Users Voice for Snapfish
4% users rated Poor
4% users rated Average
6% users rated Very Good
70% users rated Excellent
Rate Snapfish Coupons Store
| Nov 2022 | 4 | 4.4 | 5 | 2.8 | 5 | 4.2 |
|---|---|---|---|---|---|---|
| Dec 2022 | 5 | 5 | 2.2 | 5 | 1.8 | 5 |
| Jan 2023 | 5 | 4.7 | 5 | 3.4 | 5 | 3.3 |
| Feb 2023 | 3.2 | 4.6 | 1.3 | 5 | 1.3 | 5 |
| Mar 2023 | 5 | 5 | 1.2 | 5 | 1.5 | 5 |
| Line Chart for Rating of peer stores |
snapfish.co.uk
bonusprint.co.uk
agoda.com
fragrancex.com
walgreens.com
patpat.com
Detailed Snapfish Review by Aisha Bachlani
Introduction
Snapfish.co.uk is an online photo printing and personalized gifting service that provides users with a range of tools to create and print their own customized photo products. The platform allows users to upload and store their photos securely, and use them to create a variety of products like photo books, calendars, canvases, and even personalized cards and invitations.Pros and Cons
Pros:- Easy to use website interface
- Wide variety of products available
- Reasonable pricing
- High-quality photo printing
- Shipping can take a while, especially for international orders
- Customer support can be slow to respond, with some users reporting difficulty in getting issues resolved
- Occasional issues with product quality, such as blurry images or inaccurate color reproduction
User Experience
Snapfish.co.uk has a user-friendly interface that is easy to navigate. Users can quickly upload and edit their photos, and choose from a wide selection of products to customize. The order tracking system is also efficient and easy to use.Pricing and Value for Money
Snapfish.co.uk offers competitive pricing for high-quality photo printing and personalized products. Prices vary depending on the product and size, but overall they are reasonable for the quality of the products offered.Alternatives
Some popular alternatives to Snapfish.co.uk include Shutterfly, Printique, and Vistaprint.Customer Service
Snapfish.co.uk's customer support can be slow to respond, but the company does offer a variety of options for customers to get help. Users can contact customer support through phone, email, or live chat.Product Quality and Selection
Snapfish.co.uk's products are generally of high quality, with crisp and accurate photo reproduction. The company also offers a wide selection of products, from photo books and canvases to mugs and phone cases.Website Usability
Snapfish.co.uk's website is user-friendly and easy to navigate. The platform features a clean, modern design that makes it easy for users to upload and edit photos, and customize their products.Returns and Exchanges
Snapfish.co.uk offers a 100% satisfaction guarantee on all of its products. This means that if customers are not happy with their order, they can contact customer support for a refund or exchange.Promotions and Discounts
Snapfish.co.uk offers a variety of promotions and discounts throughout the year. Users can sign up for the company's email newsletter to stay up-to-date on the latest deals and offers.Reputation
Snapfish.co.uk has a solid reputation in the online photo printing and personalized gifting industry. The company has been operating since 1999 and has served millions of customers around the world.Payment Options
Customers can pay for their orders using a variety of payment methods, including Visa, Mastercard, American Express, and PayPal.Loyalty Programs
Snapfish.co.uk does not have a formal loyalty program, but the company does offer occasional promotions and discounts for returning customers.Customer Reviews
Customer reviews for Snapfish.co.uk are generally positive, with many users praising the quality of the products and the ease of the website interface. Some users have reported issues with customer support and product quality, however.Community Involvement
Snapfish.co.uk does not have a formal community involvement program, but the company has partnered with a number of charities and non-profit organizations in the past to support various causes.Shipping and Costs
Shipping costs vary depending on the product and delivery location. Shipping can take up to 10 business days for standard delivery, and international shipping can take longer. Expedited shipping options are also available for an additional fee.Snapfish Recent User Reviews
Duration
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Reviewer Name: PHIL WHALEY
Review Submission Date: 2023-01-31
Review Title: Canvass print from old photograph
Review Submission Date: 2023-01-31
Review Title: Canvass print from old photograph
Review Description: I needed a canvass print at quite short notice. It was a picture of my friend's dad and she wanted to have it in church for his funeral. Snapfish was recommended to us by a professional photographer, and certainly didn't disappoint. The quality was perfect, - my friend and her mum were in tears because it was so lifelike. The delivery was spot on timing as estimated. Highly recommended to anyone.
