Users Voice for Spencersonline

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Spencersonline Overall rating
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Review article published on: 25 Sep 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 2.2 5 5
Jan 2023 5 1 3.4 5 2.6 4.2
Feb 2023 5 5 5 1.3 5 5
Mar 2023 5 5 5 1.2 5 5
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Detailed Spencersonline Review by


Spencer's is an online retailer that offers unique and edgy products for customers who are looking for something different. The site offers a wide range of products, including clothing, accessories, home décor, and novelty items. They pride themselves on being a one-stop-shop for all things cool and out-of-the-box.

Pros and Cons

Pros: - A wide range of products offered for various interests and styles - High-quality products at affordable prices - Regular promotions and discounts available - User-friendly and easy to navigate website - Excellent customer service Cons: - Limited international delivery options - No phone support available for customer service

User Experience

Spencer's website offers a highly interactive user experience that is both engaging and satisfying. The interface is well-designed and easy to navigate, making it easy for customers to find what they are looking for quickly. The site also offers multiple payment options to ensure the convenience of the customers.

Pricing and Value for Money

Spencer's offers high-quality products at very competitive prices. The website offers regular promotions and discounts, allowing customers to save money while getting the best products possible. Their products are worth the price, offering the highest value for money.


While Spencer's offers a broad range of products, there are several other similar online retailers to consider when looking for similar goods, including Hot Topic, ThinkGeek, and Blackcraft Cult. Each of these sites offers its own unique products and promotions, and customers should research and compare before making a purchase.

Customer Service

Spencer's offers excellent customer service, with a dedicated team available to help with any questions or concerns. The team is highly responsive and helpful, answering emails and chat messages within a timely manner. The only downside is that phone support is not provided.

Product Quality and Selection

Spencer's product quality is exceptional, with each item being of high quality materials and attention to detail. They provide an extensive selection of items that cater to a variety of interests, from video games and movies to music and pop culture. The website also offers a sizable selection of home decor items that are incredibly unique.

Website Usability

Spencer's website is easy to use, with an intuitive interface that makes it simple to find what you're looking for. It offers all the necessary features, such as a search bar, account creation, and wish listings. Navigation is intuitive and quick, resulting in an enjoyable user experience.

Returns and Exchanges

Spencer's offers a returns and exchange policy on all their products. Customers have seven days from receipt of their item to return it. The process is straightforward, and the customer service team is always there to assist in case of any questions or concerns.

Promotions and Discounts

Spencer's provides regular promotions and discounts, which means that customers can save money on their purchases. The website provides special discounts to members of its e-mail marketing list and customer Loyalty Programs. They also offer various seasonal discounts and promo-codes to entice and thank their customers.


Spencer's online reputation is overwhelmingly positive, with a great trust score and many satisfied customers. They have established themselves as one of the top retailers for unique and cool products across the globe.

Payment Options

Spencer's provides many payment options, including all major credit cards, Paypal, Google Pay, and Gift Cards. Customers have a wide range of options while making their purchases, allowing them to choose the payment method that best suits their preferences.

Loyalty Programs

Spencer's offers loyalty programs for customers to enjoy exclusive access to promotions, discounts, and new product releases. These programs are free to join and offer various rewards such as free items, exclusive discounts, and early access to promotions.

Customer Reviews

The customer reviews of Spencer's are generally quite positive, with many praising the quality of products, easy shopping experience, and excellent customer service. They also have received positive feedback regarding their fast shipping and returns process.

Community Involvement

Spencer's is actively involved in the community through their charitable contributions, which include regular donations to various organizations supporting animal shelters, local charities, and environmental conservation.

Shipping and Costs

Spencer's offers free standard shipping for purchases over $20 in the United States. Delivery times take between 5-10 business days. Customers can also select faster shipping options, including 2-day and express shipping. Shipping costs will vary based on the order size and destination. Despite the international shipping options being limited, the shipping cost and services for the rest of their coverage are outstanding.


Overall, Spencer's online provides a fantastic experience for all customers looking for unique and edgy products. They offer an extensive selection of products, competitive pricing, easy payment methods, and outstanding customer service. Their website design is user-friendly and easily navigable, and the Loyalty Programs and promotions are all impressive. If you're looking for something out of the box and are searching for an online retailer that provides high-quality items and value for money, Spencer's should be on the top of your list.