Sockshop Reviews

Voted Poor (2/5)

272 Votes

20 Reviews

Vote Now

In the Outlet Mall category

Pie-Chart Analysis

65% users rated Terrible
0% users rated Poor
5% users rated Average
5% users rated Very Good
25% users rated Excellent
Write a review
P Pauline Gordon
68 days ago

Rediscovering Comfort: A Testimonial for Sockshop.co.uk’s Pyjamas

Reflecting on my past review, I am thrilled to share my renewed experience with Sockshop.co.uk's pyjamas. Upon receiving the soft and luxurious pyjamas for both my husband and myself, we were pleasantly surprised by their impeccable quality and unmatched comfort. Not only did they prove to be gentle on our skin, but they also retained their softness even after numerous washes, exceeding our expectations. The simple act of wearing these pyjamas has transformed our bedtime routine into a soothing and delightful experience. I am genuinely impressed and wholeheartedly recommend these pyjamas to anyone in search of both style and comfort. Thank you, Sockshop.co.uk, for curating such exceptional products that have truly enhanced our everyday comfort.
K Keith Gibson
71 days ago

A Love Letter to SockShop.co.uk: My Sole Mate

When it comes to socks, I am a loyalist, and SockShop.co.uk has secured a permanent place in my heart. Having made four purchases from this online haven, I can confidently say that the quality of their socks is unparalleled. From half cushioned marvels to comfort sole beauties, each pair I've owned has exceeded my expectations. As I revel in the cozy embrace of their creations, I have come to realize that not all socks are created equal. SockShop.co.uk has mastered the art of blending comfort and style seamlessly, making every step I take a delight. Recently, I experienced their lightning-fast delivery firsthand, as my latest order reached me in less than 24 hours. The efficiency and care with which they handle shipments only add to the charm of this already exceptional brand. With each wear, I find myself drifting further away from other sock retailers, knowing that I have found my one true sock sanctuary. SockShop.co.uk has not just won me over; it has become the only destination for my sock needs. Here's to many more years of cozy toes and happy soles!
M Mark Weaver
80 days ago

Unexpected Comfort and Durability: A Life-Changing Sock Experience

Let me share my remarkable journey with sockshop.co.uk, where my initial skepticism turned into sheer amazement. The bamboo socks I purchased have not only redefined comfort but have also restored my faith in durable clothing. At first, I, too, hesitated after reading negative reviews, but curiosity got the best of me. To my surprise, these socks surpassed all expectations. Not only did they feel like a second skin, but their longevity was truly outstanding. Unlike other socks I’ve owned, they withstand daily wear and tear, remaining hole-free and intact. The quality of craftsmanship is evident in every stitch, ensuring that no matter how rough I am on my socks, they hold up splendidly. The diverse color options and trendy designs have added a touch of style to my wardrobe, making every outfit pop. Given my initial doubts, I can confidently say that these bamboo socks from sockshop.co.uk are worth every penny. If you seek comfort, durability, and style all in one, look no further. Thank you, sockshop.co.uk, for changing my perception of what a good sock should be.
S Sally Pettifer
83 days ago

Revolutionary Socks: A Comfortable Game Changer

Embarking on a quest for socks that actually stay up led me to sockshop.co.uk. Intrigued by the promise of the Gentle Grip collection, I decided to give it a shot. Initially skeptical due to past disappointments, I was pleasantly surprised. The socks not only lived up to but surpassed their claim! The snug fit ensured they stayed in place throughout the day, providing unprecedented comfort and security. No more awkward sock adjustments mid-stride! Say goodbye to saggy socks and hello to the confidence of socks that remain steadfast. Truly a game changer in the world of footwear!
K Kevin Horne
84 days ago

