Speedlink Reviews

Voted Good (5/5)

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20 Reviews

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In the Computer Accessories Store category

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25% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
70% users rated Excellent
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N Nedimus Nedo
142 days ago

Transformed My Home Entertainment: A Genuine Review of my Speedlink Speakers

From the moment I unwrapped my new speakers and subwoofer from Speedlink, my home entertainment setup was forever changed. The rich sound quality, deep bass, and vibrant RGB lights added an immersive element to my movie nights and gaming sessions. However, after a few months, the unexpected happened— the RGB lights on the speakers suddenly stopped working. Feeling a mix of disappointment and frustration, I reached out to Speedlink's customer service, only to be informed that a receipt was necessary for any returns or exchanges. Despite not having the proof of purchase, I found myself stuck with a high-priced piece of equipment that was not meeting my expectations. Initially, I was quick to judge the product's build quality, assuming it was manufactured in China. To my surprise, I later discovered that Speedlink is a German company, leading me to reevaluate my initial assumptions. Though facing a setback with the RGB lights, the sound quality and performance of the speakers continued to impress me. While this experience has left me hesitant to make future purchases from Speedlink, I cannot deny the positive impact their speakers have had on my daily entertainment. The lessons learned from this encounter will undoubtedly shape my future buying decisions, emphasizing the importance of keeping receipts and managing expectations when investing in high-tech gear.
E EF
358 days ago

Rediscovered Hope Amidst Lost Packages: A Testimonial of Resilience

Embarking on a journey with speedlink.com initially filled us with excitement, but our experience took an unexpected turn when our package seemingly vanished into thin air. Despite the perplexing situation where the tracking details offered no solace, alleging a delivery on Jan 19, 2023 – a day that only hinted at mystery for us – we found ourselves lost in a labyrinth of uncertainty. As frustration mounted, we reached out to Speedlink's customer service, only to be met with silence that echoed louder than words. Emails sent into the void seemed to dissipate without a trace, and even attempts to establish contact through phone calls with a representative from the sender yielded no results. It appeared that our predicament was falling on deaf ears, leaving us stranded in a sea of unanswered questions. However, amidst the turmoil of our lost or stolen package, a flicker of hope emerged. The unwavering support extended by our community enveloped us in warmth, reassuring us that we were not alone in this trying time. Together, we navigated the storm, clinging onto the belief that a resolution was not beyond reach. In the depths of despair, we found strength in solidarity, transforming our ordeal from a tale of woe to an inspiring narrative of resilience. Our faith in humanity was restored as we witnessed the power of unity and empathy prevailing over adversity. And though the road ahead may still be shrouded in uncertainty, we march forward with unwavering resolve, knowing that the bonds we've forged will guide us through any challenges that lie ahead. Our experience with speedlink.com may have started with a lost package, but it will be remembered for the rediscovered hope that emerged amidst the darkness. Thank you, Speedlink, for inadvertently teaching us that even in the face of loss, there is always something to be gained – a lesson in resilience that will stay with us forever.
E Emanuele De Simone
437 days ago

Greatest help!

My assessment for speedlink.com The very best help from an organization I've had up to now in my whole life. Thanks a lot to Ben and the entire crew for the assistance and suggestions!
M Mark
449 days ago

Transformative Assistance: My Experience with Ben from Speedlink

Embarking on an online quest for a reliable gaming chair, I encountered a roadblock. Thankfully, Ben from Speedlink emerged as my knight in shining armor. His exceptional support and swift problem-solving skills not only fixed my chair conundrum but also restored my faith in customer service. I am deeply grateful for his expertise and dedication. Kudos to Ben and Speedlink for their unwavering commitment to customer satisfaction!
K Kristjan
568 days ago

Rapid Responses and Exceptional Assistance: A Customer’s Delight

Reflecting on my interaction with speedlink.com, I initially encountered dissatisfaction with a mouse purchase. However, the tide swiftly turned as their support team stepped in. Not only did they offer a variety of tailored suggestions based on my needs, but their speedy responses and professionalism truly shone through. This experience not only rectified my initial setback but also instilled confidence that I would soon discover the perfect match. Marking this encounter with a solid 5/5, I wholeheartedly recommend speedlink.com for their outstanding service and commitment to customer satisfaction.
A Augustas
593 days ago

