Smartbuyglasses User Reviews

Introduction

SmartBuyGlasses.co.nz is one of the leading online eyewear stores in New Zealand, offering a wide variety of high-quality prescription glasses, sunglasses, and contact lenses. Their products are sourced from top brands, such as Ray-Ban, Oakley, Gucci, and more, at prices that are significantly lower than traditional brick-and-mortar stores. They also provide free delivery on all orders, prescription lenses included.

Pros and Cons

Pros:

• A large selection of designer eyewear and contact lenses
• Competitive prices compared to traditional retailers
• Free delivery on all orders
• 30-day returns and exchanges policy
• Price match guarantee

Cons:

• Some customers have reported issues with orders taking longer than promised to arrive

User Experience

SmartBuyGlasses.co.nz provides a user-friendly website with easy navigation, search functionality, and a hassle-free checkout process. They also offer virtual try-on for their glasses and sunglasses, which is a great feature that allows customers to see how the frames would look on their face. The website also includes comprehensive product information, reviews from other customers, and accurate lens measurement information.

Pricing and Value for Money

SmartBuyGlasses.co.nz offers competitive pricing compared to traditional eyewear retailers and their online competitors. They also provide a price match guarantee, which means that customers can be confident that they are getting the best possible deal on their eyewear purchases. Customers can also save money by taking advantage of various promotions and discounts offered on the website.

Alternatives

Alternative online eyewear stores include GlassesUSA.com, Clearly.co.nz, and Zenni Optical. However, SmartBuyGlasses.co.nz stands out due to their vast selection of designer eyewear and contact lenses, price match guarantee, and free delivery.

Customer Service

SmartBuyGlasses.co.nz offers excellent customer service, with a dedicated support team that is available to assist customers with any issues or concerns. They have a 24/7 customer service line, live chat, and email support. Additionally, they provide a 30-day return and exchange policy, which gives customers peace of mind when making their purchases.

Product Quality and Selection

SmartBuyGlasses.co.nz offers high-quality eyewear from top brands such as Ray-Ban, Oakley, Gucci, and more. Customers can choose from a wide variety of eyeglasses, sunglasses, and contact lenses. They also provide accurate lens measurements and prescriptions, ensuring that customers receive the correct lenses for their eyewear.

Website Usability

The SmartBuyGlasses.co.nz website is user-friendly, with easy navigation and a straightforward checkout process. The website also provides comprehensive product information, a virtual try-on feature, and reviews from other customers, making it easy for customers to make informed decisions.

Returns and Exchanges

SmartBuyGlasses.co.nz offers a 30-day return and exchange policy, which gives customers the confidence to purchase eyewear online without fear of being stuck with something that does not meet their needs.

Promotions and Discounts

SmartBuyGlasses.co.nz offers various promotions and discounts throughout the year, allowing customers to save money on their eyewear purchases. Customers can join the site's loyalty program to receive exclusive discounts and rewards.

Reputation

SmartBuyGlasses.co.nz has an excellent reputation, with thousands of satisfied customers around the world. They hold a 4.6/5 rating on Trustpilot, with customers praising their extensive selection, competitive prices, and excellent customer service.

Payment Options

SmartBuyGlasses.co.nz accepts various payment methods, including credit/debit cards, PayPal, and Afterpay.

Loyalty Programs

SmartBuyGlasses.co.nz offers a loyalty program that rewards customers for their purchases. Members receive exclusive discounts and rewards, making it an excellent way to save money on eyewear purchases over time.

Customer Reviews

SmartBuyGlasses.co.nz has numerous positive customer reviews, with customers praising their vast selection, competitive prices, and excellent customer service.

Community Involvement

SmartBuyGlasses.co.nz is committed to giving back to the community, with the company supporting various charitable organizations around the world.

Shipping and Costs

SmartBuyGlasses.co.nz provides free delivery on all orders, prescription lenses included. Customers can expect their eyewear to arrive within 7-14 business days after ordering. They also offer express shipping options for an additional fee.