation, frustration, and an unwavering quest for perfection. As I set sail towards new horizons, I tread forth with a newfound determination, in pursuit of a retail haven that seamlessly intertwines stellar products with impeccable service. Farewell, Smallflower.com. Though our paths diverge, the memories of our encounters will forever linger as a testament to the juxtaposition of unparalleled allure and untold tribulations.

Exceptional Product Variety, Yet Disappointing Shipping & Service

Sharing my experience with smallflower.com, I cannot deny their impressive range of unique products is a true gem for hard-to-find items enthusiasts like me. However, my excitement was clouded by their unsatisfactory shipping speed and lackluster customer service, leaving me utterly disappointed. My orders, placed on two separate occasions, were plagued by extended processing times, exceeding a week for shipment initiation. The frustration compounded when I realized their chosen shipping method, albeit cost-effective for them, added another 7-10 days to the delivery timeline. Waiting 2+ weeks for a package in today's fast-paced world felt unreasonable and frustrating. Their inventory management further soured my experience. Items showcased as available on their website often turned out to be out of stock, causing delays and requiring additional shipping fees upon restocking. This inconsistency in product availability added unnecessary complexity to an already flawed process. Despite my genuine interest in their offerings, the subpar shipping efficiency and service quality have steered me away from future purchases. Regrettably, I must seek my beloved European toiletries from alternative sources moving forward.

truly awful customer service

Smallflower.com- A Disappointing Customer Service Experience As a regular online shopper, I have come to expect a certain level of customer service when dealing with e-commerce sites. However, my recent experience with Smallflower.com has left me truly disappointed. After multiple attempts to reach out to their customer service team, I received no reply or acknowledgment, making me feel undervalued as a customer. I encountered an issue while trying to place an $80 order with Smallflower.com, which was advertised to qualify for "free" shipping. However, as I proceeded to check out, an additional $8+ for shipping was mysteriously added to my total. Despite being a repeat customer, it seemed that my $80 order was not worth Smallflower's attention. I reached out to their customer service team via their normal email address as well as through their website form, but to my dismay, I was met with silence on all three occasions. This lack of response made me feel frustrated and disregarded as a customer. It's unfortunate that a company like Smallflower, which boasts an array of appealing products, falls short in the most crucial aspect of online shopping - customer service. Despite having a seamless browsing experience and an attractive product selection, the absence of effective customer service casts a shadow over the entire purchasing process. In conclusion, my experience with Smallflower.com was a stark reminder of the importance of reliable and responsive customer service in the e-commerce industry. Despite their promising offerings, the lack of attention to customer queries and concerns left me feeling undervalued and overlooked. I sincerely hope that Smallflower.com addresses these issues and strives to offer a more attentive and supportive customer service experience in the future.

The site was advertising free 2-day…

When I stumbled upon smallflower.com, I was enticed by their promise of free 2-day shipping for orders over $100. Excited about the prospect of a quick delivery, I placed an order totaling over $350 on December 18th. However, my enthusiasm was short-lived when I received a shipping notification indicating that my order would not be delivered until December 29th - a whopping 10 days after my purchase, and long after Christmas had passed. The disappointment was palpable, as this was intended to be a Christmas present. Frustrated and bewildered by the significant delay, I reached out to the customer support team in the hopes of understanding what had gone wrong. To my dismay, their response was unsympathetic and unapologetic, placing the blame squarely on me for not selecting expedited shipping. It was disheartening to be met with such a dismissive and unhelpful attitude, especially considering the lack of clear instructions or prompts during the ordering process to remind me to choose the expedited shipping option. In hindsight, I couldn't help but ruefully compare the experience to the seamless and reliable service I had come to expect from e-commerce giants like Amazon. The oversight on my part, while regrettable, was exacerbated by the absence of proactive guidance on the website, leaving me feeling like I had fallen into a trap. Despite this disappointing encounter, I am discerning enough to recognize that it was a learning experience. In the future, I will undoubtedly exercise more caution when making online purchases, ensuring that I thoroughly review and confirm all shipping details before finalizing an order. In conclusion, my interaction with smallflower.com left much to be desired. While the allure of free 2-day shipping initially drew me in, the significant delay and unhelpful customer support ultimately tarnished my impression of the brand. As a consumer, I value transparency and reliable service, aspects that were regrettably lacking in this instance. Moving forward, I will approach online shopping with a discerning eye, choosing to patronize businesses that prioritize clear communication and customer satisfaction.