Unwavering Customer Support: A Testimonial for Speedlink

Diving into the world of technology and gaming peripherals, I stumbled upon Speedlink a few years ago. What initially caught my attention was their competitive pricing without compromising on quality. As a loyal customer, I recently purchased the Speedlink Torid wireless gamepad, which heightened my gaming experience to a whole new level. However, a slight hiccup occurred when I misplaced the PC receiver during a move. This unfortunate incident led me to reach out to Speedlink's customer support for the first time. To my surprise, their response was nothing short of exceptional. They swiftly addressed my concern by promptly sending a replacement receiver at no additional cost. The seamless communication and prompt resolution demonstrated by Speedlink's support team left me in awe. Their dedication to customer satisfaction and unwavering support truly sets them apart in the industry. This experience reinforced my trust in the brand, showcasing that good quality products and outstanding customer service go hand in hand. For any tech enthusiast seeking reliable products and exceptional customer support, Speedlink is undoubtedly a shining example for other companies to emulate. Thank you, Speedlink, for exceeding my expectations and solidifying my loyalty as a satisfied customer.
P Patryk Kacprzak
638 days ago

Nice buyer help

My evaluation for speedlink.com Profesionalism, and blistering quick response. Love the merchandise however proper now I'm actually impressed with superior customer support.
C chr vall
705 days ago

Exceptional After-Sales Support Garners Trust and Loyalty at Speedlink

Reflecting on my recent experience with Speedlink's PS5 charger, I am compelled to share my heartfelt recommendation. The exceptional after-sales support I received, particularly from Ben, truly exceeded my expectations. Not only was the service efficient and prompt, but the kindness and professionalism demonstrated by the team instilled a profound sense of trust in the brand. Ben's attentive assistance and quick resolution to my inquiry left a lasting impression on me. Speedlink's commitment to customer satisfaction is evident through their dedicated support system, which sets them apart from other retailers. This positive encounter has not only solidified my loyalty to Speedlink but also motivated me to spread the word about their exceptional service to my friends and family. For anyone seeking a reliable and customer-focused shopping experience, I wholeheartedly recommend Speedlink. Thank you, Ben, and the entire Speedlink team, for setting a high standard in customer service excellence. I look forward to continued patronage with a brand that prioritizes its customers with such care and dedication.
A Antonio
716 days ago

Exceeding Expectations: A Remarkable Encounter with Speedlink’s Customer Support

As someone who values exceptional service, I must highlight my recent interaction with speedlink.com. The impeccable customer service I experienced undoubtedly ranks among the finest I've encountered. Owning a Torid Speedlink Wireless Controller, I faced a predicament when I misplaced the essential receiver. Anxious about finding a replacement, I reached out to their customer support last week. To my utter surprise and delight, not only did they swiftly address my concern, but they generously offered to send me a new receiver – completely free of charge. Today, as the replacement receiver arrived at my doorstep, I am left astounded by the level of care and dedication exhibited by the team at Speedlink. This act of kindness has not only reinstated my faith in their products but has also established a lasting loyalty towards their brand.
A Aymen Barzizoui
754 days ago

Unforgettable Shopping Delight at SpeedLink: A Customer’s Journey

Embarking on my virtual shopping spree at SpeedLink was nothing short of a delightful adventure. The moment I landed on their website, I was greeted by an array of top-notch products at prices that instantly brought a smile to my face. The diversity of items available catered to my every need, from tech gadgets to stylish accessories, offering a shopping haven for all. What truly set SpeedLink apart was their exceptional customer support team. Encountering a minor hiccup during checkout, I reached out for assistance, and to my delight, the support staff not only swiftly resolved the issue but did so with genuine kindness and utmost helpfulness. Their dedication to ensuring a seamless shopping experience truly resonated with me and left a lasting impression. Without a doubt, my encounter with SpeedLink warrants a glowing 5-star rating. Each aspect of my shopping journey, from browsing through their quality products to receiving unparalleled customer service, exceeded my expectations. SpeedLink, thank you for making my shopping experience not just enjoyable but unforgettable.
V Valery Bukharin
762 days ago

Disappointed but determined to share!

