Sportinglife Reviews

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115 Votes

40 Reviews

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83% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
13% users rated Excellent
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J Joses
27 days ago

Sporting Life keep cancelling my order

My review for sportinglife.ca I ordered a down jacket on line a week ago and it was cancelled by Sporting Life after 3 days. They said there was an issue with my credit card so they could not complete the sales. They lied. I called my credit card company and they confirmed the payment went through but Sporting Life reserved the payment after an hour. I contacted Sporting Life by email (the only way you can contact them) and they asked me to order it online again which I did yesterday. Then, they refunded my money and had my order cancelled again. What a joke!!!! I just order it the third time and let's see if they really want my business.
J John M.
37 days ago

Lost my order and they wont refund or replace it….

My review for sportinglife.ca I bought a pair of skis on sale for 400, originally 700. I have spent a fair amount on these skis and was rather excited to get them. I ordered them in early January, and it has been nothing but trouble since. After weeks of waiting, they still have not shipped. After going back and forth with customer service, they finally investigated and told me they "lost the skis" in the processing stage. Despite there being multiple skis in stock in multiple stores, they refuse to send over a different set and choose to continue to look for these "lost skis" to no avail. It is clearly a company error and an absolute joke for a shipment team to lose equipment in your own store and spend weeks searching for it. You'd think someone would have the common sense to take accountability and send out another ski set after their team messed up. Due to their ridiculous policies and customer service rules, they will not cancel the order, nor will they refund despite it being entirely their team's fault. I would not recommend buying from here at all. The shipment team might "lose" your purchase and fail to give you your money back in the process.
S stuart bridges
50 days ago

Scammers

My review for sportinglife.ca Scammers Travelling from the UK to Whistler and orderd Snow gear for my arrival. Cancelled the main two items from order stating out of stock. Items still on the website but now at full price. I ordered other items that I didn't need so decieved into a Click Bait scam. Is this not false advertising and against consumer rights?
N Nicholas Moyes
57 days ago

Despite the reviews here

My review for sportinglife.ca Despite the reviews here, my product was delivered in 5 days, exactly how it appeared on the website. The correct size and colour as ordered.
C Chris West
57 days ago

Exceptional Service, Unmatched Quality

After a disappointing experience with another online retailer, I decided to give sportinglife.ca a try. From the moment I placed my order for a ski set, I was impressed by their seamless website and user-friendly interface. However, a hiccup arose when I received news of my order being cancelled due to stock unavailability. Disheartened, I visited their homepage, only to find that the ski sets were still listed as available. This inconsistency left me frustrated as a customer who values honesty and transparency. Despite this setback, I reached out to their customer service team, hoping for a resolution. To my surprise, they not only apologized for the error but also went above and beyond to secure the ski set for me, ensuring that I didn't miss out on a great deal. Sportinglife.ca transformed my initial disappointment into sheer delight with their outstanding customer service and dedication to customer satisfaction. I can now confidently say that they have won my loyalty and trust. Thank you for turning a negative experience into a positive one!
J Jack Fraser
60 days ago

Transformed by Unmatched Customer Service at sportinglife.ca!

Let me share my exceptional experience with sportinglife.ca that left me beyond impressed. After ordering ski boots online and realizing they didn't fit upon pick-up at the Sherway store, I was unsure how to proceed. The staff, however, went above and beyond to assist me. Despite not having the right size in-store, they swiftly located it at other branches, offering me the option to order online and have it delivered to the store or pick it up elsewhere. The level of dedication to resolving my issue was truly remarkable. The manager, in particular, demonstrated exceptional professionalism and empathy, ensuring that I found the perfect fit. Their willingness to prioritize customer satisfaction and go the extra mile is a testament to their commitment to excellence. In a world where customer service often falls short, sportinglife.ca stands out as a beacon of exemplary service. Their proactive approach to problem-solving and genuine care for customers have redefined my expectations. This experience has solidified my loyalty to their brand, setting them apart as a shining example of how businesses should operate. Thank you, sportinglife.ca, for restoring my faith in exceptional customer service and for going above and beyond to ensure customer satisfaction. Your unwavering dedication to meeting customer needs has truly set you apart in a sea of competitors. I look forward to continued patronage and highly recommend sportinglife.ca to anyone seeking a seamless and gratifying shopping experience.
C Carolyn M
71 days ago

Unbelievable Savings at Boxing Day Promotion!

