Users Voice for Smartbuyglasses

5% users rated Terrible
1% users rated Poor
0% users rated Average
13% users rated Very Good
81% users rated Excellent
Pie Chart Review Representation for Smartbuyglasses
Smartbuyglasses Overall rating
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Review article published on: 07 Oct 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 4.8 3.7 2.5 1.3 4.6 4.2
Nov 2022 4.6 5 3 1.4 4.2 2.8
Dec 2022 5 5 5 5 5 5
Jan 2023 5 2.7 1.8 1.4 3.6 3.4
Mar 2023 4.4 3 5 1.3 5 5
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Detailed Smartbuyglasses Review by

SmartBuyGlasses.ie: Your One-Stop Shop for All Your Eyewear Needs

If you're on the hunt for stylish and affordable eyewear, chances are that you've come across SmartBuyGlasses.ie. As one of the biggest online retailers of eyewear in Ireland, SmartBuyGlasses.ie has built a reputation for offering a vast selection of high-quality glasses, sunglasses, and contact lenses at unbeatable prices. But is their site worth the hype? In this review, we'll explore the pros and cons of shopping at SmartBuyGlasses.ie, evaluate the user experience, and dive into the various aspects that matter to potential customers.

Pros and Cons of Shopping at SmartBuyGlasses.ie

One of the biggest advantages of shopping at SmartBuyGlasses.ie is the extensive selection of products that they offer. Whether you're in the market for designer sunglasses, prescription glasses, or contact lenses, SmartBuyGlasses.ie has you covered. Additionally, their website is easy to navigate, and the search filters make it simple to find what you're looking for. However, there are some downsides to shopping at SmartBuyGlasses.ie. First and foremost, their prices can be slightly higher than some of their competitors. However, the company regularly offers discounts, promotions, and coupon codes that can bring the prices down. Additionally, while SmartBuyGlasses.ie does have a vast selection of products, some customers have reported issues with the availability of certain items.

User Experience

From a user experience perspective, SmartBuyGlasses.ie excels. The website is clean, modern, and easy to navigate, with clear calls to action and straightforward checkout. The platform is optimized for both desktop and mobile users, so you can shop on the go from your smartphone. The product pages are well-designed, with high-quality images and detailed descriptions of each item. Plus, there are several user-generated customer reviews for each product, providing valuable insights from real people who have purchased and used the items.

Pricing and Value for Money

While some of their products may be slightly more expensive than their competitors, SmartBuyGlasses.ie does offer great value for your money. The company has regular sales, discounts, and promotions that can bring the prices down, making it an attractive option for budget-conscious shoppers. Additionally, SmartBuyGlasses.ie offers a price match guarantee – if you find the same product at a lower price elsewhere, the company will match it. This is a great feature that provides peace of mind to customers who are hesitant about making a purchase.

Alternatives

While SmartBuyGlasses.ie is an excellent online retailer for eyewear, there are a few alternatives to consider. One of the most well-known is Glasses Direct, which offers affordable prescription and non-prescription eyewear with a focus on customer service. Additionally, Vision Direct is another popular online retailer for contact lenses and prescription glasses.

Customer Service

SmartBuyGlasses.ie has a robust customer service team that is available via email, phone, or live chat. They are responsive and can help with any questions or concerns you might have about a product or an order. Additionally, the company offers a 100-day return policy, which is a generous amount of time to test out your new glasses or contacts.

Product Quality and Selection

SmartBuyGlasses.ie offers a vast selection of eyewear, from big-name designer brands to affordable options. While the prices can be slightly higher than their competitors, the quality of the products is top-notch. SmartBuyGlasses.ie only partners with reputable manufacturers, and all of their products are authentic and come with a warranty.

Website Usability

As mentioned earlier, SmartBuyGlasses.ie has an intuitive and user-friendly website that is easy to navigate. The platform is optimized for both desktop and mobile use, and the search filters make it easy to find what you're looking for quickly. The checkout process is straightforward, and you can track your order's status throughout the entire process.

Returns and Exchanges

SmartBuyGlasses.ie offers a 100-day return policy, which is longer than many of their competitors. Additionally, if you receive a defective or damaged item, the company will replace it at no extra cost. The returns process is straightforward, and customer service is available to guide you through the process if needed.

Promotions and Discounts

SmartBuyGlasses.ie regularly offers discounts, sales, and promotions, which can significantly lower the prices of their products. Additionally, the company has a rewards program that rewards customers for purchases and reviews.