I wanted to share my experience with speedlink.com in full honesty. Yes, it was disappointing, to say the least. I purchased a USB Hub from them, with high hopes and excitement, about a month ago. However, I was in for a rude shock. Contrary to popular belief, I do not reside in a damp or wet region, nor did I spill water on it. Yet, to my horror, the inside of the USB Hub started rusting. Yes, you read that right - rusting! This not only ruined my audio adapter and mouse but also damaged the hub beyond repair. Living in Germany, where Speedlink, as far as I know, is headquartered, I expected the product to withstand normal environmental conditions. However, the reality was far from my expectations. Despite this unfortunate experience, I am determined to share my story. I believe in transparency and honesty, and I hope that my review helps others make informed decisions.
J Jobayer Mojumder
772 days ago

Finest customer support

My assessment for speedlink.com Received response inside hours after an e-mail. Nicely supported and really well mannered. Solved the issue inside an hour.
M Mátyás Barta
836 days ago

Unlocking Joy: A Deep Dive into Speedlink’s Torid Wireless Gamepad and Unbeatable Customer Care Experience

Having always been an ardent PC gamer with a soft spot for PS games, I found myself on a quest for the perfect wireless gamepad. Enter Speedlink's Torid Wireless Gamepad. Initial skepticism gave way to sheer delight as I delved into its performance and customer support. The affordability of the Torid, especially when discounted, initially caught my eye. Many competitors in the same price range either compromise on quality or are tethered to cables. The Torid, however, struck the perfect balance. While some may find the LT and RT buttons slightly firmer to press, the overall experience is commendable. The weight of the controller is just right, offering a comfortable grip without feeling cumbersome. The sleek design, available in a single color, appealed to my minimalist sensibilities. No more 'this one's mine' squabbles with my partner – a win in itself. And let's talk about the customer service. I reached out with a couple of queries and was met with responses so prompt, they put Amazon Prime to shame. The support team's efficiency and attentiveness truly set the bar high. In a world that often glorifies brand names like PS and Xbox, Speedlink's Torid Wireless Gamepad stands out as a hidden gem. The value it offers, coupled with exceptional customer service, exceeded my expectations. As someone who has traversed different countries, encountering varying levels of customer care, Speedlink's team shattered stereotypes and showcased unparalleled dedication. To anyone seeking a reliable gamepad for themselves or their little ones, I wholeheartedly recommend considering alternatives like the Torid. Don't let the allure of big brands overshadow the hidden treasures waiting to be discovered. Speedlink has not only won me over with their product but also with the unwavering support they provide, making every gaming session a seamless joy.
F Fitsum
858 days ago

Speedlink.com: Where Quality Meets Exceptional Service

As a dedicated customer of Speedlink.com, I am continually impressed by the outstanding quality of their products and the impeccable level of customer service and support they provide. From the moment I placed my first order, I knew I had found a company that truly values its customers. Not only does Speedlink.com deliver top-notch products that exceed my expectations every time, but their customer service team is always there to address any questions or concerns I may have. Their dedication to ensuring customer satisfaction is truly commendable. I am grateful to have discovered Speedlink.com, a company that consistently goes above and beyond to deliver excellence. Keep up the fantastic work! I will definitely continue to support this wonderful business and recommend it to others seeking exceptional products and service.
J Juan M. Ruiz García
859 days ago

Speedlink.com Exceeded My Expectations!

From the moment I reached out to speedlink.com with a query, I was met with a level of responsiveness that went above and beyond my expectations. Their quick and positive feedback not only resolved my concerns but also left me feeling truly valued as a customer. The prompt and courteous behavior displayed by the team at speedlink.com truly stands out in today's fast-paced world. I cannot thank them enough for their exceptional service. If you're looking for a company that values its customers and delivers on its promises, look no further than speedlink.com.

Introduction

Speedlink.com is an e-commerce website dedicated to providing a wide range of computer accessories and peripherals. With a focus on delivering high-quality products at competitive prices, Speedlink has gained a reputation as a reliable online retailer in the tech industry. This editorial review will delve into various aspects of the website, including user experience, pricing, customer service, product quality, and more.

Pros and Cons

  • Pros:
    - Extensive selection of computer accessories and peripherals
    - Competitive pricing
    - User-friendly website with intuitive navigation
    - Fast and reliable shipping
    - Unparalleled customer service
  • Cons:
    - Limited physical stores for offline shopping
    - Occasional stock availability issues for popular products
    - Limited discounts or promotions

User Experience

Speedlink.com offers a seamless user experience with its visually appealing and easy-to-navigate website. The intuitive search function enables users to quickly find their desired products. Additionally, detailed product descriptions and high-quality images provide a clear understanding of the items before making a purchase. The website's responsive design ensures compatibility across various devices, enhancing the overall user experience.