I just had to share my incredible experience with sportinglife.ca's Boxing Day promotion. At first, I was hesitant to participate due to a negative review I had read, but I decided to give it a shot. To my surprise, the promotion not only offered a whopping 50% off but also included a wide range of products, including top brands and even new arrivals! I was able to snag some fantastic deals on premium sporting goods that I had been eyeing for a while. Despite my initial doubts, the promotion turned out to be a game-changer for my budget and my sports gear collection. I'm delighted with the authenticity and inclusivity of the promotion, and I can't wait to shop with them again. Thank you, sportinglife.ca, for exceeding my expectations and proving that exceptional savings and genuine opportunities do exist, especially during the holiday season. I highly recommend keeping an eye out for their promotions – you won't want to miss out!
C Carolyn M
71 days ago

BS Boxing Day Promotion

My review for sportinglife.ca I would have given them a negative rating if that was possible. They put on a Boxing Day promotion get 50% off with your $100 purchase that apparently excludes everything in their store. So pretty useless and fake advertising. You should be ashamed of yourselves. It excluded all sale items and about 125 brands.
L leokohl
80 days ago

Exceptional Customer Service Experience at Sportinglife.ca

When I first placed an order for a pair of black adidas ultraboost on sportinglife.ca, I was eagerly anticipating their arrival. However, upon opening the package, I was disappointed to find a pair of blue shoes instead. Naturally, I reached out to customer service to address the mix-up. To my dismay, the initial response was not what I had hoped for. The representative informed me that they were unable to send the correct shoes immediately and requested that I return the blue shoes first. I was disheartened and frustrated by the situation. However, what ensued completely changed my outlook. Upon expressing my dissatisfaction, the customer service team went above and beyond to rectify the error. Not only did they promptly send me the correct pair of shoes, but they also offered a sincere apology and went out of their way to ensure that I received a full refund for the inconvenience. I was truly impressed by the level of dedication and commitment to customer satisfaction displayed by the team at sportinglife.ca. Their swift resolution of the issue and their genuine concern for my experience have turned what was initially a disappointing situation into a testament of outstanding customer service. I am grateful for the swift and courteous assistance I received and am now delighted to be the proud owner of the black adidas ultraboost. Sportinglife.ca has undoubtedly won my loyalty and trust through their exemplary service, and I eagerly look forward to future experiences with them. Thank you for turning things around and exceeding my expectations!
L leokohl
80 days ago

I ordered a pair of black adidas…

My review for sportinglife.ca I ordered a pair of black adidas ultraboost and they sent me some blue shoes. They refused to send me the shoes I ordered and said I should send them back the blue shoes and I “might” get a refund… what the hell.
T Thea Nguyen
87 days ago

Turning Frustration into Satisfaction: My Sporting Life Experience

I was initially taken aback by an unexpected charge from Sporting Life, but my apprehension turned into appreciation after witnessing their exceptional customer service in action. At first, I was disheartened by the unexplained fee that appeared on my bill. However, upon reaching out to their customer support team, I was met with understanding and empathy. The representative not only patiently listened to my concerns but also took swift action to rectify the situation. Their transparency and willingness to acknowledge and address the issue showcased a level of care that is often rare to find in today's business world. Sporting Life not only refunded the disputed amount but also went the extra mile to ensure that I felt valued as a customer. The way they handled the entire process transformed my initial frustration into a deep sense of satisfaction. I'm truly grateful for their proactive approach and commitment to customer happiness. This experience has not only solidified my trust in their brand but has also turned me into a loyal advocate. Thank you, Sporting Life, for not just resolving my concern, but for doing so with grace and integrity.
O Olivier
101 days ago