Rest Assured, Speedy Delivery Awaits You!

Sharing my experience with Smallflower.com, I was initially thrilled by the promise of free 2-day shipping on orders exceeding $100. Excitedly placing an order totaling over $350 on December 18th, I anticipated a timely arrival for a Christmas gift. However, my enthusiasm waned upon receiving a shipping notification on December 19th, indicating a delivery date of December 29th – a 10-day wait, far from the promised 2 days. Feeling disappointed and concerned, I reached out to the customer support team for clarification. To my dismay, I was informed that the delay was due to my oversight in selecting expedited shipping. Despite my assumption that such a vital detail would be explicitly highlighted during the ordering process, I was left with a sense of frustration and regret. Reflecting on this experience, I couldn't help but wish for clearer communication and guidance on the website to ensure a seamless shopping journey. While this incident may have left me disheartened, it serves as a valuable lesson in paying closer attention to shipping options and specifications. Although this interaction may have faltered, I firmly believe that Smallflower.com has the potential to refine its processes and enhance customer satisfaction. While I might consider alternative shopping platforms in the future, I remain hopeful that Smallflower.com will address these concerns and offer a more transparent and efficient shopping experience for all customers.

Received broken product

Discovering new products and treating myself to self-care goodies is something I always look forward to. Smallflower.com had caught my eye, and I was eager to give it a try. I eagerly placed an order for a product that I was really looking forward to, but unfortunately, I encountered some issues with my purchase. Upon receiving my package, I was disheartened to find that the product was damaged, with the cap broken, causing it to leak. Disappointed but hopeful for a resolution, I reached out to their customer service team to request a replacement cap. However, I was taken aback by the response I received. The representative informed me that they couldn't just send me a replacement cap. Instead, they suggested I return the entire product and receive a new one. This process seemed like a hassle and inconvenience, especially considering the unpacked shipment and lack of proper protective packaging like Styrofoam or a protective barrier. What struck me the most was the condescending tone of the customer service representative. It left me feeling undervalued as a customer and added to the overall disappointing experience. Smallflower.com had such potential, but the lack of care in packaging and the customer service experience overshadowed the excitement I had initially felt. As a consumer, I value quality products and exceptional customer service. Unfortunately, this experience fell short of my expectations. In the future, I hope that Smallflower.com takes the necessary steps to improve their shipping methods and provides more empathetic and understanding customer service. As for me, I'll be looking elsewhere for my self-care needs.

Incredible Determination and Exceptional Service at Smallflower.com

My experience with Smallflower.com started off a bit rocky when I received a broken product. However, what impressed me the most was their exceptional customer service in handling the situation. Upon contacting them, not only did they promptly respond to my issue, but they also offered me a replacement cap to prevent the product from leaking further. Although I initially inquired about a replacement cap, Smallflower.com went above and beyond by offering to replace the entire bottle if needed. Their willingness to rectify the situation in any way possible truly made me feel valued as a customer. Moreover, despite the initial hiccup with the broken product, what truly set Smallflower.com apart was their incredible determination to ensure customer satisfaction. Their dedication to resolving the issue efficiently and professionally was commendable. While the unpacked shipment lacked sufficient protection, their quick response and proactive measures to address the situation overshadowed the initial disappointment. The absence of Styrofoam or protective barriers in the packaging was a minor inconvenience compared to the outstanding level of service provided. In conclusion, Smallflower.com may have had a small misstep with the product packaging, but their exceptional customer service and commitment to customer satisfaction more than made up for it. I highly recommend Smallflower.com for their outstanding products and their unwavering dedication to customer care. Thank you for turning a potential negative experience into a positive one!

