Smartbuyglasses User Reviews

Introduction

Smartbuyglasses.ca is an online eyewear retailer that offers a wide variety of glasses, sunglasses, and contact lenses. The company was founded in 2006 and has since become a trusted name among consumers looking for high-quality eyewear at affordable prices. With over 80,000 products from more than 180 brands, including Ray-Ban, Oakley, and Gucci, it's no wonder why smartbuyglasses.ca is a go-to for those in need of stylish eyewear options.

Pros and Cons

Pros: - Large selection of eyewear options. - Competitive prices. - Free shipping on orders over $99. - 100-day return policy. - Virtual Try-On feature allows customers to see how glasses look on them before purchasing. Cons: - No in-person try-on option. - Some items may take longer to ship due to availability.

User Experience

Smartbuyglasses.ca offers a sleek and easy-to-use website. The layout is straightforward, with options to shop by product category or brand. The filtering options make it easy to narrow down choices based on specific criteria such as frame shape, color, and material. The Virtual Try-On feature is a standout, allowing customers to upload a photo and see how glasses will look on their face. The checkout process is quick and efficient, with options to pay with major credit cards, PayPal, or Apple Pay.

Pricing and Value for Money

Smartbuyglasses.ca offers competitive prices, with glasses starting as low as $30 and designer brands ranging from $100 to $500+. Additionally, the company offers a price match guarantee. If a customer finds a lower price on the same product at a different retailer, smartbuyglasses.ca will match the price and give an additional discount.

Alternatives

Other online retailers that offer similar products include Warby Parker, GlassesUSA, and Zenni Optical.

Customer Service

Smartbuyglasses.ca offers excellent customer service, with 24/7 customer support available through chat or email. The company also has a helpful FAQ section on its website that addresses common questions about purchasing and using eyewear.

Product Quality and Selection

Smartbuyglasses.ca offers a wide variety of eyewear options from over 180 brands. The products are high-quality and come with a two-year warranty. The company also offers a lens replacement service for customers who need new lenses for their existing frames.

Website Usability

The website is easy to navigate, with filtering options and Virtual Try-On feature that makes it easier to find the perfect pair of glasses. The site is mobile-friendly, with a responsive design that makes it easy to shop on the go.

Returns and Exchanges

Smartbuyglasses.ca offers a 100-day return policy for all products. Customers can return or exchange items for any reason within 100 days of purchase. Additionally, the company offers a 365-day warranty against defects and will replace or repair defective products free of charge.

Promotions and Discounts

Smartbuyglasses.ca offers regular promotions and discounts on its eyewear products. Customers can also sign up for the company's email list to receive exclusive offers and promotions.

Reputation

Smartbuyglasses.ca has a positive reputation among its customers, with high ratings on review sites such as Trustpilot and Google Reviews. The company also has a BBB rating of A+.

Payment Options

Smartbuyglasses.ca accepts major credit cards, PayPal, and Apple Pay.

Loyalty Programs

Smartbuyglasses.ca offers a loyalty program called the Rewards Program. Customers can earn points for purchases and social media engagement, which can then be redeemed for discounts on future purchases.

Customer Reviews

Customers have generally positive reviews of smartbuyglasses.ca. They praise the company for its large selection of products, competitive prices, and helpful customer service.

Community Involvement

Smartbuyglasses.ca has a charitable arm called Buy One, Give One. For every pair of glasses purchased, the company donates a pair to a person in need.

Shipping and Costs

Smartbuyglasses.ca offers free shipping on orders over $99. Standard shipping costs $9.95 for orders under $99. The company also offers expedited and express shipping options for an additional fee. Overall, smartbuyglasses.ca provides a great eyewear shopping experience for those looking for high-quality products at affordable prices.