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Reviewer Name: Annie F
Review Submission Date: 2023-01-31
Review Title: Photo book for family album
Review Submission Date: 2023-01-31
Review Title: Photo book for family album
Review Description: Good time scale of delivery and good quality of product; as always. I use Snapfish to make family albums each year. I like that every year, they match the previous patterns, same styles, sizes and good quality. This helps to stack and display them nicely in my home.
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Reviewer Name: Amanda
Review Submission Date: 2023-01-31
Review Title: Easy website to navigate
Review Submission Date: 2023-01-31
Review Title: Easy website to navigate
Review Description: Easy website to navigate. Photos are good quality. Options to create larger pictures but wish they all came in better size variety - ie canvas sizes different to photo board sizes. Needed the photo board size but would have liked it on a canvas . The canvas sizing cropped the landscape photo too much
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Reviewer Name: Kat
Review Submission Date: 2023-01-31
Review Title: Returning customer
Review Submission Date: 2023-01-31
Review Title: Returning customer
Review Description: Returning customer. Products are always great, turn around quick enough and it's a doddle to create what I need online. Prices are compensative and excellent when combined with a special offer of which there are plenty throughout the year.
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Reviewer Name: C E Swatton
Review Submission Date: 2023-01-31
Review Title: birthday card did not arrive
Review Submission Date: 2023-01-31
Review Title: birthday card did not arrive
Review Description: I ordered a birthday card which did not arrive! When I reported it, I was initially told to wait until the end of the day and call back if it hadn’t arrived. My post had arrived that day! I won’t order a birthday card again as the service is not reliable.
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Reviewer Name: Richard
Review Submission Date: 2023-01-31
Review Title: What a disappointment
Review Submission Date: 2023-01-31
Review Title: What a disappointment
Review Description: Sadly very disappointed with this item, have bought many times before but shall not bother again. The picture was so dark I couldn’t see it properly (not how it looked when I uploaded it) and the canvas looked like it was made in a hurry. I can’t believe it was sent out. Not great quality or value and my treat to myself is still in the box not on my wall:(
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Reviewer Name: Helen Haywood
Review Submission Date: 2023-01-31
Review Title: We had a problem with a calendar and…
Review Submission Date: 2023-01-31
Review Title: We had a problem with a calendar and…
Review Description: We had a problem with a calendar and got a refund for it so were able to re-order it. It now looks great. It's the first time we have had a problem with any Snapfish products, they're usually of excellent quality, and we're very impressed with the customer services.
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Reviewer Name: KDW
Review Submission Date: 2023-01-31
Review Title: Poor quality photos
Review Submission Date: 2023-01-31
Review Title: Poor quality photos
Review Description: Poor quality photos: grainy, orange and peeling off of the backing. Won't be using again. I was very disappointed considering I had manually cropped 200 photos of a holiday with my late father so I will be re-ordering some from a different company. I wouldn't use these for any important photos.
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Reviewer Name: customer
Review Submission Date: 2023-01-31
Review Title: Order came weeks after it was meant to
Review Submission Date: 2023-01-31
Review Title: Order came weeks after it was meant to
Review Description: First you basically forgot about my order, and it ended up coming weeks after it was meant to, and when I contacted you to work it out, you sent me a new set of prints, but didn’t even give me next day delivery or anything, despite it coming so much later than it was meant to.
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Reviewer Name: Eric
Review Submission Date: 2023-01-31
Review Title: Professional looking calendar
Review Submission Date: 2023-01-31
Review Title: Professional looking calendar
Review Description: Every year I make my own calendar using the Snapfish templates. They are easy to use, versatile with a good range of layout options and the end product is a very professional looking calendar with my own photos and captions. The quality of reproduction of the photos is excellent. Very impressive also is the fact that I receive the completed calendar in only a few days.
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