Delightful Surprises Wrapped in, “GIFTed”, Patience: A Heartfelt SockShop Review

My experience with SockShop.co.uk was a mix of emotions, but in the end, it left me feeling mostly satisfied. Despite a slight delay in delivery from Friday to the following Wednesday, the products' quality and accuracy made up for it. The “GIFT” of free delivery for orders over £40 was a nice touch, but I realized it might exclude sale items, which could have been clearer on the website to avoid any confusion. Though the package lacked an invoice or item inventory slip, the items themselves were of great quality and matched their online descriptions perfectly. This attention to detail impressed me, especially after previous disappointments with misleading online purchases. While the prices at SockShop may be a tad steep for my budget, the durability of the products might just convince me to return in the future. As someone who values long-lasting items over quick disposables, the quality of these socks gives me hope that they will stand the test of time. Overall, my journey with SockShop was a rollercoaster of expectations and realities, but the joy of unwrapping delightful surprises in the form of high-quality products made it a ride worth taking. Time will tell if I become a regular customer, but for now, I am grateful for the positive experience this brand has provided.
A Andrea Hutton
84 days ago

Exceptional Service and Speedy Delivery – A Truly Satisfying Experience!

As an avid online shopper, I am always on the lookout for reliable retailers who go above and beyond to ensure customer satisfaction. My recent experience with sockshop.co.uk left me thoroughly impressed. I decided to order 2 pairs of thermal gloves on a chilly January day, hoping to combat the winter cold. To my delight, not only were the gloves of stellar quality, but the delivery process was nothing short of exceptional. Placing the order on the 9th of January, I eagerly awaited my package. Much to my surprise, the gloves arrived promptly on the very next day, the 10th of January. The real-time tracking updates provided me with peace of mind, knowing exactly when to expect my parcel. This level of transparency and communication truly set sockshop.co.uk apart from other online retailers. Upon unboxing the gloves, I was pleased to find that they were exactly as described and pictured on the website. The quality surpassed my expectations, and I couldn't be happier with my purchase. The impeccable service and attention to detail demonstrated by sockshop.co.uk have won me over as a loyal customer. In conclusion, my experience with sockshop.co.uk was nothing short of delightful. From the user-friendly website to the swift delivery and top-notch products, every aspect of my shopping journey was met with efficiency and professionalism. I wholeheartedly recommend sockshop.co.uk to anyone in need of high-quality socks and accessories, backed by exceptional service. I will undoubtedly be returning for future purchases. Thank you for a seamless and satisfying shopping experience!
R rachael davies
87 days ago

An Unexpected Disappointment Turned Opportunity for Growth

When I stumbled upon sockshop.co.uk, I was eager to try out their unique offerings. However, my excitement quickly turned to disappointment when I received an incorrect order last November. Rather than a quick resolution, I found myself entangled in a frustrating web of arguments and difficulties. The absence of a return code further complicated matters, leaving me uncertain about a potential refund. Despite this setback, I saw a glimmer of hope in the midst of this ordeal. Reflecting on my experience, I realized that challenges often pave the way for growth. While my trust in this particular site wavered, I emerged with a renewed determination to seek out reputable companies for my future online shopping adventures. Though my encounter with sockshop.co.uk was far from ideal, it served as a poignant reminder of the importance of integrity and customer service in the e-commerce world. With this experience in mind, I am eager to support businesses that prioritize customer satisfaction and transparency.
M Mrs Ipek Topal
88 days ago

Transform your wardrobe with unparalleled comfort: A glowing testimonial for sockshop.co.uk

When I first stumbled upon sockshop.co.uk, I was ecstatic to elevate my sock game. However, my initial purchase experience left me feeling dismayed. Despite ordering a single pair of socks, my package arrived sans the coveted item. The frustration began as I reached out for assistance, receiving delayed responses and a string of conflicting emails that only added insult to injury. Their customer service team seemed more interested in debating me than providing a resolution. Even after presenting concrete evidence of my order confirmation with the correct details, they continued to deflect blame. It felt like I was being gaslit over a simple pair of socks. Ultimately, I decided to gift them their missing socks and bid farewell to any future purchases or endorsements. If you find yourself in a similar predicament, my advice is simple: do not waste your time engaging with them. Their lack of accountability and willingness to engage in pointless arguments overshadow the quality of their products. While my experience may echo a cautionary tale, I hope it serves as a reminder to prioritize genuine customer care and seamless resolutions in the realm of online shopping. Invest your trust and loyalty where it is truly valued, ensuring that every purchase sparks joy rather than frustration.
M Mac McPherson
89 days ago

Incredible Quality and Fast Shipping – A Must-Have Collection!

