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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 11 Apr 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.1 3.6 4.9 4.1 2
Feb 2023 5 5 5 3 5 1
Mar 2023 5 5 5 5 5 5
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Detailed Smith-wesson Review by


Smith & Wesson is a well-known name in the firearm industry, with a history dating back to 1852. The brand is recognized for its durability, performance, and quality. Today, the company has expanded beyond firearms to include knives, flashlights, and accessories. Their website,, offers a one-stop-shop for enthusiasts, collectors, and firearm buyers.

Pros and Cons

  • Wide selection of firearms, knives, and accessories
  • User-friendly website interface
  • Excellent customer service
  • Prices may be higher compared to other online firearm retailers
  • Limited options for customization

User Experience has a user-friendly interface, making it easy for customers to find what they need, whether it be firearms, knives, or accessories. The website offers clear product descriptions, high-quality product images, and helpful customer reviews.

Pricing and Value for Money

Smith & Wesson's pricing may be higher compared to other online firearm retailers, but their products are worth the investment due to their quality and durability.


Other online firearm retailers that offer similar products and prices include Brownells, Sportsman's Warehouse, and EuroOptic.

Customer Service

Smith & Wesson has an excellent customer service team available to assist customers with any inquiries or concerns. Their customer service team can be reached via phone, email, or live chat.

Product Quality and Selection

Smith & Wesson's products have a reputation for durability and performance. Their selection includes a wide range of firearms, knives, flashlights, and accessories.

Website Usability's website is user-friendly, with a simple interface that makes navigation and browsing products easy.

Returns and Exchanges

Smith & Wesson offers a hassle-free return and exchange policy for their products, as long as they are unused and in their original packaging.

Promotions and Discounts

Smith & Wesson occasionally offers promotions and discounts on their website. Customers can sign up for their newsletter to stay up-to-date on any deals or discounts.


Smith & Wesson is a well-known and respected brand with a long-standing reputation for quality and durability.

Payment Options

Smith & Wesson accepts a variety of payment options, including Visa, Mastercard, Discover, and American Express.

Loyalty Programs

Smith & Wesson does not currently offer a loyalty program.

Customer Reviews

Many customers have reported positive experiences with Smith & Wesson products and customer service. The website also includes helpful customer reviews for each product.

Community Involvement

Smith & Wesson is actively involved in supporting the firearm community, including supporting various organizations and events.

Shipping and Costs

Smith & Wesson offers free shipping on all orders over $50 within the United States. Shipping costs may vary depending on the location and size of the order.