"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times." Read More
Soulmia Collection is an online fashion retailer that provides a wide range of stylish and affordable women's clothing, shoes, and accessories. The store has a trendy and modern selection of clothing items that appeals to women of all ages and sizes.
Pros and Cons
Pros:
- Affordable prices
- Wide selection of clothing items and accessories
- Good quality products
- Easy to navigate website
- Free shipping on orders over $75
- Return policy is customer-friendly
Cons:
- Limited sizing options
- Limited payment methods
- Limited customer reviews
User Experience
The website has a modern and user-friendly design that makes it easy to navigate. The product categories are well-organized, and the search function is highly effective. Additionally, the site is mobile-friendly, making it easy to shop on the go.
Pricing and Value for Money
Soulmia Collection offers affordable clothing items that are of good quality. The store has frequent sales and discounts that provide excellent value for money.
Alternatives
Some alternatives to Soulmia Collection include Fashion Nova, ASOS, and Shein.
Customer Service
Soulmia Collection has an excellent customer service team that helps customers with any issues they may have. The store provides a contact form on their website, and their team is quick to respond.
Product Quality and Selection
The clothes and accessories offered by Soulmia Collection are of good quality and made from durable materials. The product selection is trendy and fashionable, with options for all styles.
Website Usability
The website is easy to use, and the product categories are well-organized. The search function is highly effective, and the checkout process is simple.
Returns and Exchanges
Soulmia Collection has a customer-friendly return policy that allows for returns within 30 days of purchase. The store also provides a pre-paid shipping label for returns.
Promotions and Discounts
Soulmia Collection offers frequent sales and discounts on their website. Customers can also sign up for their email newsletter to be notified of upcoming promotions.
Reputation
Soulmia Collection has a good reputation for providing stylish and quality clothing items at affordable prices. The store has a loyal customer base and receives positive reviews from customers.
Payment Options
Soulmia Collection accepts payments through credit cards, PayPal, and Shop Pay.
Loyalty Programs
Soulmia Collection does not currently have a loyalty program.
Customer Reviews
Customer reviews on the Soulmia Collection website are limited, but they are generally positive. Customers appreciate the affordability and quality of the clothing items.
Community Involvement
Soulmia Collection does not have any community involvement programs at this time.
Shipping and Costs
Soulmia Collection offers free shipping on orders over $75. Standard shipping costs $7.95 for orders under $75, and express shipping is available for an additional fee. The store ships to the US and Canada.
In conclusion, Soulmia Collection offers a great selection of trendy and affordable clothing items for women. The store has a user-friendly website, good customer service, and a customer-friendly return policy. Although the sizing options are limited, the quality of the products is good, and the store offers excellent value for money. Overall, Soulmia Collection is a great option for women looking for affordable and fashionable clothing items.
Review Description: This is one of the most misleading sites I have encountered. The garment I received bore no resemblance to the description on the website. I have tried to return it several times but the company do not respond to emails to their support address. In future I will only order online from companies I know and trust.
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Reviewer Name: Carlos R Marmolejo
Review Submission Date: 2021-12-21
Review Title: Wrong size sent
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Review Description: Wrong size sent, no answer from support, I received the wrong size, I ordered a small shirt and they sent me a large one, I tried to contact them twice but I didn't get any answer.
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Reviewer Name: Carlos R Marmolejo
Review Submission Date: 2021-12-21
Review Title: Wrong size sent
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Review Description: Wrong size sent, no answer from support, I received the wrong size, I ordered a small shirt and they sent me a large one, I tried to contact them twice but I didn't get any answer.
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Reviewer Name: Igor -Z-
Review Submission Date: 2021-11-23
Review Title: I've ordered 2 polo t-shirts
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Review Description: I've ordered 2 polo t-shirts. The delivery was delayed and canceled. Then Soulmia sent me again these polos for gratis. It was a nice surprise for me. As about these polo t-shirts they are middle quality and it's hot for summer.
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Reviewer Name: Igor -Z-
Review Submission Date: 2021-11-23
Review Title: I've ordered 2 polo t-shirts
Customer Support
Pricing
Returns/Refunds
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Quality
Review Description: I've ordered 2 polo t-shirts. The delivery was delayed and canceled. Then Soulmia sent me again these polos for gratis. It was a nice surprise for me. As about these polo t-shirts they are middle quality and it's hot for summer.
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Reviewer Name: Elysse
Review Submission Date: 2021-10-29
Review Title: Fast response!
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Review Description: As soon as I emailed them asking about an update on my order they responded in no time! I received an update and a link. Amazing customer service!
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Reviewer Name: Elysse
Review Submission Date: 2021-10-29
Review Title: Fast response!
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Review Description: As soon as I emailed them asking about an update on my order they responded in no time! I received an update and a link. Amazing customer service!
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Reviewer Name: Jen Gillespie
Review Submission Date: 2021-10-27
Review Title: Skeptical no more!!
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Review Description: At first I was skeptical about buying a dress for my friend’s wedding (I’m the matron of honor) online. Soulmia calmed my fears! Not only did I find the perfect dress, it arrived quickly, perfectly packaged, and fits like a dream!! I can’t wait to wear my dress at the wedding next week!
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Reviewer Name: Jen Gillespie
Review Submission Date: 2021-10-27
Review Title: Skeptical no more!!
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: At first I was skeptical about buying a dress for my friend’s wedding (I’m the matron of honor) online. Soulmia calmed my fears! Not only did I find the perfect dress, it arrived quickly, perfectly packaged, and fits like a dream!! I can’t wait to wear my dress at the wedding next week!
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Reviewer Name: Disspointed customer
Review Submission Date: 2021-10-24
Review Title: very disappointed at the material
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Review Description: very disappointed at the material. looks very cheap. not worth the money. will never buy from here again. one of the shirt seemed like, some one took a scissor and just cut it from the bottom and send it. does not look like the pictures at all.