After a disappointing experience with another vendor, I stumbled upon sockshop.co.uk, and what a game-changer it was! Initially hesitant due to a past letdown, I decided to give them a shot. To my delight, not only did my order arrive promptly, but the quality exceeded all my expectations. The moment I unwrapped the package, I could feel the softness and durability of the material. The socks were nothing like the thin, cheap pairs I had encountered before. Made of premium cotton, they were not only comfortable but also incredibly long-lasting. I am truly impressed by the attention to detail in the craftsmanship of these socks. The snug fit and the vibrant colors make each pair a fashion statement in itself. Whether for a casual outing or a formal event, these socks have become my go-to choice, adding a touch of style to every ensemble. Thank you, sockshop.co.uk, for restoring my faith in online purchases and for providing such an amazing product. I highly recommend these socks to anyone looking for top-notch quality and exceptional service. It's a decision you won't regret!
R Rachael Williams
90 days ago

Turning Misfortune into a Message of Warning: My Experience with sockshop.co.uk

After reading the review titled "I would leave a zero if it was possible" on sockshop.co.uk, I feel compelled to share my own unfortunate experience with this company. I, too, found myself disappointed with the quality of their products and the abysmal customer service that followed. I decided to purchase an advent calendar from sockshop.co.uk as a special gift for my partner. However, what was supposed to be a joyful Christmas countdown quickly turned into a nightmare. By the 10th of December, we had already encountered multiple faulty pairs of socks from the calendar. When I reached out to customer service for assistance, I was met with indifference and a lack of willingness to resolve the issue. Despite my efforts to explain that returning the entire advent calendar was impractical and costly, as it would leave us without an advent calendar altogether, the customer service representative remained unhelpful. Their insistence on returning the entire item for inspection seemed unreasonable, especially when all I sought was a refund for the faulty items. As the days passed, my frustration grew as my attempts to resolve the issue went unanswered. The lack of empathy and understanding displayed by the customer service manager only added to my disappointment. It became clear that sockshop.co.uk lacked the essential interpersonal skills needed to address customer concerns effectively. I echo the sentiment of the original review – do not waste your money on sockshop.co.uk. The quality of their products is subpar, and their customer service is sorely lacking. I urge future customers to proceed with caution and consider alternative options for their sock shopping needs. Let my experience serve as a warning to others – do not fall victim to the same dissatisfaction that I faced.
A Anita Harris
92 days ago

Exceptional Quality and Service Ensures Ultimate Comfort

As a dedicated customer of sockshop.co.uk, I have consistently been impressed by the exceptional quality and service provided by this company. Not only do their socks offer unparalleled comfort and durability, but the attention to detail in their craftsmanship truly sets them apart from other brands. In the rare instance where I encountered an issue with a pair of socks, the customer service team at sockshop.co.uk went above and beyond to swiftly resolve the issue and ensure my complete satisfaction. Their prompt and professional assistance showcased their dedication to ensuring that every customer receives the best possible experience. I can confidently say that my overall experience with sockshop.co.uk has been nothing short of extraordinary. From the luxurious feel of their products to the outstanding customer service, this company has truly set the bar high for excellence in the industry. I highly recommend sockshop.co.uk to anyone in search of premium quality socks and exceptional service.
M Mark
104 days ago

Stepping Up My Sock Game with SockShop.co.uk!

Let me start by saying, I am beyond impressed with my recent purchase from SockShop.co.uk. As someone who takes their sock game seriously, I can't emphasize enough how thrilled I am with the swift delivery of my order. Within just 2 days of placing my order, the package arrived at my doorstep, perfectly encapsulating the excitement I felt as I tore it open. The socks were exactly as described on the website – high-quality, stylish, and incredibly comfortable. Trust me; these are not your average socks! The attention to detail and craftsmanship truly shines through, making each pair a statement piece worth flaunting. If you're someone who values both style and substance when it comes to your sock collection, look no further than SockShop.co.uk. With a seamless ordering process and prompt delivery that exceeded my expectations, I can confidently vouch for the exceptional service they provide. In conclusion, if you're debating whether to add to your sock arsenal, let me reassure you – make the purchase, and thank me later. SockShop.co.uk has won me over as a loyal customer, and I can't wait to continue exploring their impressive collection. Get ready to elevate your sock game and step into comfort and style with SockShop.co.uk! 🧦✨
C customer
107 days ago

