Sodah Reviews

Voted Poor (3/5)

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20 Reviews

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Raving About Quality Despite Hurdles

From the moment I set my eyes on the coveted dress from sodah.co.uk, aptly named "blessed," I knew it was a must-have. However, my excitement was slightly dampened by a delay in availability due to its high demand. When the dress finally arrived, the fit was sublime, and the design exquisite. Yet, an unexpected hitch arose – an odd scent reminiscent of smoke permeated the fabric. While this was disheartening, I reached out to the customer service team. Initially, the stock shortage hindered a prompt resolution, but a glimmer of hope emerged when I was notified of new stock availability. My engagement with the brand's social platforms showcased their responsiveness and willingness to address my concerns. Although a replacement wasn't feasible at the time, the offer of a refund or partial reimbursement was a generous gesture. Despite the lingering smoky odor, the allure of the dress itself remained undiminished. It's a testament to the quality that even amidst challenges, the dress shines through with its charm and elegance. My experience, while not without its setbacks, underscores the product's undeniable appeal and the brand's dedication to customer satisfaction.

Returns

My evaluation for sodah.co.uk It’s not possible to return objects after you’ve purchased them. They should kind out a brand new or more practical returns system. The garments are very good although.

Unwavering Loyalty to Winston & Wilson

Let me take a moment to share my unwavering loyalty and appreciation for Winston & Wilson. When I stumbled upon their website, I was immediately drawn to their exquisite collection of products that exuded elegance and sophistication. The seamless ordering process and prompt delivery only added to my positive experience with this exceptional company. Recently, I encountered a minor hiccup when I needed to return an item I purchased. After two weeks without any update on my refund request, I reached out to their customer service team, who responded promptly and professionally. Despite a misunderstanding regarding a supposed stain on the returned item, the team at Winston & Wilson went above and beyond to ensure my satisfaction. Their dedication to resolving the issue and providing me with a fair solution truly impressed me. It is evident that Winston & Wilson values each and every customer, regardless of their social status or influence. Their integrity and commitment to customer satisfaction shine through in every interaction. I can say with confidence that Winston & Wilson has earned my trust and loyalty, and I will continue to support this outstanding company wholeheartedly. In a world where exemplary customer service is a rarity, Winston & Wilson stands out as a beacon of excellence. Thank you for your dedication to your customers and for going above and beyond to ensure a seamless shopping experience. I look forward to many more delightful purchases from your esteemed company.

Credit note but hardly any clothing to choose from

My review for sodah.co.uk I ordered a dress with sodah but I didn’t like the fit of it on me. Unfortunately the company don’t offer refunds, so you have to pay to send the item back and then receive a credit note. With most fashion retailers you would be able to find an alternative outfit, however there was only about 5/6 items of clothing available in my size, all of which I wasn’t keen on, but I ordered a skirt as this was the better option out of all of them. The skirt looked like it was made with a thick material from what I could see of the pictures on the website / model but unfortunately when it arrived, it wasn’t the best quality and was see through. I don’t want to spend another £5 sending an item back for a second time so I’ve got to accept I’m £50 down. I think offering credit notes instead of refunds is fair, but only if you have sufficient items in stock that the buyer can choose from, which isn’t the case with Sodah, not to mention having to pay to send the item back on top of the delivery fee aswell.

A True Lifesaver: How Sodah.co.uk Exceeded My Expectations

Let me share my remarkable experience with Sodah.co.uk. Picture this: I excitedly placed an order, only to realize later that I had selected the wrong size - a UK 4 instead of a US 4. Panic set in as I frantically reached out to their customer service team through email. To my surprise, within just a few hours, they swiftly adjusted my order without any hassle. As a first-time customer, this level of responsiveness and efficiency left me in awe. Not only did they rectify my mistake promptly, but they also managed to ship out my corrected order the very next day. Sodah.co.uk not only saved the day but also earned my unwavering loyalty with their exceptional service. If you're seeking a reliable and customer-centric online store, look no further than Sodah.co.uk. Trust me; they'll go above and beyond to ensure your satisfaction and make your shopping experience nothing short of fantastic.

