Users Voice for Sneakerstudio

30% users rated Terrible
4% users rated Poor
2% users rated Average
2% users rated Very Good
62% users rated Excellent
Pie Chart Review Representation for Sneakerstudio
Sneakerstudio Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 22 Jul 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 3.4 2 2.4 3.3 5 2.8
Dec 2022 5 5 5 5 1.8 5
Jan 2023 5 5 1.7 2.7 5 3.4
Feb 2023 2.9 1.8 5 3 3.4 5
Apr 2023 4 5 5 5 3.1 5
Line Chart for Rating of peer stores

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Detailed Sneakerstudio Review by

Introduction

Sneakerstudio.com is an online retailer specializing in sneakers and streetwear. The website offers a vast selection of footwear, clothing, and accessories, catering to sneaker enthusiasts and fashion-conscious individuals.

Pros and Cons

Pros: - Wide variety of brands to choose from - Competitive pricing - Easy-to-use website - Global shipping - Free shipping on orders over $130 Cons: - Limited range of sizes available for some products - No physical store locations

User Experience

The website offers an excellent user experience, with a simple and intuitive interface. Users can easily browse products by brand, category, size, and price range. The checkout process is seamless, with various payment options available.

Pricing and Value for Money

Sneakerstudio.com offers competitive pricing, with discounts and promotions regularly available. The website also offers free shipping on orders over $130, adding value for customers.

Alternatives

Some notable alternatives to Sneakerstudio.com include Foot Locker, Nike, and Adidas. However, Sneakerstudio.com stands out for its unique selection of lesser-known brands and exclusive collaborations.

Customer Service

The website offers excellent customer service, with a dedicated support team available to assist with any queries or issues. Customers can reach out via email, phone, or live chat.

Product Quality and Selection

Sneakerstudio.com offers a vast selection of high-quality products, with a particular focus on limited edition or hard-to-find items. The website also stocks a range of clothing and accessories, making it a one-stop-shop for sneaker enthusiasts.

Website Usability

The website is well-designed and easy to use, with a clean and modern layout. The search and filtering options make it simple to find specific products, and the checkout process is straightforward.

Returns and Exchanges

The website offers a no-hassle returns policy, allowing customers to return or exchange products within 30 days of purchase. Returns are free for customers in the EU, making it easy to shop with confidence.

Promotions and Discounts

Sneakerstudio.com regularly offers promotions and discounts, such as seasonal sales, special collaborations, and exclusive deals for registered users. Customers can also sign up for the newsletter to receive updates on upcoming promotions.

Reputation

Sneakerstudio.com has built a solid reputation for selling high-quality products and offering excellent customer service. The website has received positive reviews from customers worldwide, cementing its reputation as a top destination for sneaker enthusiasts.

Payment Options

The website offers a variety of payment options, including credit/debit cards, PayPal, and Klarna (for customers in specific countries). The checkout process is secure and straightforward, ensuring a smooth and hassle-free shopping experience.

Loyalty Programs

Sneakerstudio.com currently does not offer a loyalty program. However, registered users can benefit from exclusive deals and promotions.

Customer Reviews

The website features reviews from verified customers, providing valuable feedback on product quality, shipping times, and customer service. The reviews are generally positive, highlighting the website's reliability and professionalism.

Community Involvement

Sneakerstudio.com is actively involved in the sneaker community, sponsoring events, and collaborating with artists and designers. The website also features blog posts and social media updates, showcasing the latest trends and product releases.

Shipping and Costs

The website offers global shipping, with various shipping options available. Shipping costs vary depending on the destination and the size of the order, but the website offers free shipping on orders over $130 for most destinations. The website also provides tracking information for all orders, ensuring customers can track their products' progress. In conclusion, Sneakerstudio.com offers a comprehensive and reliable platform for sneaker enthusiasts and fashion-conscious individuals. With an excellent selection of products, competitive pricing, and excellent customer service, the website has cemented its reputation as a top destination for sneakerheads worldwide.

Sneakerstudio Recent User Reviews

User Rating

5 stars

25

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Reviewer Name: Ch

Review Submission Date: 2023-01-21

Review Title: I had no issues with my first ever…
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Review Description: I had no issues with my first ever order from this company. My shoes arrived on time and in perfect condition. From Poland to Las Vegas , no problem.My brother however got his shoes delivered to the wrong address, but that may have been fed exs fault. I was skeptical based on the reviews and this purchase felt more like a leap of faith that paid off.