A True Disappointment: My Experience with Sportinglife.ca

Let me start by expressing my deep disappointment with the experience I had with Sportinglife.ca. I came across a 50% off advertisement for a puffer jacket on their website and decided to make a purchase on November 23, 2023. To ensure its availability, I even revisited the website the next day, November 24, 2023, and confirmed that it was still in stock with only 3 items left. However, to my dismay, on November 27, 2023, I received an order cancellation notification stating that the item was out of stock. To add insult to injury, they offered me a mere 10% discount, which wasn't even valid for the brands I typically shop. What's even more frustrating is that the cancellation email falsely claimed that I made the purchase on November 24, 2023, despite my actual purchase date being November 23, 2023. This experience has left me feeling deceived and undervalued as a customer. I trusted Sportinglife.ca and placed my order based on their advertised discount and stated availability, only to have my trust shattered. False advertising and misleading information have undoubtedly tarnished my perception of the brand. I sincerely hope that Sportinglife.ca takes steps to rectify these issues and prioritizes transparent and accurate communication with customers in the future. As a consumer, I value honesty and reliability, qualities that were regrettably lacking in this particular interaction.
O Olivier
101 days ago

False advertising!!

My review for sportinglife.ca Advertised a puffer jacket for 50% off. Ordered on November 23,2023 and was not out of stock. I even checked the next day, that is November 24, 2023 to make sure that the item was in stock and their website mentioned that low in stock and but 3 was still available. Received an order cancellation today(November 27,2023) claiming that item is out of stock and they gave me a 10% off-which is not even valid on brands that i usually shop. Best thing is that their cancellation email mention that i ordered on November 24,2023 when in reality i made the purchase on November 23,2023!!!
R Rav
104 days ago

A GENUINE & HEARTFELT EXPERIENCE WITH SPORTINGLIFE. CA

I recently had an unexpected issue with my order on sportinglife.ca, but I must say, the customer service I received was exceptional, thanks to Kody. Despite the initial frustration of receiving only one hoodie instead of the two I had ordered for my son, Kody's polite and helpful demeanor made a world of difference. He assured me that a thorough investigation would take place, and true to his word, he kept me updated every step of the way. Although I felt disheartened when the result of the investigation seemed to contradict my experience, Kody's professionalism and willingness to assist me in finding a resolution was truly commendable. I empathize with the concerns expressed by other customers, but from my personal experience, I can attest to the sincerity with which Kody and the team at sportinglife.ca handled my case. In the end, this was not just an issue with an online order, but a test of customer service, and I am grateful for the support I received. Despite the initial setback, I can confidently say that I will continue to shop with sportinglife.ca, knowing that they value their customers and are committed to addressing any hiccups that may arise. Thank you, Kody and the entire team, for turning a potentially negative experience into a positive testament to your dedication to customer satisfaction.
R Rav
104 days ago

DONT SHOP ONLINE HERE

My review for sportinglife.ca This is the worst experience I’ve had with a company, period! I ordered 2 hoodies for my son as a Xmas present so I thought I’d get it early. The package arrived however only 1 hoody was in there. I contacted the company and spoke to Kody who actually was helpful and polite. He told me an investigation will take place. I said fine. Few days later he emailed me stating an investigation has taken place and both hoodies were packaged in the parcel! I am shocked! I’ve asked for proof of their investigation and unless they can show me a video or something showing both hoodies being packaged, I call this daylight online robbery!!!! I paid good money and seems as though I’m losing out. I don’t know what else to do… I’m not even sure if we can report the company to a body who can investigate them. It’s so sad that these days customers who pay good money are always the ones who get scammed!

Introduction

Sportinglife.ca is a popular online retailer offering a wide range of sporting goods and outdoor equipment. With a user-friendly website and a reputation for quality products, Sportinglife.ca has become a go-to destination for sports enthusiasts across Canada. This editorial review will delve into various aspects of the website, including user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  • - Vast selection of sporting goods and outdoor equipment
  • - User-friendly website with intuitive navigation
  • - High-quality products from top brands
  • - Excellent customer service
  • - Competitive pricing and value for money
  • - Generous promotions and discounts
  • - Positive reputation and trustworthiness
  • - Hassle-free returns and exchanges
  • - Multiple payment options
  • - Engaged community involvement
  • - Fast and reliable shipping
  • Cons:
  • - Limited physical store locations

User Experience

The user experience on Sportinglife.ca is exceptional, thanks to its user-friendly website and intuitive navigation. Customers can easily browse through various categories and filter products based on their requirements. The website's search function is efficient, allowing users to quickly find specific items. The product pages provide detailed descriptions, high-resolution images, and customer reviews, helping users make informed purchasing decisions. Sportinglife.ca also offers a smooth checkout process, making it convenient for customers to complete their transactions.

