Users Voice for Society6

71% users rated Terrible
10% users rated Poor
2% users rated Average
1% users rated Very Good
16% users rated Excellent
Pie Chart Review Representation for Society6
Society6 Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 10 Dec 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 1 4 2.7 2.8 5 3.8
Dec 2022 5 5 5 5 2.2 5
Jan 2023 5 2.6 4.6 3.4 5 4.2
Feb 2023 1.8 5 5 5 1.3 5
Mar 2023 2.4 5 5 5 1.2 5
Line Chart for Rating of peer stores

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Detailed Society6 Review by

Introduction

Society6.com is a popular online marketplace that provides artists and designers with a platform to showcase and sell their art, home decor, and fashion products. The website operates on a print-on-demand model, where products are manufactured only after an order is placed.

Pros and Cons

  • The website offers a vast collection of unique designs and products that are not easily available elsewhere.
  • The print-on-demand model ensures that products are produced sustainably and reduce the chances of overstocking and waste.
  • Easy-to-use interface and customization options for products.
  • International shipping is available.
  • Prices are competitively priced.
  • The quality of the products may not always match the expectations of the customers.
  • Shipping times can sometimes take longer than expected.
  • Some products may be expensive compared to other e-commerce websites.

User Experience

Society6.com has an easy-to-use and interactive user interface that allows customers to easily navigate through the website's pages. The website offers a personalized shopping experience for customers, with options to customize products and filter search results based on preferences.

Pricing and Value for Money

The website offers products at competitive prices. However, some products may be expensive compared to other e-commerce platforms. The value for money differs based on individual preferences and expectations.

Alternatives

Some alternatives to Society6.com include Redbubble, Threadless, Zazzle, and Cafepress.

Customer Service

Society6.com maintains a robust customer service channel, including FAQs, email support, and live chat support. Customers can reach out to the customer service team for clarification on products, delivery, cancellations, refunds, and returns.

Product Quality and Selection

Society6.com has an extensive selection of unique designs, including wall art, home decor, phone cases, and accessories. However, the quality of products may not always match the expectations of the customers, and some products may be of lower quality or prone to damage.

Website Usability

The website has an easy-to-use interface and does not have any complicated processes or preferences that hinder usability. The website loads quickly even with high-quality images and provides a smooth browsing experience.

Returns and Exchanges

Customers can request returns or exchanges of standard products within 60 days of purchase. Customized products are not eligible for returns unless there is a defect or error on the product's part.

Promotions and Discounts

The website offers promotions and discounts through seasonal sales, holiday sales, and email newsletters.

Reputation

Society6.com has a good reputation as an online marketplace for artists and designers. The website is reliable, trustworthy, and provides quality products for customers.

Payment Options

Society6.com accepts payments through credit/debit cards, PayPal, and Apple Pay.

Loyalty Programs

The website does not have a specific loyalty program; however, customers can earn rewards on Society6.com by becoming an affiliate.

Customer Reviews

The website has a section for customer reviews, where customers can rate and review products based on their experience. The reviews and ratings provide insights and feedback from previous customers, helping new customers make informed purchases.

Community Involvement

Society6.com supports and encourages community involvement through artist marketplace programs, where artists can showcase their work on the website, and customers can buy unique and personalized products.

Shipping and Costs

Society6.com offers international shipping but has varying delivery costs depending on the location. Shipping times can vary based on the product's availability, and delivery times may take longer than expected in some cases.

Society6 Recent User Reviews

User Rating

5 stars

20

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Reviewer Name: Diane K.

Review Submission Date: 2023-01-29

Review Title: Excellent Quality!
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Review Description: I bought a new phone case for an iPhone 12. The picture on the case is far more vibrant than in the picture online. It’s very sturdy plastic. It arrived sooner than expected. It came only in a bubblewrap envelope >> no box, nothing! I cannot believe it arrived in perfect condition. I’d buy from Society6 again!

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Reviewer Name: Em Aj

Review Submission Date: 2023-01-16

Review Title: I ordered 4 posters and first time they…
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Review Description: I ordered 4 posters and first time they sent me 1 poster that I did not order and had another customers name n address on it on the receipt inside . They were from another state. And 2nd time they sent me only 2 of my 4 posters . It took forever to come in n now I have to wait another couple weeks for the other 2. They didn’t refund me any money or even try to meet my needs. They are the worse . Don’t buy from this site ! They don’t care about customers .

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Reviewer Name: Chris

Review Submission Date: 2023-01-10

Review Title: No what I was expecting -
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Review Description: I ordered some "Art Cards" - they came but were not folded, not boxed and the print quality was poor. I would NOT order from Society6 ever again. Somewhat expensive and poor quality compared to other sources.

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Reviewer Name: Vanessa Sandstrom

Review Submission Date: 2022-12-19

Review Title: Extremely disappointing - do not recommend
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Review Description: Extremely disappointing. Five out of six prints on damaged paper stock. Creases running all through them in different places so not caused by shipping. Do they not bother to look at items before wrapping? Damage is so obvious.

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Reviewer Name: Gabriel Jensen

Review Submission Date: 2022-12-14

Review Title: Wrapping paper failure
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Review Description: Society6 is a website that allows artists to sell products based on prints they make. So I purchased "JoJo - Jolyne Cujoh" wrapping paper off their site and received "Kawaii Clouds Wrapping Paper" instead, which is from a different seller. The product itself seems fine, but considering the platform does not care about sending the wrong item as this seems to have happened to another reviewer I am beyond disappointed.

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Reviewer Name: DJ

Review Submission Date: 2022-11-24

Review Title: Overall OK
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Review Description: Overall, my print /framed order was OK and everything came intact the packaging I thought was very adequate. However, when they put the hanging tabs on the back of the frames they’re completely off center to like one side or the other. I mean how hard is it to center that if you are the person and that’s your main job knowing something will be hung up to be centered lol. Fortunately, it’s easily fixable, but sort of a pain when you’re paying this much for framing. You expect things to be ready to go.

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Reviewer Name: KJ

Review Submission Date: 2022-11-12

Review Title: Smoke and mirrors
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Review Description: Smoke and mirrors. Every time I get a coupon they adjust cost of item and/or shipping so that the item is ALWAYS within a dollar or so of $100. I’ve been checking all year. Nope! Still $100 more or less. A couple of days ago I got a coupon code for 35% off. The cart said 35% off, but it was still $100. Couldn’t find a way to contact them. After reading all of these 1 star reviews I’ve decided I don’t want to do business with them. What a scam.

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Reviewer Name: Fallon Megara

Review Submission Date: 2022-11-04

Review Title: The shower curtains were a blurry mess
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Review Description: The shower curtains were a blurry mess. From the responses here I don't count on getting a refund for my over one hundred dollar purchase.

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Reviewer Name: Max

Review Submission Date: 2022-10-21

Review Title: Horrible treatment from customer…
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Review Description: Horrible treatment from customer service. They only want your money. I am really upset by their poor treatment. I do not recommend spending your money here.

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Reviewer Name: MARLENE OUWENDYK

Review Submission Date: 2022-10-19

Review Title: Bad customer service and quality control
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Review Description: I have never received such bad customer service. I order 2 outdoor toss pillows. They came in and one was almost an 1" smaller than the other and the insert did not fit properly. My cushions are white so you can see the insert is all bunched up and the pillow looks all crocked. I sent them pictures and they said the discrepancy fell within the guidelines!! The cost to return it was half of the purchase price so I didn't bother. They offered me a 20% discount. I am sorry that is not enough when I am throwing the cover in the garbage!!