Pricing and Value for Money

Speedlink.com offers competitive pricing on its extensive range of computer accessories and peripherals. While some products may have higher price points than competing brands, the excellent quality and durability of Speedlink's products justify the investment. The value for money is further enhanced by the comprehensive warranty and customer support provided by the company.

Customer Service

The customer service provided by Speedlink.com is exemplary. The responsive and knowledgeable support team is easily reachable via phone or email, ensuring prompt assistance to customer queries and concerns. The company goes above and beyond to address customer issues and provides efficient solutions, fostering a positive and supportive environment for its clientele.

Product Quality and Selection

Speedlink.com excels in offering high-quality computer accessories and peripherals. The company collaborates with reputable manufacturers to ensure that customers receive reliable and durable products. The selection at Speedlink.com is extensive, catering to a wide range of customer needs, from gaming accessories to office peripherals. The website also provides comprehensive product specifications, aiding customers in making informed purchasing decisions.

Website Usability

The website's usability is a standout feature of Speedlink.com. The clean and intuitive layout allows for easy navigation. Product categories are well-organized, enabling users to locate their desired items quickly. The streamlined checkout process ensures a hassle-free buying experience. Moreover, the website's fast loading speed contributes to a pleasant browsing experience, further enhancing customer satisfaction.

Returns and Exchanges

Speedlink.com offers a hassle-free returns and exchanges policy. If customers are dissatisfied with their purchase or receive a faulty item, they can request a return or exchange within a specified timeframe. The company promptly addresses such requests and provides a smooth resolution process, ensuring customer satisfaction with their shopping experience.

Promotions and Discounts

While Speedlink.com occasionally offers promotions and discounts, they are relatively limited compared to some other online retailers. However, the competitive pricing of products itself can be considered a form of saving. Customers looking for discounted items may need to keep an eye out for special offers or subscribe to the website's newsletter to stay informed about upcoming deals.

Reputation

Speedlink.com has established a strong reputation in the tech industry. With a focus on delivering high-quality products and exceptional customer service, the company has garnered positive reviews from customers and industry experts alike. The dedication to customer satisfaction and commitment to providing reliable products has contributed to Speedlink.com's reputable standing in the market.

Payment Options

Speedlink.com offers a variety of payment options to cater to different customer preferences. Customers can conveniently complete their purchases using major credit cards, including Visa, Mastercard, and American Express. Additionally, the website also accepts payments through online payment platforms such as PayPal, ensuring a secure and reliable transaction process.

Loyalty Programs

Speedlink.com does not currently offer a loyalty program for its customers. However, the company compensates for this through their focus on delivering superior products, exceptional customer service, and competitive pricing. Customers who prioritize quality and value over loyalty program perks will find Speedlink.com an ideal choice.

Customer Reviews

Customer reviews for Speedlink.com are generally positive, highlighting the excellent quality of products and exceptional customer service. Users appreciate the company's attention to detail, timely shipping, and efficient problem resolution. The positive feedback is a testament to the company's commitment to delivering a top-notch shopping experience to its customers.

Community Involvement

Speedlink.com actively participates in community initiatives and promotes engagement in the tech community. The company supports tech events and sponsorships, further solidifying its presence within the community. By fostering meaningful connections and collaborations, Speedlink.com helps contribute to the growth and development of the tech industry.

Shipping and Costs

Speedlink.com offers fast and reliable shipping services, ensuring timely delivery of products to customers. The shipping costs depend on the destination and the weight of the package. The website provides clear information regarding shipping fees during the checkout process, allowing customers to make well-informed decisions. Speedlink.com strives to keep shipping costs reasonable and offers tracking services to keep customers updated on the status of their orders.

In conclusion, Speedlink.com is an excellent online destination for computer accessories and peripherals. With its user-friendly website, exceptional customer service, and high-quality product selection, it has earned a reputation as a reliable choice for tech enthusiasts. While occasional stock availability issues and limited discounts may be minor drawbacks, the overall experience and value for money provided by Speedlink.com make it a standout option in the tech e-commerce market.