Users Voice for Smartobjet

1% users rated Terrible
3% users rated Poor
3% users rated Average
11% users rated Very Good
82% users rated Excellent
Pie Chart Review Representation for Smartobjet
Smartobjet Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 05 Feb 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 4.6 1 2.8 1 3.7
Nov 2022 4.4 4.2 1 2 5 5
Dec 2022 5 5 5 5 2 5
Jan 2023 5 3.6 1.5 5 5 2.7
Mar 2023 4.3 5 5 1.8 1 3
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Detailed Smartobjet Review by

Introduction

Smartobjet.fr is an online store that provides tech gadgets, fashion accessories, and other sophisticated products to customers. It offers a wide range of products in different categories, providing its customers with plenty of options to choose from. In this comprehensive editorial review of Smartobjet.fr, we will examine various aspects of the website, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

Smartobjet.fr provides a wide range of products for its customers to choose from, including tech gadgets and fashion accessories. The website is optimized for SEO, making it easy for customers to find what they are looking for. The website's user interface is easy to use and provides various search options for its customers. The products are priced reasonably, making them more accessible to the average buyer.

Cons

One of the few drawbacks of Smartobjet.fr is that some of its products are relatively expensive compared to similar products sold on other websites. Additionally, the company's customer service team could be more accessible, especially during peak periods when customers require prompt attention.

User Experience

Smartobjet.fr provides a user-friendly interface. Customers can search for specific products using the search bar or browse through various categories to select what they need. Upon completing a purchase, customers receive an email containing their order confirmation, shipping details, and other relevant information.

Pricing and Value for Money

Smartobjet.fr provides competitive prices for its products, offering its customers excellent value for their money. The website provides discounts and promotional offers on specific items at different times, making products more affordable for customers.

Alternatives

Smartobjet.fr is an excellent website that caters to tech gadget and fashion accessory enthusiasts. However, clients who are looking for discounts or products that are not available on the website can consider other popular e-commerce sites such as Amazon, eBay, and Alibaba.

Customer Service

Smartobjet.fr does not provide customer service by phone, but customers can contact customer support through email or the website's chat feature. Responses to customer inquiries are prompt and usually take less than 24 hours. Additionally, the website provides a comprehensive FAQ section that answers common questions from customers.

Product Quality and Selection

Smartobjet.fr provides a wide range of quality products, including tech gadgets that are perfect for tech enthusiasts. The majority of the products are well-designed and made using high-quality materials.

Website Usability

Smartobjet.fr is straightforward to use, with an uncluttered user interface that makes navigation easy. The website provides various filters that customers can use to refine product searches according to specific criteria such as price, brand, and category.

Returns and Exchanges

Smartobjet.fr provides flexible returns and exchanges policies that allow a customer to return a product within 30 days from the date of purchase. The website covers all shipping costs for returns and exchanges.

Promotions and Discounts

Smartobjet.fr provides discounts and promotional codes, depending on the product and the time of purchase. Customers can also find promotional offers on the company's social media pages.

Reputation

Smartobjet.fr has a good reputation among customers who have purchased products from the company. The website has 400+ positive reviews on its site and a high rating score on Trustpilot.

Payment Options

Smartobjet.fr provides various payment options for its customers, including credit cards, PayPal, and other popular online payment methods.

Loyalty Programs

Smartobjet.fr does not provide a customer loyalty program, but customers can subscribe to the company's newsletter to receive exclusive discounts and promotional offers.

Customer Reviews

Smartobjet.fr has a dedicated reviews section on its website, where customers can leave their feedback on purchased products. The majority of the customer reviews are positive, reflecting the high-quality products and excellent customer service provided by the company.

Community Involvement

Smartobjet.fr has a social media presence and maintains an active online community of customers who engage with the company's products and services. The company is also involved in various local and international initiatives that promote technology, fashion, design, and art.

Shipping and Costs

Smartobjet.fr provides international shipping for its products. Shipping costs are calculated based on the location of the customer, the weight and size of the order, and the shipping method chosen.

Conclusion

Smartobjet.fr is an excellent e-Commerce platform that provides quality tech gadgets and fashion accessories at reasonable prices. The website's user interface is easy to use, making it effortless for customers to find the products they need. The company provides excellent customer service and flexible returns policies that make shopping on the website stress-free. Overall, Smartobjet.fr is an excellent platform for customers who want to buy sophisticated products at competitive prices.

Smartobjet Recent User Reviews

User Rating

5 stars

36

4 stars

10

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Reviewer Name: Comité de la Randonnée Essonne

Review Submission Date: 2023-01-30

Review Title: Sacoches siglés
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Review Description: J'ai eu très vite un devis. Notre logo n'a pas être imprimé comme sur le 1er BAT. Mais SmartObjet m'a proposé une autre solution satisfaisante. Les produits ont été livrés dans les délais.

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Reviewer Name: cliente

Review Submission Date: 2023-01-16

Review Title: Bonjour,
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Review Description: Bonjour,Une équipe professionnelle et réactive qui a su parfaitement répondre à notre demande dans un temps record.Merci je recommande

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Reviewer Name: Carole MICHELIER

Review Submission Date: 2023-01-04

Review Title: Très satisfait de nos commandes
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Review Description: Très satisfait de nos commandes, nous avons été recontactés par le service client pour des précisions sur nos commandes, nous remercions Adèle pour son écoute, son professionnalisme, sa réactivité et son esprit commercial.Vraiment au top, articles de qualités et service livraison rapide. Nous recommandons +++

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Reviewer Name: Martin Hamelin

Review Submission Date: 2022-12-14

Review Title: Très pro ??
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Review Description: Super service, une communication par mail ou téléphone exemplaire pour répondre à votre demande. J’ai eu affaire à plusieurs autres fournisseurs, mais je n’ai jamais vu autant d’implication dans la fabrication des produits demandés.Très bon rapport qualité/prix

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Reviewer Name: Charlayn

Review Submission Date: 2022-12-10

Review Title: Le service client est parfait
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Review Description: Le service client est parfait, mais je reste bien plus réservée sur le niveau de qualité des produits qui avaient retenu mon intérêt ! En conséquence je réfléchis encore à l'éventualité de concrétiser ma commande

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Reviewer Name: Appvpa

Review Submission Date: 2022-11-30

Review Title: Tres commercial
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Review Description: Très bon contact.Tres arrangeant .Malheureusement problème de perte de colis par transporteur donc le prestataire a refabriqué les sacs sans rien demander.Bravo , action très commerciale.

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Reviewer Name: LESAGE

Review Submission Date: 2022-11-29

Review Title: Qualité et réactivité au rendez-vous !
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Review Description: Merci à Lucille et toute l'équipe SmartObjet, pour leur réactivité sur notre projet ! Qualité, conseils et rapidité en 3 mots !

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Reviewer Name: Lea Clempro

Review Submission Date: 2022-11-04

Review Title: Bonne expérience !
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Review Description: Réactivité des interlocuteurs. Produit commandé de qualité. Bon suivi du dossier avec une personne dédiée à l'écoute et attentive (Lucile).

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Reviewer Name: Laura ROUILLE

Review Submission Date: 2022-10-25

Review Title: Nous sommes satisfait de la commande…
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Review Description: Nous sommes satisfait de la commande reçue.Livraison rapide et service clients réactif.

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Reviewer Name: Cynthia Hernandez

Review Submission Date: 2022-10-23

Review Title: Le service client ne répond pas au…
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Review Description: Le service client ne répond pas au téléphone

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