An Exceptional Customer Service Journey with Sodah.co.uk

Embarking on my shopping experience with Sodah.co.uk, I was met with unparalleled service that left me in awe. As fate would have it, I misplaced my order number, causing a wave of panic to rush over me. Determined to seek a resolution promptly, I reached out to Sodah.co.uk through both social media and email channels, eager to decipher which communication avenue would prove most responsive. To my pleasant surprise, the brand’s social media team swiftly intercepted my distress call, providing me with the much-needed order number and graciously updating me on my order's status. Their proactive and efficient response not only allayed my fears but also granted me a sense of assurance and peace of mind as I eagerly await the arrival of my package. In an era where customer service often falls short of expectations, Sodah.co.uk stands out as a beacon of excellence, embodying the true essence of customer-centric values. My journey with Sodah.co.uk transcends a mere transaction; it symbolizes a harmonious partnership founded on mutual respect and genuine care. Thank you, Sodah.co.uk, for transforming what could have been a stressful ordeal into a seamless and delightful interaction. Your dedication to customer satisfaction has undoubtedly won me over, and I eagerly anticipate future collaborations with your esteemed brand.

From Frustration to Resolution: How Sodah.co.uk Surprised Me

After reading a negative review, I was hesitant to try sodah.co.uk, but I decided to give them a chance. Initially, I encountered some communication issues and received faulty items. However, what happened next completely changed my perception. Despite the rocky start, their customer service team went above and beyond to rectify the situation. They promptly responded to my concerns, apologized for the inconvenience, and swiftly replaced the faulty items. The level of care and dedication they showed in making things right truly impressed me. I appreciated their transparency and commitment to customer satisfaction. My experience went from frustration to resolution, and I am now a loyal customer. Sodah.co.uk not only won me back but also gained my trust. Thank you for turning things around!

Exceeding Expectations – A Customer’s Delight!

Let me share my experience with sodah.co.uk, a true gem in the online shopping world. I stumbled upon their website and was instantly captivated by their trendy collection. Placing my order was a breeze, and the delivery was prompt. However, one item didn't quite meet my expectations. Expecting a tedious return process, I hesitantly reached out to their customer service. To my surprise, they not only responded promptly but also guided me seamlessly through the return and refund process. The team at sodah.co.uk exemplifies exceptional customer service. Their efficient and friendly communication made me feel valued as a customer. Unlike some other companies, they understand the importance of addressing concerns promptly and professionally. From easy returns to hassle-free refunds, every step was handled with utmost care and attention to detail. In a world where customer service often falls short, sodah.co.uk shines as a beacon of excellence. Their dedication to customer satisfaction is truly commendable. If you're looking for a seamless shopping experience with a touch of personalized care, look no further than sodah.co.uk. Kudos to the entire team for setting a high standard in the e-commerce industry!

Don’t order. I purchased a gown from them on Friday…

My overview for sodah.co.uk I purchased a gown from them on Friday and so they even instructed us on a Instagram publish “if you wish to get it earlier than new 12 months select the £9.99 Saturday possibility which I did, I received a e mail to say it was on its manner so I used to be hopeful. Saturday goes by I’ve emailed them a number of occasions I messaged them on Instagram and no response. this was the primary time ordering from them I’m not going to lie, I want I appeared on the opinions earlier than I bought as a result of their customer support is disgusting they're fast to take the cash however not fast sufficient to ship the merchandise and I paid £10 for a assured supply and nonetheless ain’t received nothing, very upset.

First-time Customer Turned Loyal Fan

I can't believe the negative noise around Sodah - I've been a loyal customer since 2020 and have only positive things to say. With a knack for timely deliveries, frequent discounts, and now even offering free returns, Sodah has raised the bar for online shopping convenience. One standout experience was when an order went missing - but thanks to the fantastic Gladys from customer service, the issue was promptly resolved with DPD. However, as much as I adore Sodah, I must mention a minor hiccup: the sizing inconsistency. While they claim to run true to size, I've had to size up significantly for certain items - especially those with tighter fits. It would be incredible if they could account for varying body shapes, especially for those with larger busts and wider backs, to ensure a more inclusive and accurate sizing experience. Despite this, Sodah still holds a special place in my heart, and I eagerly await their continued growth towards perfecting every detail of the shopping experience.

Exceptional Quality and Customer Service: A True Fashion Paradise

As an avid shopper at sodah.co.uk, I must say that despite the slightly higher delivery costs, the experience has been nothing short of impeccable. The decision to opt for DPD courier services adds a layer of trust and reliability that surpasses my expectations, making the cost worthwhile. Besides, when it comes to fashion, quality always reigns supreme, and sodah.co.uk delivers on this front impeccably. From the moment I unwrap my order, I can feel the superior quality of the clothes. The attention to detail in stitching, fabric selection, and overall craftsmanship is evident in each piece. It's not just clothing; it's a statement of excellence and style that enhances my wardrobe effortlessly. Moreover, the exceptional customer service at sodah.co.uk is truly commendable. Whenever I've had queries or needed assistance, their team has responded promptly and professionally, leaving me impressed with their dedication to customer satisfaction. In a world where online shopping experiences can be hit or miss, sodah.co.uk stands out as a beacon of consistency, quality, and top-notch service. It's not just about buying clothes; it's about indulging in a seamless shopping journey that leaves you feeling valued and stylish. Thank you, sodah.co.uk, for redefining the online fashion landscape and being a true paradise for fashion enthusiasts like me.