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Reviewer Name: Korikos

Review Submission Date: 2023-01-19

Review Title: Refund or order receive?
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Review Description: Hi, what is the status of order:1441477 ?I payed, but get a message that the payment is not going well, and refund asap… what is this? What is going on? I got my order or money back!!!!???? Strange situation….

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Reviewer Name: Adrian Hall

Review Submission Date: 2022-12-30

Review Title: Watch out for important duties if ordering from the UK
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Review Description: Fortunately, the sneakers I ordered were the right size, so I do not have to use this company again. Brexit may not have been their fault, but not making it clear that I would have to pay an additional £62 for import duties is. Not great to buy from if you are from the UK

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Reviewer Name: pixi Lou

Review Submission Date: 2022-12-17

Review Title: sent me the wrong size then wanted…
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Review Description: sent me the wrong size then wanted proof of return which I did not keep my receipt from the post office, said they don't keep record of returns, I definitely mailed them back and had to pay because they don't provide paid postage like most other companies, they suck basically.

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Reviewer Name: Carly Randall

Review Submission Date: 2022-12-11

Review Title: **Avoid** Have not received refund for returned items and is also unclear that you will be charged import tax and duties
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Review Description: **Avoid** Incurs UK tax and duties when purchasing from the UK which Sneaker Studio place on the buyer. I checked for import costs when I placed the order but this was not in any way made clear at check out. I have also returned some items. The website says that you will be credited within 14 days from the day they receive the return via your original payment method and I have not been credited and have not had a response from their customer service despite emailing twice. Not great customer service at all. **Beware and don’t purchase**

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Reviewer Name: Joana

Review Submission Date: 2022-12-08

Review Title: Would not recommend
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Review Description: Would not recommend. It was delayed twice (and supposedly finally sent the product in the second time I contacted them) and in the end they said there was a product defect in warehouse.I received a refund without the shipping fees, and they insisted they paid in whole, up until I sent proof of refund.In the end it was fixed, can’t say much about the products but the customer service is really not great.

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Reviewer Name: PAUL MCANELLY

Review Submission Date: 2022-11-24

Review Title: Incredible shop but be careful U.K shoppers
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Review Description: I has a few questions before ordering and there team were so fast coming back. I placed the order and fedex delivered in 2 days. Brilliant service. The boots were cheaper than anywhere else and with the Black Friday code I saved 110 pounds!!!!CANT FAULT SNEAKERSTUDIOBut….. WARNING SHOPPERS IN U.Kwhat I didn’t know was there was a 60 quid shipping charge from FedEx. I still saved money but might have been worse off if I didn’t have the code. Thank you Brexit for that!

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Reviewer Name: Alan

Review Submission Date: 2022-11-01

Review Title: If it looks too good to be true it…
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Review Description: If it looks too good to be true it usually is....Not in this case though!I was put off by a lot of negative reviews but decided to order anyway as you have to give companies a chance and I'm glad I did, I purchased a pair of on running £50 cheaper than everywhere else and they were delivered just as quick as ordering from a UK retailer The shoes are legit and I wouldn't hesitate to order from here again not would I have a problem recommending them to anyone Great first impressionsThanks

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Reviewer Name: Jude Hughes

Review Submission Date: 2022-10-16

Review Title: Unexpectedly taxed £70 for international shipping
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Review Description: Ordered 3 pairs of trainers from here. Good price and good quality however it was not very clear that there would be an intentional shipping invoice tax from FedEx after purchasing due to the company being based in Poland. I have now received a bill for £70!!! on top of my initial purchase. This has been very unexpected and put me under a lot of stress. BE VERY CAFEUL!

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Reviewer Name: Skootz

Review Submission Date: 2022-10-15

Review Title: Super fast delivery
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Review Description: Great value and I was amazed how fast the delivery was - I got my items sent from Poland to the UK and they arrived in under 48 hours.I had been a bit wary about buying stuff from abroad but I'd definitely order from here again. Also I thought I my card might be charged in Polish Zloty or Euros and I'd be charged a fee by my bank but it was done in Pounds so even better,