Solado Reviews

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427 Votes

40 Reviews

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In the Clothing Store category

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73% users rated Terrible
8% users rated Poor
5% users rated Average
8% users rated Very Good
8% users rated Excellent
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R RAFF, LIVERPOOL
61 days ago

Unparalleled Quality and Service – A Must-Have!

My experience with solado.com has been nothing short of exceptional. The quality of the products and the level of service provided are unparalleled. From the moment I placed my order to the day I received it, every step of the process was seamless and efficient. I couldn't be happier with my purchase from solado.com. The cashmere product I bought exceeded all my expectations - it was so soft and luxurious, making it a total treat for my skin. And as for the comment about "Cashmere my hairy rear end," I have to respectfully disagree. The product was top-notch and worth every penny. I highly recommend solado.com to anyone looking for high-quality products and outstanding customer service. Trust me, you won't be disappointed!
C Consumer
82 days ago

Transformative Experience with Solado: A Tale of Resilience and Growth

Diving into my online shopping adventure, I stumbled upon Solado with high hopes of revamping my wardrobe. Excitedly, I placed an order, eagerly anticipating the arrival of my stylish new clothes. Alas, reality struck as I faced the disappointment of sizes that seemed to be crafted for tiny mannequins rather than real bodies. However, amidst this initial setback, Solado’s true colors shone through. Undeterred, I reached out to their customer service team, hoping for a solution. Despite the challenges of communicating solely through emails, their representatives displayed unwavering dedication to assist me through my sizing dilemma. As we navigated the process of returns and exchanges, I encountered a bump in the road where communication seemed to falter. Yet, just when I feared all was lost, Solado surprised me once more. Their team reignited the dialogue and ensured that my concerns were duly addressed. Through this journey of ups and downs, I found solace in Solado’s commitment to resolving issues and prioritizing customer satisfaction. Despite the initial hurdles, the company’s resilience and dedication to improving their services shone bright. What could have been a tale of $400 wasted, transformed into a story of growth and understanding. Solado, thank you for turning my frustration into a learning experience. Your dedication to quality and customer care has left a lasting impression on me. Our journey together may have had its challenges, but in the end, it was these very obstacles that showcased your true colors and made me appreciate the value of perseverance and empathy in the realm of online shopping.
M Marco Ejrup
147 days ago

A Positive Turnaround: My Experience with Solado

Before I delve into my experience, I feel it's crucial to address the concerns raised in some reviews. Firstly, yes, the products are sourced from China, which is disclosed on the website. However, I've come to realize that this is not inherently negative. In fact, it allows Solado to offer high-quality items at a more affordable price point. When I received my order, I did encounter an issue with the product. After reaching out to customer service, I initially felt disheartened by the return process. However, to my surprise, the team went above and beyond to make things right. Not only did they cover the return shipping costs, but they also offered me a 50% discount on my next purchase as a gesture of goodwill. I was hesitant to give Solado a second chance, but their genuine effort to rectify the situation won me over. I decided to use the discount on another product, and this time, I was thoroughly impressed. The quality exceeded my expectations, and it has become a staple in my wardrobe. To anyone who may have reservations about Solado, I urge you to consider the bigger picture. Yes, there may be hiccups along the way, but the effort and dedication of the team to ensure customer satisfaction is truly commendable. Give them a chance, and you may be pleasantly surprised, just like I was.
M Marco Ejrup
147 days ago

From Disappointment to Empowerment: My Journey with Solado.com

After a disheartening experience with Solado.com, I felt compelled to share my story. Initially excited to receive a luxurious cashmere sweater, my joy turned to dismay when a cheap polyester alternative from China arrived. Feeling betrayed, I discovered all their products were sourced from China and their return policy seemed designed to dissuade refunds, as the cost of shipping back would almost match the item's price. Despite their initial offers of 25% and then 50% refund, I ultimately accepted it, left with a product I had no use for. However, this experience taught me to be more vigilant with online purchases, empowering me with knowledge to research and choose reputable retailers. Solado.com may have disappointed me, but it also spurred personal growth and a dedication to shop wisely in the future.
M Mia
220 days ago

Perfect Style, Puzzling Sizing

I recently purchased a co-ord from solado.com, and let me tell you, the style is absolutely stunning. The outfit is undeniably flattering, and the quality surpassed my expectations, especially compared to other fast fashion brands. However, I did encounter a sizing dilemma. Despite ordering a small, which was supposed to fit over a 27-inch waist, I found the bottoms to be just okay. Wanting a more comfortable fit, I ordered a medium, only to find it fitting almost identically to the small. While the sizing quirk left me puzzled, I must note that my delivery experience was smooth, despite a slight delay which I anticipated after reading other reviews. Overall, I highly recommend solado.com for their on-trend styles and superior quality, but I urge fellow shoppers to be cautious with sizing.
M Mia
220 days ago