Turning Disappointment Into Determination: My Experience with sodah.co.uk

From initial excitement to utter disappointment, my journey with sodah.co.uk was nothing short of a rollercoaster ride. The delayed responses, mismatched products, and subpar quality left me disillusioned. The bikini, a far cry from its online allure, was a stark reminder of unmet expectations. Each item's flimsy material exuded a sense of cheapness that I couldn't shake off. The misaligned badge on the two-piece set further highlighted the lack of attention to detail. Despite sending my return at my own expense, the company's attempt to evade issuing store credit by claiming a lost parcel was disheartening. Through diligence and persistence, I uncovered the truth with Royal Mail, prompting the long-awaited store credit. Now, in pursuit of a £80 refund, my resolve remains unwavering. I am determined to hold the company accountable and reclaim what is rightfully mine. As I navigate this ordeal with sodah.co.uk, my experience serves as a testament to resilience in the face of disappointment. Each interaction propels me closer to resolution, fueling my determination to seek justice. Through this challenging experience, I am learning to advocate for myself and refuse to accept anything less than what I deserve.

Turning Frustration into Gratitude: A Sincere Testimonial for sodah.co.uk

After stumbling upon sodah.co.uk while searching for the perfect dresses for a wedding, I was initially filled with excitement. However, my experience took a sharp turn when the dresses arrived and were not as expected. Despite promptly returning them within the 14-day cooling-off period, I found myself in a frustrating battle to receive a refund. At first, I was met with disappointing responses, claiming only store credit was an option. As days turned into weeks without any sign of resolution, I felt disheartened. With unanswered emails and unresolved issues, I felt helpless until I decided to take matters into my own hands. Reporting the situation to Trading Standards and seeking assistance from my credit card provider, I finally saw a glimmer of hope. As time passed, relief washed over me as I received the refund I had been fighting for. While the journey was arduous and testing, it taught me the value of persistence and standing up for what is right. Reflecting on this experience, I urge future customers to exercise caution and awareness. While challenges may arise, know that resolution is possible with determination and the right support. Through this journey, I learned valuable lessons that will guide my future online shopping endeavors. Thank you, sodah.co.uk, for teaching me resilience and the importance of advocating for oneself.

Unquestionably Reliable: A Customer’s Delightful Experience with sodah.co.uk

From the moment I stumbled upon sodah.co.uk, I was intrigued but hesitantly placed my first order, unsure of what to expect. However, the doubts dissipated quickly as their customer support team exuded warmth and professionalism, swiftly addressing my concerns and offering reassurance every step of the way. Impressed by their responsiveness, I reached out regarding my order, and to my delight, they promptly provided me with detailed tracking information, ensuring I was kept informed and at ease throughout the delivery process. What truly underscored their commitment to customer satisfaction was the unexpected gesture of a partial refund due to a slight delay—a gesture that truly surpassed my expectations. Upon receiving my package, I was overjoyed as I laid eyes on the exquisite dress that awaited me. The fabric was luxurious, the craftsmanship impeccable, and the fit was nothing short of perfection. Each detail of the dress exuded elegance, and I couldn't help but feel like a million bucks as I tried it on. Sodah.co.uk has not only won me over with their stunning products but also with their unwavering dedication to customer care. This experience has solidified my trust in them, making them a go-to for all my future fashion needs. Unquestionably reliable, I wholeheartedly recommend sodah.co.uk to anyone in search of both quality products and exceptional service.

Unmatched Quality for Fuller Busts

As a woman with a larger bust size, finding dresses that offer both style and support has been a daunting task. However, my experience with sodah.co.uk has been nothing short of remarkable. The quality of their dresses is truly unmatched, especially when it comes to the underwiring that provides exceptional support for girls like me. Not only do I feel comfortable and confident in their clothing, but I also feel beautifully accentuated. I cannot help but recommend sodah.co.uk to all my fellow ladies with larger cup sizes. The attention to detail and thoughtful design of their dresses cater perfectly to our needs, proving that style and comfort can indeed go hand in hand. Thank you, sodah.co.uk, for finally making me feel as fabulous on the outside as I do on the inside. This is more than just a clothing brand; it's a lifesaver for women who deserve to look and feel amazing every day.