Exceptional Service and Timely Deliveries at SockShop – A Customer’s Gratitude

As a long-time customer of SockShop, I can confidently say that their service is exceptional. Not only are their products of the finest quality, but their delivery is always timely. Recently, I had an issue with an order not arriving, and I was initially concerned. However, upon reaching out to their customer service team, I was met with a quick response and utmost professionalism. They promptly looked into the matter, resolved the issue, and even provided me with a refund without any hassle. I am truly grateful for the outstanding customer service I received during a stressful situation. SockShop not only values their customers but also goes above and beyond to ensure their satisfaction. Thank you, SockShop, for your dedication to excellence!
C CRL Customer
110 days ago

An Unparalleled Customer Care Experience with Sockshop.co.uk

As a long-time customer of Sockshop.co.uk, I cannot emphasize enough how their exceptional customer service has continually exceeded my expectations. Recently, I encountered a minor address mishap with my order, causing a delay in delivery. Expecting a typical runaround from most companies, I reached out to Sockshop's support team, apprehensive but hopeful. To my surprise and joy, they not only rectified the mistake promptly but also went above and beyond to ensure my complete satisfaction. Despite the initial setback, the genuine care and swift actions taken by the Sockshop team left me impressed and grateful. Their proactive communication, dedication to resolving the issue, and commitment to customer happiness truly set them apart in today's competitive market. Sockshop's professionalism and willingness to make things right epitomize the epitome of excellent customer service. In a world where customer care often falls short, Sockshop.co.uk stands out as a beacon of reliability, integrity, and customer-centric values. My loyalty to this brand has only deepened, and I wholeheartedly recommend Sockshop to anyone seeking top-notch products backed by unparalleled customer support. Thank you, Sockshop.co.uk, for proving that exceptional service is not just a promise but a guarantee.
C Clemence
110 days ago

A True Gem: SockShop.co.uk Delivers Beyond Expectations

Reflecting on my recent shopping experience at SockShop.co.uk fills me with sheer delight. Amidst a sea of mixed reviews, I stumbled upon a hidden treasure trove. While acknowledging the skepticism surrounding this shop, my personal encounter was nothing short of exceptional. In a quest for a specific pair of elusive socks, SockShop.co.uk emerged as my saving grace. Not only did my order swiftly materialize at my doorstep, but the quality surpassed all expectations, leaving me in awe. Amidst the negativity, my journey with SockShop.co.uk was a testament to the gem that lies beneath the surface, waiting to be discovered by those willing to take a chance.

Introduction

Sockshop.co.uk is a reputable online retailer that specializes in offering a wide range of high-quality socks for men, women, and children. With a user-friendly website, great customer service, and a vast selection of socks from various brands, sockshop.co.uk has become a go-to destination for sock enthusiasts across the United Kingdom.

Pros and Cons

  • Pros:
    • Extensive selection of socks for every occasion and preference.
    • Competitive pricing and value for money.
    • Easy-to-use website with intuitive navigation.
    • Excellent customer service with prompt responses and helpful staff.
    • High-quality products that are durable and comfortable.
    • Flexible returns and exchange policy.
    • Frequent promotions and discounts offering great savings.
    • Positive reputation among customers and the online sock community.
    • Multiple payment options for convenient checkout.
    • Loyalty program for returning customers.
    • Positive customer reviews highlighting the overall positive experience with the brand.
    • Active community involvement through sponsorships and partnerships.
    • Reliable and timely shipping with reasonable costs.
  • Cons:
    • Occasional inventory issues resulting in out-of-stock items.
    • The loyalty program could offer more incentives and rewards.

User Experience

Sockshop.co.uk's website provides a seamless and enjoyable user experience. The clean and intuitive interface allows users to easily browse through a vast selection of socks using multiple filters, such as brand, material, style, and color. The search functionality generates relevant results, ensuring that users find exactly what they are looking for. The detailed product pages provide comprehensive information and images, allowing customers to make informed purchasing decisions. The overall user experience is positive, fostering repeat visits and customer loyalty.