Placed an order Wednesday

I recently had an experience shopping at smallflower.com, and I must say, it was quite disappointing. I placed an order on Wednesday, March 21, 2018, around noon, expecting a timely delivery considering the extra shipping fee I had paid. However, to my dismay, by Saturday, March 24, 2018, my order hadn't arrived. Frustrated by the delay, I decided to call Smallflower's Customer Service for an explanation. The representative informed me that the shipping had been delayed due to adverse weather conditions. While I understand that certain circumstances are beyond their control, I couldn't help but express my frustration over the extra payment for expedited shipping, which had not yielded the expected results. The CS rep assured me that my order should reach me by Wednesday, March 28th, a week after my initial placement. A week-long wait for a shipment that was supposed to be expedited was certainly disappointing, to say the least. This whole experience has left me quite unimpressed, especially with the shipping and handling process. The level of customer service I received did not make up for the extended waiting period, and I am reconsidering doing business with Smallflower in the future. The turnaround time for processing and delivering orders certainly needs improvement, and it's disheartening that my first shopping experience with them ended on such a sour note. In conclusion, while the products offered by Smallflower might be of high quality, the overall shopping experience was marred by the excessively long wait for my order to arrive. I hope that in the future, they can work on refining their shipping and handling processes to ensure a more timely and satisfactory experience for their customers. E. T. Weathers

Transformed by Smallflower’s Exceptional Service and Care

From a frustrating delay to a heartwarming resolution, my experience with Smallflower has been nothing short of transformative. In a rush to receive my order placed on a Wednesday, I found myself disappointed by the unexpected delay due to inclement weather conditions. However, my outlook shifted when I reached out to Smallflower's Customer Service team, who not only empathized with my situation but also took swift action to address my concerns. The representative I spoke with not only assured me of the delivery timeline but also provided a sense of understanding and genuine care that truly set Smallflower apart. Despite the setback, Smallflower's commitment to customer satisfaction shone through as they promised to expedite the delivery and ensure I received my order by the following Wednesday. This level of service and attention to detail left a lasting impression on me, turning what could have been a negative experience into a positive one. While the initial delay may have caused frustration, Smallflower's dedication to resolving the issue with compassion and efficiency has won me over as a loyal customer. The care and concern shown by the team have truly transformed my perception of their brand. Smallflower not only met my expectations but exceeded them, showcasing a commitment to exceptional service that sets them apart in the world of online shopping. I am grateful for the care and attention Smallflower has shown me and look forward to future interactions with a company that values its customers above all else.

Undeniably Satisfied with Smallflower

After an extensive search for a specific product, I stumbled upon Smallflower.com and it transformed my online shopping experience. As a discerning customer, I had been disheartened by the exorbitant prices and dubious product authenticity offered by other online retailers. However, Smallflower came to the rescue, providing the exact product I needed at a reasonable price, dispelling my skepticism and exceeding my expectations at every turn. What set Smallflower apart from its competitors was the seamless combination of affordability, product authenticity, and reasonable shipping costs. Unlike my previous encounters, Smallflower's pricing was not inflated, and the product's quality was genuinely authentic, leaving no room for doubt or disappointment. Furthermore, the shipping costs were fair and reasonable, not doubling the overall expense as I had encountered elsewhere. Upon placing my order, Smallflower promptly shipped the product, demonstrating their commitment to customer satisfaction. When the package arrived, I was impressed by the sensible packaging, reiterating their attention to detail and dedication to ensuring that the product reached me in perfect condition. In conclusion, Smallflower proved to be the epitome of a reliable and customer-centric online retailer. Not only did they deliver the right product at the right price, but they also exhibited a level of professionalism and dedication that is increasingly rare in the e-commerce landscape. My experience with Smallflower was nothing short of perfect, and I will undoubtedly turn to them for all my future needs, no longer burdened by the uncertainties and frustrations that had plagued my previous online shopping endeavors.

Smallflower: A Reliable Gem in Online Shopping

After a string of disappointing experiences with other online retailers, finding Smallflower felt like stumbling upon a hidden treasure trove. Like a needle in a haystack, I was in search of a specific product, and Smallflower not only had it but offered it at a reasonable price – a rare find in the vast world of e-commerce. The frustration of encountering overpriced items or counterfeit products melted away as Smallflower delivered exactly what I needed with swift shipping and secure packaging. Finally, a company that understands the value of authenticity and efficiency in online shopping!