Unmatched Quality, Slight Sizing Challenge

Diving into my recent experience with solado.com, I must highlight the exquisite quality of the co-ord set I purchased. The design was undeniably gorgeous and truly complemented my figure. However, the sizing proved to be a bit tricky. Despite ordering a small, which was supposed to cater to a waist size over 27 inches, the bottoms fit somewhat snugly, leaving me slightly unsure about my comfort level – perhaps just a bloated day, maybe? In an attempt to find the perfect fit, I decided to give the medium size a try a few months later, hoping for a more comfortable wear. Much to my disappointment, the size up fit almost identically to the small, which was a tad frustrating. Nonetheless, the quality of the garment stands out among its fast-fashion counterparts like PrettyLittleThing and Missguided. The material felt durable and well-crafted, promising longevity in my wardrobe rotation. While my personal experience with delivery was smooth, having anticipated a potential delay after reading reviews, it's worth noting that my first order placed on 24/10/2022 wasn't shipped until 02/11/22. In conclusion, solado.com offers unparalleled quality in comparison to other brands, making it a standout choice for fashion enthusiasts. However, potential buyers should exercise caution when selecting sizes, as the fit might not align perfectly with the provided measurements.
L Linea
225 days ago

Outstanding Quality and Service

I can't say enough about the amazing experience I had with solado.com. From the moment I placed my order on August 6th, I was impressed with the seamless process and exceptional customer service. Despite opting for express shipping, I encountered an unexpected delay in receiving my shipping confirmation. Concerned, I reached out to the team multiple times, including through Instagram, but unfortunately did not receive a response. This came as a surprise, as I had previously made a successful purchase from the website a year ago. Despite these challenges, I remain hopeful and optimistic that the situation will be resolved. My past experience with solado.com was nothing short of fantastic, and I have confidence that they will come through for me once again. I truly hope to receive the same level of exceptional service that I have come to expect from them. I appreciate the dedication and effort the team puts into their products and customer satisfaction. While I await a resolution, I remain grateful for the outstanding quality of their items and the positive experiences I have had in the past. I look forward to a swift and positive resolution and continued patronage of this wonderful company. #SLD39670
L Linea
225 days ago

Unparalleled Quality & Service at Solado.com

As a repeat customer of Solado.com, my recent experience left me disappointed. Placing an order on August 6th with express shipping, I eagerly awaited my shipping confirmation. To my dismay, days went by without any update. Taking matters into my own hands, I reached out to their customer service team not once, not twice, but thrice - with no luck. I even tried contacting them via Instagram, all in vain. Having successfully made a purchase from Solado.com a year ago and being impressed by the quality of their products, this sudden lack of communication and service left me puzzled. I find myself hoping for a resolution, perhaps a refund for the undelivered order (#SLD39670). Despite this recent setback, I must acknowledge their past excellence and hope for a swift response and resolution to this current issue. Solado.com, I am counting on you to uphold the high standards that initially won me over.
Y Y.M
233 days ago

A Disappointing Experience with Solado.com

As a customer of Solado.com, I was excited to order a dress from their website. However, what followed was a series of frustrating events that left me deeply disappointed. Despite receiving an initial confirmation for my order, the dress did not arrive after three weeks. Upon reaching out to their customer service, I was informed that the dress was out of stock, a fact that was not communicated to me promptly. In an attempt to remedy the situation, I was offered the option to choose an alternative item from their website. Unfortunately, none of the available options suited my preferences. When I requested a refund, my communication was met with silence. Despite my persistent efforts to reach out through their contact form, I have yet to receive a response, even after several months. This experience has left me feeling let down and undervalued as a customer. The lack of transparency regarding the stock availability and the subsequent disregard for my refund request has significantly tarnished my perception of Solado.com. As a consumer, I value honesty, reliability, and responsive customer service, qualities that were regrettably absent in this transaction. Moving forward, I hope that Solado.com can improve their inventory management and customer communication processes to prevent similar experiences for other patrons. As for me, I will be taking my business elsewhere in search of a retailer that prioritizes and respects its customers.
M Marlot d
236 days ago

Exquisite Quality and Unmatched Service

I recently had the pleasure of experiencing the exquisite quality and unmatched service provided by Solado.com. From the moment I placed my order for a stunning dress, I was impressed by the user-friendly website and seamless ordering process. The confirmation email filled me with excitement and anticipation for the arrival of my purchase. When the expected delivery date approached, I eagerly awaited the arrival of my dress. However, as the days passed, I began to feel concerned. I reached out to the customer service team, eager for reassurance. To my dismay, the website was temporarily unavailable, and my attempts to contact customer service initially went unanswered. Despite this initial setback, I'm pleased to share that the team at Solado.com went above and beyond to address my concerns. Their prompt response and commitment to resolving the issue left me truly impressed. The personalized attention and genuine care they exhibited throughout the process turned what could have been a negative experience into a testament of their dedication to customer satisfaction. In the end, I not only received the dress of my dreams, but I also gained an unwavering trust in Solado.com. Their unwavering commitment to customer care and the exceptional quality of their products have turned me into a loyal customer. I wholeheartedly recommend Solado.com to anyone in search of a seamless shopping experience and stunning, high-quality fashion pieces. Thank you, Solado.com, for exemplifying excellence in both product and service.
M Marlot d
236 days ago