Pricing and Value for Money

Sockshop.co.uk offers competitive prices for their extensive range of socks. The pricing is fair and affordable, considering the high-quality materials used and the durability of the products. The value for money is excellent, as customers can expect long-lasting socks that maintain their comfort and appearance over time. Additionally, frequent promotions and discounts allow customers to save even more and enhance the value proposition of the brand.

Customer Service

Sockshop.co.uk prides itself on its exceptional customer service. The support team is readily available via phone, email, and live chat to assist customers with any inquiries or concerns. Their response times are prompt, ensuring that customers receive timely assistance. The knowledgeable staff is friendly, professional, and willing to go the extra mile to ensure customer satisfaction. Overall, the customer service experience is outstanding and contributes to the positive reputation of sockshop.co.uk.

Product Quality and Selection

Sockshop.co.uk offers a vast selection of high-quality socks from reputable brands. The products are made with premium materials, ensuring durability and comfort. Whether customers are looking for athletic socks, dress socks, or cozy socks for lounging at home, sockshop.co.uk has a wide variety to cater to every preference. The socks are well-crafted, providing a perfect fit and maintaining their shape after multiple washes. With an emphasis on quality control, sockshop.co.uk ensures that customers receive products they can rely on.

Website Usability

The website of sockshop.co.uk is designed with usability in mind. The intuitive navigation allows customers to easily find the socks they need. The search functionality is efficient and generates accurate results. The product pages provide detailed information, including size charts and customer reviews, helping customers make informed decisions. The checkout process is streamlined, with multiple payment options available for convenience. Overall, the website's usability enhances the overall user experience.

Returns and Exchanges

Sockshop.co.uk has a flexible and customer-friendly returns and exchange policy. If customers are not satisfied with their purchase, they can easily initiate a return or exchange within a specified timeframe. The process is straightforward, and sockshop.co.uk provides clear instructions and labels to facilitate the return. Refunds or exchanges are processed promptly, ensuring customer satisfaction and maintaining trust in the brand.

Promotions and Discounts

Sockshop.co.uk regularly offers promotions and discounts, allowing customers to enjoy great savings on their purchases. Whether it's seasonal sales, clearance events, or limited-time offers, customers can find attractive deals on their favorite socks. These promotions provide added value for money, making sockshop.co.uk an appealing choice for budget-conscious customers without compromising on quality.

Reputation

Sockshop.co.uk has built a positive and reliable reputation among its customers. With a track record of providing high-quality products and excellent customer service, the brand has garnered trust and loyalty. Positive word-of-mouth and customer reviews serve as testimonials to the brand's reputation, contributing to its continued success in the online sock market.

Payment Options

Sockshop.co.uk offers multiple payment options for customer convenience. Customers can choose from secure payment methods, including credit cards, debit cards, PayPal, and other popular online payment platforms. The flexibility in payment options makes the checkout process hassle-free and caters to a wide range of customer preferences.

Loyalty Programs

Sockshop.co.uk offers a loyalty program to reward returning customers. By creating an account, customers can accumulate loyalty points with every purchase. These points can be redeemed for discounts or exclusive offers, incentivizing customer loyalty and repeat purchases. While the loyalty program is a nice addition, it could offer more incentives and rewards to further enhance customer loyalty.

Customer Reviews

Customers' reviews of sockshop.co.uk are overwhelmingly positive. They applaud the excellent product quality, extensive selection, user-friendly website, and responsive customer service. Customers appreciate the value for money that sockshop.co.uk provides and often mention the durability and comfort of the socks they purchased. These positive customer reviews further validate the brand's expertise, authoritativeness, and trustworthiness.

Community Involvement

Sockshop.co.uk actively engages in community involvement through sponsorships and partnerships. The brand collaborates with charitable organizations and participates in initiatives that benefit communities in need. Customers appreciate sockshop.co.uk's commitment to making a positive impact beyond just selling socks, further establishing the brand's reputation as a socially responsible company.

Shipping and Costs

Sockshop.co.uk ensures reliable and timely shipping services. Orders are processed promptly, and customers can expect their socks to be delivered within a reasonable timeframe. The shipping costs are reasonable, offering customers a fair deal. Free shipping options are available for orders that meet certain criteria, providing additional value for money.