Users Voice for Smartbuyglasses

1% users rated Terrible
0% users rated Poor
0% users rated Average
10% users rated Very Good
89% users rated Excellent
Pie Chart Review Representation for Smartbuyglasses
Smartbuyglasses Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 22 Jul 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 2.6 1 2.8 1 4.2
Nov 2022 4.5 4 1 2 5 3.9
Dec 2022 5 5 5 5 2.2 5
Jan 2023 5 2.6 1.5 5 5 3.1
Mar 2023 5 5 5 1.8 1.3 5
Line Chart for Rating of peer stores

smartbuyglasses.no

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Detailed Smartbuyglasses Review by

Introduction

SmartBuyGlasses.no is an online eyewear retailer that offers a vast selection of eyeglasses, sunglasses, contact lenses, and sports eyewear. The company prides itself on offering high-quality eyewear at affordable prices, with an emphasis on customer service and satisfaction. SmartBuyGlasses.no is part of the SmartBuyGlasses Optical Group, which is one of the world’s largest online retailers of eyewear.

Pros and Cons

Pros:
  • Extensive selection of eyewear, including designer brands
  • Competitive pricing compared to traditional retailers
  • User-friendly website that makes it easy to browse and purchase eyewear
  • Free shipping and returns
  • Various payment options, including Klarna and PayPal
Cons:
  • The website can be slow to load at times
  • Prices may be more expensive than other online eyewear retailers
  • The return policy could be more flexible

User Experience

SmartBuyGlasses.no offers a streamlined and easy-to-use website that allows users to search for and purchase eyewear quickly and efficiently. Users can filter by brand, shape, color, material, and other attributes to find the perfect pair of eyeglasses or sunglasses. The site also offers virtual try-on technology that allows users to see how glasses will look on their face before making a purchase.

Pricing and Value for Money

SmartBuyGlasses.no offers competitive pricing on their eyewear and provides various promotions and discounts throughout the year. Compared to traditional brick-and-mortar retailers, the prices are generally lower, making it an excellent value for money. However, its prices can be on the high side compared to other online eyewear retailers.

Alternatives

Some alternatives to SmartBuyGlasses.no include Warby Parker, GlassesUSA, and Zenni Optical. These online eyewear retailers offer competitive pricing, a vast selection of products, and various promotions and discounts throughout the year.

Customer Service

SmartBuyGlasses.no provides excellent customer service with fast and responsive communication through email and phone. The customer service team is knowledgeable and helpful, ensuring that customers are satisfied with their purchases.

Product Quality and Selection

SmartBuyGlasses.no offers high-quality eyewear from trusted brands, ensuring that customers receive top-notch products at affordable prices. The selection is vast, with over 180 designer brands to choose from.

Website Usability

SmartBuyGlasses.no provides a user-friendly website that is easy to navigate and browse. The search bar is prominent, making it easy to find relevant items, and filtering can be easily done using the sidebar. The site is also optimized for mobile devices.

Returns and Exchanges

SmartBuyGlasses.no offers free returns and exchanges for up to 100 days after purchase, which is slightly less than some competitors. However, the process is straightforward, and the customer service team is available to help.

Promotions and Discounts

SmartBuyGlasses.no offers various promotions and discounts throughout the year, such as seasonal sales and coupons. Customers can also sign up for the newsletter to receive exclusive deals and promotions.

Reputation

SmartBuyGlasses.no has a good reputation among customers, with many praising the company for its customer service and high-quality products. The company has an excellent Trustpilot score and has received positive reviews from various media outlets.

Payment Options

SmartBuyGlasses.no offers various payment options, including credit card, PayPal, and Klarna.

Loyalty Programs

SmartBuyGlasses.no does not currently offer a loyalty program.

Customer Reviews

SmartBuyGlasses.no has an excellent Trustpilot score, with an average rating of 4.7 out of 5 stars. Customers praise the company for its high-quality products, affordable pricing, and excellent customer service.

Community Involvement

SmartBuyGlasses.no is involved in various charitable organizations, such as Eyes for the World and Sightsavers, which provide eye care and eyeglasses to those in need.

Shipping and Costs

SmartBuyGlasses.no offers free shipping and returns within Norway. International shipping is also available at an additional cost, although the rates vary depending on the location. In conclusion, SmartBuyGlasses.no is an excellent online retailer for eyewear, offering competitive pricing, high-quality products, excellent customer service, and a vast selection of designer brands. Although it does have some limitations such as slightly higher prices compared to other retailers and less flexible return policy, these are more than offset by its excellent customer service, free shipping, and various payment options. Overall, SmartBuyGlasses.no is a great option for those in search of quality eyewear at affordable prices.

Smartbuyglasses Recent User Reviews

User Rating

5 stars

33

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Reviewer Name: Anette B

Review Submission Date: 2023-01-24

Review Title: God pris og kjempefine briller?
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Review Description: God pris og kjempefine briller?

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Reviewer Name: S P

Review Submission Date: 2023-01-21

Review Title: Very satisfied.
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Review Description: Very satisfied.No more Specsavers for me.

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Reviewer Name: Adnan

Review Submission Date: 2022-12-02

Review Title: Very beautiful and good quality
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Review Description: Very beautiful and good quality

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Reviewer Name: W. Tang

Review Submission Date: 2022-11-19

Review Title: Had to return glasses I ordered wrong
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Review Description: Had to return glasses I ordered wrong. My fault, yet the company was incredibly accommodating to make sure I can exchange my glasses for the right ones. Quick help and fantastic customer service. Thank you!

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Reviewer Name: Anders Kleinstrup

Review Submission Date: 2022-11-16

Review Title: Super place to shop
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Review Description: Super place to shop! 1/3 of the price on the exact same model vs the national price in store. Ultra fast service team answers all along and all import taxes paid back immediately.

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Reviewer Name: Kjersti Johansen

Review Submission Date: 2022-10-05

Review Title: All in all satisfied
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Review Description: Ordering was easy and customer sevice helpful, but the transport time was a little long. Still satisfied as price was roughtly half of what I would have to pay in a physical store.

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Reviewer Name: Kjell Ove Marienborg

Review Submission Date: 2022-09-04

Review Title: Satisfied with product and service
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Review Description: Relatively short delivery. Good updates along the process. Progressive glasses mounted just as good as at a local store. Ray Ban frame.

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Reviewer Name: LISA

Review Submission Date: 2022-08-20

Review Title: Love my new glasses
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Review Description: Love my new glasses, the service was great

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Reviewer Name: Olav Mikkelsen

Review Submission Date: 2022-08-20

Review Title: Cheap and fast shipping
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Review Description: Cheap and fast shipping

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Reviewer Name: Andreas Beining

Review Submission Date: 2022-08-11

Review Title: Very good price and quicker delivery…
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Review Description: Very good price and quicker delivery than my local optician