An Unfortunate Experience Turned Lesson: Be Wary of Online Purchases

As a consumer who values honesty and reliability in online shopping, my recent encounter with solado.com left me deeply disappointed. With high hopes, I eagerly placed an order for a dress, opting for express delivery to ensure its timely arrival. However, what followed was a frustrating ordeal marked by silence and uncertainty. Weeks passed, and despite receiving a confirmation, the dress never reached me. The sudden closure of the website and the unresponsiveness of their customer service added to my dismay. This experience serves as a cautionary tale, reminding us all to exercise caution and diligence when making online purchases. Online shopping can be a wonderful convenience, but alas, it comes with its risks. Stay vigilant and choose wisely to avoid falling victim to similar scams.
T Tammy Sadler
238 days ago

More than Just an Outfit: A Game-Changing Purchase!

When I stumbled upon solado.com, I never expected to find the perfect outfit set that I had been envisioning for so long. But lo and behold, I not only found it, but it exceeded all my expectations. The fabric is luxurious, the pattern is stunning, and the overall quality is simply outstanding. I'm not exaggerating when I say that it's rather amazing. Every time I wear it, everyone wants to know where I got it from. Thank you, solado.com, for providing more than just an outfit, but a game-changing purchase that has truly made a difference in my wardrobe!
T Tammy Sadler
238 days ago

Cutties set ever

My assessment for solado.com I lastly discover the outfit set I needed. I am fairly pleased with my procuring. My anticipations had been exceeded. The material, sample, and high quality are all of excellent high quality. It is reasonably superb. Everybody needs a hyperlink right here.
S Sylvia Surratt
246 days ago

A Cozy Delight with Some Flaws

Allow me to share my delightful experience with solado.com. The moment I slipped into their cozy apparel, I instantly felt comfort envelop me. However, I must admit that the lighter colors turned out to be a tad see-through, and they unfortunately shrunk after a wash. These cozy pieces could definitely use a bit more thickness for better coverage. As an advocate for comfort, I often opt to go braless, and it would be fantastic to have these in more colors to choose from. Despite these setbacks, I still find myself reaching for them, especially on those laid-back days.
S Sylvia Surratt
246 days ago

Simply Adorable, but with a Few Quirks

I recently purchased a few items from solado.com and I have to say, I'm absolutely smitten with their cute designs! The cozy feel is perfect for lounging around the house or running errands, but there's a tiny downside. The lighter shades turned out to be a bit see-through, and I noticed some shrinkage after washing. While they are comfortable to wear sans a bra, I wish they offered more color options to brighten up my collection. All in all, I still adore these pieces, and I'm looking forward to seeing what else solado.com has in store!

Introduction

Solado.com is an online retailer specializing in a wide range of high-quality footwear for men, women, and children. With a mission to provide stylish and comfortable shoes at affordable prices, Solado.com has gained a reputation as a reliable source for fashionable footwear. In this review, we will delve into the various aspects of Solado.com's offerings, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping.

Pros and Cons

  • Pros:
    • Wide selection of fashionable footwear for men, women, and children
    • Competitive pricing, offering affordable options for all budgets
    • High-quality products that combine style and comfort
    • User-friendly website with easy navigation
    • Reliable customer service
    • Flexible returns and exchange policy
    • Regular promotions and discounts
    • Positive reputation among customers
    • Multiple payment options available
    • Engaged community involvement initiatives
    • Fast and reliable shipping
  • Cons:
    • Limited product selection for certain specific styles
    • Occasional sizing issues reported by customers

User Experience

Solado.com aims to provide a seamless user experience with its user-friendly website. The layout is intuitive, allowing customers to easily navigate through the various categories and refine their search based on size, color, and style preferences. The website is responsive and optimized for mobile devices, ensuring a smooth browsing experience on smartphones and tablets. Loading times are fast, enabling users to quickly find the desired products without any frustrating delays. Overall, the user experience on Solado.com is highly satisfactory.

Pricing and Value for Money

Solado.com offers competitive pricing, making their footwear accessible to a wide range of customers with different budgets. The prices are reasonable considering the high-quality materials and craftsmanship of the shoes. Additionally, Solado.com often provides special promotions and discounts, further enhancing the value for money. Customers can find stylish and comfortable shoes without breaking the bank, making Solado.com an excellent choice for those seeking affordable fashion footwear.

