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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 22 Jul 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1 1 3.1 4.8 2
Feb 2023 5 5 1 5 5 1
Mar 2023 5 5 5 5 5 5
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Detailed Spicewallabrand Review by


Spice Walla is a renowned Indian spice brand that sells high-quality spices and herbs online through its website, The company operates from Brooklyn, New York, and stocks a wide variety of fresh, aromatic spices that are sourced directly from India. The website features a user-friendly interface and an extensive range of products with detailed descriptions and images.

Pros and Cons

The benefits of shopping on include access to a vast selection of spices and herbs, user reviews, and a straightforward checkout process. The website's downsides, however, are the relatively high prices and the limited range of international shipping destinations.

User Experience

Spice Walla's website offers a seamless shopping experience that is easy to navigate. Its clean design and simple layout make finding products and placing orders quick and effortless. Users can browse by category or use the search bar to find specific products. The product pages are informative, providing detailed information on ingredients, usage, and spice pairings. User reviews are available for several products, enhancing the user experience by providing social proof.

Pricing and Value for Money

Spice Walla's prices are on the higher side compared to other Indian spice retailers. However, the high-quality and unparalleled flavor of its products justify the prices. Customers who purchase in bulk can enjoy discounted prices, which makes Spice Walla a feasible option for high-volume cooking.


Customers seeking an alternative to Spice Walla can consider other online spice retailers like The Spice House and Penzeys Spices. The Spice House stocks a large selection of spice blends, and Penzeys Spices offers organic options. Both websites offer similar user experiences and high-quality products.

Customer Service

Spice Walla provides excellent customer service, as evidenced by its prompt and reliable responses to customer inquiries. Customers can contact the company through its website's 'Contact Us' page or email. The company also offers a comprehensive FAQ section, providing solutions to most customer issues.

Product Quality and Selection

Spice Walla's products are of excellent quality, and the company sources them directly from reputable Indian growers. Its selection contains over 200 spice and herb varieties, including spice blends, salts, and chutneys. The brand also provides hard-to-find ingredients like asofoetida and black salt.

Website Usability

Spice Walla's website has an intuitive layout that is easy to navigate. The website's search function works accurately, and products are listed under relevant categories. Check-out is a quick process, and customers can track their orders through the website. The website design follows modern trends, making it easy on the eyes and aesthetically pleasing.

Returns and Exchanges

Spice Walla has a 30-day return and exchange policy for all orders. However, customers must bear the cost of return shipping, and products must be in their original packaging for returns to be accepted.

Promotions and Discounts

Spice Walla offers seasonal promotions, discounts, and sales periodically. Customers should subscribe to the company's newsletter or follow its social media channels to stay informed of any ongoing promotions.


Spice Walla has a good reputation in the spice industry, thanks to its high-quality products and reliable customer service. The company has won several accolades, including being labeled the 'Best Spice Company' by Bon Appetit magazine.

Payment Options

Spice Walla accepts payments via credit or debit cards, PayPal, Apple Pay, and Google Pay.

Loyalty Programs

Spice Walla does not currently offer any loyalty programs on its website.

Customer Reviews

Customer reviews for Spice Walla are mainly positive, with most users praising the brand's freshness and quality. The reviews also highlight the brand's customer service and reliable shipping.

Community Involvement

Spice Walla supports several community initiatives, such as donating to charitable causes like the Food Bank for New York City. The company also participates in food festivals across the US, showcasing its spices to a wider audience.

Shipping and Costs

Spice Walla ships to most US states and several international destinations, including Canada and the UK. Shipping costs vary depending on the location and weight of the order. Shipping within the US is free for orders above $50. International shipping rates are on the higher side. Orders within the US are shipped via USPS Priority Mail or UPS Ground, and international orders are shipped through DHL or FedEx.

Conclusion provides a seamless shopping experience for high-quality Indian spices and herbs. Its wide product range, informative descriptions, and user-friendly layout make it an excellent option for both amateur cooks and professional chefs. Its high prices may be a turnoff for some customers, but the unmatched flavor and aroma of its products make it worth the investment. Despite a few minor drawbacks, Spice Walla's excellent reputation and customer satisfaction make it a trusted and reliable brand in the spice industry.

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