"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content." Read More
Sneakerstudio.com is an online retailer specializing in sneakers and streetwear. The website offers a vast selection of footwear, clothing, and accessories, catering to sneaker enthusiasts and fashion-conscious individuals.
Pros and Cons
Pros:
- Wide variety of brands to choose from
- Competitive pricing
- Easy-to-use website
- Global shipping
- Free shipping on orders over $130
Cons:
- Limited range of sizes available for some products
- No physical store locations
User Experience
The website offers an excellent user experience, with a simple and intuitive interface. Users can easily browse products by brand, category, size, and price range. The checkout process is seamless, with various payment options available.
Pricing and Value for Money
Sneakerstudio.com offers competitive pricing, with discounts and promotions regularly available. The website also offers free shipping on orders over $130, adding value for customers.
Alternatives
Some notable alternatives to Sneakerstudio.com include Foot Locker, Nike, and Adidas. However, Sneakerstudio.com stands out for its unique selection of lesser-known brands and exclusive collaborations.
Customer Service
The website offers excellent customer service, with a dedicated support team available to assist with any queries or issues. Customers can reach out via email, phone, or live chat.
Product Quality and Selection
Sneakerstudio.com offers a vast selection of high-quality products, with a particular focus on limited edition or hard-to-find items. The website also stocks a range of clothing and accessories, making it a one-stop-shop for sneaker enthusiasts.
Website Usability
The website is well-designed and easy to use, with a clean and modern layout. The search and filtering options make it simple to find specific products, and the checkout process is straightforward.
Returns and Exchanges
The website offers a no-hassle returns policy, allowing customers to return or exchange products within 30 days of purchase. Returns are free for customers in the EU, making it easy to shop with confidence.
Promotions and Discounts
Sneakerstudio.com regularly offers promotions and discounts, such as seasonal sales, special collaborations, and exclusive deals for registered users. Customers can also sign up for the newsletter to receive updates on upcoming promotions.
Reputation
Sneakerstudio.com has built a solid reputation for selling high-quality products and offering excellent customer service. The website has received positive reviews from customers worldwide, cementing its reputation as a top destination for sneaker enthusiasts.
Payment Options
The website offers a variety of payment options, including credit/debit cards, PayPal, and Klarna (for customers in specific countries). The checkout process is secure and straightforward, ensuring a smooth and hassle-free shopping experience.
Loyalty Programs
Sneakerstudio.com currently does not offer a loyalty program. However, registered users can benefit from exclusive deals and promotions.
Customer Reviews
The website features reviews from verified customers, providing valuable feedback on product quality, shipping times, and customer service. The reviews are generally positive, highlighting the website's reliability and professionalism.
Community Involvement
Sneakerstudio.com is actively involved in the sneaker community, sponsoring events, and collaborating with artists and designers. The website also features blog posts and social media updates, showcasing the latest trends and product releases.
Shipping and Costs
The website offers global shipping, with various shipping options available. Shipping costs vary depending on the destination and the size of the order, but the website offers free shipping on orders over $130 for most destinations. The website also provides tracking information for all orders, ensuring customers can track their products' progress.
In conclusion, Sneakerstudio.com offers a comprehensive and reliable platform for sneaker enthusiasts and fashion-conscious individuals. With an excellent selection of products, competitive pricing, and excellent customer service, the website has cemented its reputation as a top destination for sneakerheads worldwide.
Review Description: I had no issues with my first ever order from this company. My shoes arrived on time and in perfect condition. From Poland to Las Vegas , no problem.My brother however got his shoes delivered to the wrong address, but that may have been fed exs fault. I was skeptical based on the reviews and this purchase felt more like a leap of faith that paid off.
👤
Reviewer Name: Korikos
Review Submission Date: 2023-01-19
Review Title: Refund or order receive?
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Hi, what is the status of order:1441477 ?I payed, but get a message that the payment is not going well, and refund asap… what is this? What is going on? I got my order or money back!!!!???? Strange situation….
👤
Reviewer Name: Adrian Hall
Review Submission Date: 2022-12-30
Review Title: Watch out for important duties if ordering from the UK
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Fortunately, the sneakers I ordered were the right size, so I do not have to use this company again. Brexit may not have been their fault, but not making it clear that I would have to pay an additional £62 for import duties is. Not great to buy from if you are from the UK
👤
Reviewer Name: pixi Lou
Review Submission Date: 2022-12-17
Review Title: sent me the wrong size then wanted…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: sent me the wrong size then wanted proof of return which I did not keep my receipt from the post office, said they don't keep record of returns, I definitely mailed them back and had to pay because they don't provide paid postage like most other companies, they suck basically.
👤
Reviewer Name: Carly Randall
Review Submission Date: 2022-12-11
Review Title: **Avoid** Have not received refund for returned items and is also unclear that you will be charged import tax and duties
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: **Avoid** Incurs UK tax and duties when purchasing from the UK which Sneaker Studio place on the buyer. I checked for import costs when I placed the order but this was not in any way made clear at check out. I have also returned some items. The website says that you will be credited within 14 days from the day they receive the return via your original payment method and I have not been credited and have not had a response from their customer service despite emailing twice. Not great customer service at all. **Beware and don’t purchase**
👤
Reviewer Name: Joana
Review Submission Date: 2022-12-08
Review Title: Would not recommend
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Would not recommend. It was delayed twice (and supposedly finally sent the product in the second time I contacted them) and in the end they said there was a product defect in warehouse.I received a refund without the shipping fees, and they insisted they paid in whole, up until I sent proof of refund.In the end it was fixed, can’t say much about the products but the customer service is really not great.
👤
Reviewer Name: PAUL MCANELLY
Review Submission Date: 2022-11-24
Review Title: Incredible shop but be careful U.K shoppers
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I has a few questions before ordering and there team were so fast coming back. I placed the order and fedex delivered in 2 days. Brilliant service. The boots were cheaper than anywhere else and with the Black Friday code I saved 110 pounds!!!!CANT FAULT SNEAKERSTUDIOBut….. WARNING SHOPPERS IN U.Kwhat I didn’t know was there was a 60 quid shipping charge from FedEx. I still saved money but might have been worse off if I didn’t have the code. Thank you Brexit for that!
👤
Reviewer Name: Alan
Review Submission Date: 2022-11-01
Review Title: If it looks too good to be true it…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: If it looks too good to be true it usually is....Not in this case though!I was put off by a lot of negative reviews but decided to order anyway as you have to give companies a chance and I'm glad I did, I purchased a pair of on running £50 cheaper than everywhere else and they were delivered just as quick as ordering from a UK retailer The shoes are legit and I wouldn't hesitate to order from here again not would I have a problem recommending them to anyone Great first impressionsThanks
👤
Reviewer Name: Jude Hughes
Review Submission Date: 2022-10-16
Review Title: Unexpectedly taxed £70 for international shipping
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Ordered 3 pairs of trainers from here. Good price and good quality however it was not very clear that there would be an intentional shipping invoice tax from FedEx after purchasing due to the company being based in Poland. I have now received a bill for £70!!! on top of my initial purchase. This has been very unexpected and put me under a lot of stress. BE VERY CAFEUL!
👤
Reviewer Name: Skootz
Review Submission Date: 2022-10-15
Review Title: Super fast delivery
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Great value and I was amazed how fast the delivery was - I got my items sent from Poland to the UK and they arrived in under 48 hours.I had been a bit wary about buying stuff from abroad but I'd definitely order from here again. Also I thought I my card might be charged in Polish Zloty or Euros and I'd be charged a fee by my bank but it was done in Pounds so even better,