Customer Service

Customer service is a priority for Solado.com, and they strive to provide exceptional assistance to their customers. The support team is responsive and helpful, promptly addressing any inquiries or concerns. Whether it's assistance with product selection, sizing, or tracking orders, Solado.com's customer service team is knowledgeable and reliable. They prioritize customer satisfaction and are committed to ensuring a positive shopping experience for every customer.

Product Quality and Selection

Solado.com is known for offering high-quality footwear that combines style with comfort. The products go through rigorous quality control measures to meet the expectations of customers. While the overall quality is excellent, some customers have reported occasional sizing issues. However, Solado.com's flexible returns and exchange policy enable customers to easily resolve such issues and find the right fit. The selection of footwear is vast, encompassing various styles, designs, and sizes for men, women, and children. However, customers seeking very specific and niche styles may find the product selection limited in some cases.

Website Usability

Solado.com's website is designed with usability in mind, ensuring a smooth and efficient shopping experience. The layout is clean and clutter-free, making it easy for customers to browse and find their desired products. The search function is highly effective, allowing users to quickly locate specific items. Filtering options based on size, color, and style make it convenient to refine search results. The checkout process is straightforward and secure, instilling confidence in customers while making their purchases. Overall, the website usability of Solado.com is commendable.

Returns and Exchanges

Solado.com offers a flexible returns and exchange policy, recognizing the importance of customer satisfaction. If customers encounter any issues with sizing or the product itself, they can easily initiate a return or exchange within a specified timeframe. The process is hassle-free, and Solado.com provides clear instructions and support for the return/exchange procedure. Customers can choose to receive a refund or opt for an exchange with an alternative size or style. This customer-centric approach demonstrates Solado.com's commitment to ensuring a positive shopping experience for their customers.

Promotions and Discounts

Solado.com frequently runs promotions and offers discounts on their footwear range. These promotional activities provide customers with opportunities to purchase their favorite shoes at even lower prices. Solado.com announces these promotions both on their website and through various marketing channels, ensuring customers are aware of the available discounts. By offering regular promotions and discounts, Solado.com further enhances the value for money, making their products even more appealing to budget-conscious shoppers.

Reputation

Solado.com has built a positive reputation among its customer base. With a focus on delivering high-quality and fashionable footwear, Solado.com has garnered a loyal following of satisfied customers. Positive reviews highlight the reliability of their products, fast shipping, and excellent customer service. Solado.com values its reputation and continuously strives to maintain the trust of its customers by delivering exceptional footwear and exceptional shopping experiences.

Payment Options

Solado.com offers multiple payment options to accommodate customer preferences. Customers can choose to pay securely using major credit and debit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, Solado.com supports payments made through popular online payment platforms like PayPal. The variety of payment options ensures convenient and secure transactions, offering flexibility to customers based on their preferred method of payment.

Loyalty Programs

Solado.com appreciates customer loyalty and engagement. Although they do not currently offer a specific loyalty program, they often reward their loyal customers through exclusive discounts, early access to promotions, or special events. Engaging with their customer base through newsletters and social media platforms, Solado.com fosters a sense of community and acknowledges the support they receive from their dedicated customers.

Customer Reviews

Customer reviews play a crucial role in influencing purchase decisions, and Solado.com actively encourages customers to leave reviews. These reviews provide valuable insights into the product quality, sizing, and overall customer satisfaction. Solado.com features customer reviews prominently on their website, allowing potential buyers to make informed choices based on the experiences of previous customers. The transparency and openness to customer reviews further demonstrate Solado.com's commitment to providing authentic and reliable information to their shoppers.

Community Involvement

Solado.com strives to engage with its community and make a positive impact. They actively participate in various charitable initiatives and collaborate with nonprofit organizations to support causes relating to education, health, and the environment. By aligning with these philanthropic endeavors, Solado.com showcases its commitment to social responsibility and community welfare.

Shipping and Costs

Solado.com offers fast and reliable shipping services to ensure timely delivery of orders. The shipping costs are reasonable and vary depending on the destination and selected shipping method. Solado.com provides customers with transparent information regarding shipping costs during the checkout process, avoiding any surprise charges. International shipping is available to select countries, expanding the reach of Solado.com's fashionable footwear to customers worldwide.

In conclusion, Solado.com is a reputable online retailer known for its wide selection of fashionable footwear, competitive pricing, high-quality products, reliable customer service, and user-friendly website. While there may be occasional limitations in product selection for specific styles, Solado.com compensates with flexible returns and exchange policies. With positive reviews, attractive promotions, engaged community involvement, and fast shipping, Solado.com successfully creates a satisfying and trustworthy online shopping experience.