Spectrumcollections User Reviews

Introduction

Spectrum Collections is a UK-based beauty brand that offers high-quality makeup brushes and accessories. Founded in 2014 by two sisters, the brand has quickly gained a worldwide reputation for its unique and colorful designs, sustainable and cruelty-free products, and exceptional customer service. The website, spectrumcollections.com, offers a wide range of products for makeup enthusiasts, professionals, and beginners alike.

Pros and Cons

Pros:

• Unique and colorful designs
• Cruelty-free and sustainable products
• Wide range of products for all skill levels
• Reliable customer service

Cons:

• Higher price point compared to other brands
• Shipping costs may be expensive for some international orders

User Experience

The website is easy to navigate, with clear categories and product descriptions. The search function is also efficient, making it easy to find specific products. The checkout process is streamlined and secure, with multiple payment options available. Customers can create an account to save their preferences and purchase history.

Pricing and Value for Money

The products on spectrumcollections.com are priced higher than some other makeup brush brands, with individual brushes starting at £6.99 and sets ranging from £39.99 to £229.99. However, customers are paying for the unique designs, sustainable materials, and exceptional customer service. The high quality of the products makes them a worthy investment for makeup enthusiasts and professionals.

Alternatives

Some alternative makeup brush brands to Spectrum Collections include:

• Morphe
• Real Techniques
• Zoeva
• Sigma Beauty
• ColourPop

Customer Service

Spectrum Collections prides itself on its customer service, with a dedicated email support team and a detailed FAQ section on the website. Customers can also track their orders and request returns or exchanges through their account.

Product Quality and Selection

The quality of Spectrum Collections' products is exceptional, with soft bristles and sturdy handles that endure multiple uses and washings. The selection of products is vast, with individual brushes, sets, and accessories for all makeup needs. The brand also offers limited edition collections and collaborations with influencers and other brands.

Website Usability

The website is clean, organized, and visually appealing, with clear product descriptions and images. The checkout process is straightforward and secure, with options for guest checkout or account creation. The website also features a blog with makeup tips, tutorials, and brand updates.

Returns and Exchanges

Customers can request returns or exchanges for any reason within 28 days of the purchase. The products must be unused and in their original packaging. Spectrum Collections covers the cost of return shipping for UK customers but not for international customers.

Promotions and Discounts

Spectrum Collections offers occasional promotions and discounts for its products, usually during holiday seasons or sales events. Customers can also sign up for the newsletter to receive exclusive offers and updates.

Reputation

Spectrum Collections has a positive reputation in the beauty industry, with rave reviews from customers and influencers alike. The brand has also won awards for its ethical and sustainable practices and charitable donations.

Payment Options

Customers can pay for their orders using major credit cards or PayPal. The website also offers Klarna for flexible payment options.

Loyalty Programs

Spectrum Collections does not have a specific loyalty program, but customers can earn rewards for referring friends or writing product reviews. The brand also offers free gifts with certain purchases or order values.

Customer Reviews

Customers rave about the quality and design of Spectrum Collections' products, as well as the exceptional customer service. Some may find the price point too high, but most customers feel that the investment is worth the value.

Community Involvement

Spectrum Collections is involved in various charitable causes and organizations, such as Women's Aid and the Rainbow Trust. The brand also collaborates with influencers and artists to support creative and empowering initiatives.

Shipping and Costs

Spectrum Collections ships worldwide, with shipping costs varying depending on the location and order value. UK orders typically arrive within 3-5 business days, while international orders may take up to 14 business days. Customers can track their orders and receive updates through their account or email.