Reputation

SmartBuyGlasses.ie has built an excellent reputation for offering high-quality eyewear at reasonable prices. The company is well-regarded by customers, with a 4.5 star rating on Trustpilot. Additionally, SmartBuyGlasses.ie is a member of the Internet Visionary Award's Hall of Fame, which recognizes their contribution to the industry.

Payment Options

SmartBuyGlasses.ie accepts a variety of payment methods, including credit cards, debit cards, PayPal, and Apple Pay. The checkout process is secure and straightforward, with encryption technology to protect your personal information.

Loyalty Programs

SmartBuyGlasses.ie offers a rewards program that rewards customers for purchases, reviews, and referrals. The program is free to join and offers points that can be redeemed for discounts and free products.

Customer Reviews and Community Involvement

SmartBuyGlasses.ie has hundreds of positive customer reviews, with many customers praising the company for their selection, quality, and customer service. Additionally, SmartBuyGlasses.ie is active on social media, regularly sharing content and engaging with their followers.

Shipping and Costs

SmartBuyGlasses.ie offers free shipping on all orders over €65. Otherwise, shipping costs vary depending on the weight and destination of the order. The company ships worldwide, with packages typically arriving within 5-7 business days. In summary, SmartBuyGlasses.ie is an excellent choice for anyone looking for stylish and affordable eyewear. While their prices can be slightly higher than their competitors, they offer great value for your money, with high-quality products and excellent customer service. With a vast selection of items, easy website navigation, and a robust rewards program, SmartBuyGlasses.ie is a reliable option for all your eyewear needs.

Smartbuyglasses Recent User Reviews

User Rating

5 stars

72

4 stars

23

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Reviewer Name: Ann

Review Submission Date: 2023-01-30

Review Title: Excellent service.
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Review Description: Excellent service.

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Reviewer Name: THEODORA DELIGIORGI

Review Submission Date: 2023-01-30

Review Title: Great purchase!
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Review Description: It was my first purchase online of prescription bifocal glasses. I am amazed. It is great. The customer service was excellent and the team very supportive. Loved the quality the packaging and they look great on me. Thanks ?

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Reviewer Name: Mary Ferry

Review Submission Date: 2023-01-30

Review Title: 2 pairs glasses received,
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Review Description: The glasses, when received, were exactly what I had been expecting. Whilst both pairs are the same prescription, style and measurements one pair fits better than the other

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Reviewer Name: Luca Playz Roblox YT

Review Submission Date: 2023-01-26

Review Title: No glasses and no price guarantee
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Review Description: Firstly, they advertised a price guarantee with all these conditions, meaning they never honour it.."if the other shop has a discount then it doesn't meet price guarantee. 2nd, I have waited for 16 days now and no glasses and no sign of them being sent from UK. I had to tell them about royal mail problems..they should know and be using another courier. Many emails and nobody doing anything only apologising. wish I had just went to local optician

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Reviewer Name: customer from Ireland

Review Submission Date: 2023-01-25

Review Title: I was pleasantly surprised at how…
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Review Description: I was pleasantly surprised at how quickly my frames were delivered..

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Reviewer Name: Monica Alabi

Review Submission Date: 2023-01-25

Review Title: My order arrived in time and I got all…
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Review Description: My order arrived in time and I got all the update about my order. Above all it was just like the way I saw it in picture and am loving it. Am delighted with my purchases.

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Reviewer Name: Mr Joe Dempsey

Review Submission Date: 2023-01-24

Review Title: Glasses were as described.prescription…
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Review Description: Glasses were as described.prescription was correct and arrived on time will definitely be using again

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Reviewer Name: Craig Barry

Review Submission Date: 2023-01-23

Review Title: Atrocious from start to finish
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Review Description: Ambiguity around customs charges. They expect customers to pay and to reclaim at a later stage 5-7 days for a refund.Ordered glasses and they stated they were shipped however the goods never arrived. Weeks of wasted time, energy, emails - avoid this company at all folks, they have been a disaster from start to finish - atrocious service- AVOID

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Reviewer Name: Miss Andrea Tesakova

Review Submission Date: 2023-01-23

Review Title: All great from start to the delivery.
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Review Description: All great from start to the delivery.Excellent communication!

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Reviewer Name: Ian Mc Dermott

Review Submission Date: 2023-01-22

Review Title: Misleading advertising
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Review Description: They advertise good value and have "SECONDPAIR" promo code to avail of 50% off second pair, but when you go to check out the code is "invalid " but no reason as to why. Misleading advertising like this is poor form , shame on you SmartBuyGlasses.

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