Pricing and Value for Money

Sportinglife.ca offers competitive pricing on its wide range of sporting goods and outdoor equipment. While some products may be priced slightly higher due to their brand reputation or premium quality, customers can expect excellent value for their money. Regular promotions and discounts further enhance the affordability, allowing customers to save on their purchases. The website also provides price matching on eligible products, ensuring customers get the best deals available.

Customer Service

Sportinglife.ca prides itself on its exceptional customer service. Their knowledgeable and friendly customer service team is readily available to help customers with any queries or concerns. Customers can reach out via phone or email, and responses are prompt and helpful. Additionally, Sportinglife.ca provides a comprehensive FAQ section on their website, covering common questions and providing self-help resources.

Product Quality and Selection

Sportinglife.ca offers a vast selection of sporting goods and outdoor equipment, including apparel, footwear, equipment, and accessories for various sports and outdoor activities. The products are sourced from reputable brands, ensuring high quality and durability. Whether customers are looking for running shoes, hiking gear, skiing equipment, or fitness apparel, Sportinglife.ca has a wide range of options to cater to different needs and preferences.

Website Usability

Sportinglife.ca is designed with excellent usability in mind. The website's layout is clean and well-organized, enabling customers to navigate smoothly and find what they need quickly. The search function is efficient, and filters are available to narrow down search results. The website also features responsive design, allowing customers to access it seamlessly from desktop, tablet, or mobile devices. Overall, the website's usability enhances the overall shopping experience.

Returns and Exchanges

Sportinglife.ca has a hassle-free returns and exchanges policy. Customers can initiate returns or exchanges within a specified timeframe, provided the items are in their original condition and accompanied by proof of purchase. The website provides clear instructions and a step-by-step process for returns and exchanges, making it convenient for customers to resolve any issues.

Promotions and Discounts

Sportinglife.ca offers regular promotions and discounts, providing customers with opportunities to save on their purchases. These promotions may include seasonal sales, clearance deals, or exclusive discounts on specific brands or products. Customers can sign up for newsletters or follow Sportinglife.ca's social media accounts to stay updated on the latest promotions and discounts.

Reputation

Sportinglife.ca has built a positive reputation as a trusted retailer of sporting goods and outdoor equipment. With years of experience in the industry, they have gained the trust of their customers through their commitment to providing high-quality products and excellent customer service. The website has earned numerous positive reviews and ratings from satisfied customers, contributing to its overall reputation and trustworthiness.

Payment Options

Sportinglife.ca offers a range of convenient payment options to cater to different customer preferences. Customers can make secure payments using major credit cards, such as Visa, Mastercard, and American Express. The website also accepts payment via PayPal, providing an additional level of convenience and security.

Loyalty Programs

Sportinglife.ca offers a loyalty program called "Sporting Life Rewards," allowing customers to earn points on their purchases. These points can be redeemed for discounts or exclusive offers. The loyalty program also provides members with early access to sales, personalized recommendations, and special event invitations, enhancing the overall shopping experience.

Customer Reviews

Customer reviews play an important role on Sportinglife.ca, providing valuable insights and feedback for potential buyers. Each product page features customer reviews, allowing customers to read about others' experiences with specific products. Sportinglife.ca encourages customers to leave reviews and provides a rating system, ensuring transparency and authenticity in the reviews' collection process.

Community Involvement

Sportinglife.ca actively engages in community involvement. They sponsor and support various sports events, initiatives, and organizations. Through their involvement in the community, Sportinglife.ca demonstrates their commitment to promoting sports and outdoor activities, in turn, fostering a sense of well-being and a healthier lifestyle.

Shipping and Costs

Sportinglife.ca offers fast and reliable shipping within Canada. The website provides clear information on shipping costs and delivery timelines at the checkout stage. Customers can opt for standard shipping or expedited shipping based on their preferences and urgency. Free shipping is often available for orders above a certain value, providing additional cost savings for customers.

In conclusion, Sportinglife.ca is a reputable online retailer offering a wide range of high-quality sporting goods and outdoor equipment. With its user-friendly website, competitive pricing, exceptional customer service, and active community involvement, Sportinglife.ca provides a positive shopping experience for sports enthusiasts across Canada.