Users Voice for Sportinglife

76% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
24% users rated Excellent
Pie Chart Review Representation for Sportinglife
Sportinglife Overall rating
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Pricing
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User Interface
Quality

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Review article published on: 24 Dec 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 1.7 5 1.4 1.1 2.4 5
Dec 2022 5 2.2 5 5 5 5
Jan 2023 5 5 1.4 1.3 1.7 5
Feb 2023 3.7 1.3 1.3 5 5 5
Mar 2023 1 1.2 5 5 5 5
Line Chart for Rating of peer stores

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Detailed Sportinglife Review by

Introduction

Sportinglife.ca is a leading online store for sports enthusiasts in Canada. It offers a wide range of sporting goods, apparel, footwear, and equipment for athletes of all levels. With its user-friendly interface, comprehensive product selection, and customer-centric approach, Sportinglife.ca has emerged as a popular destination for sports lovers.

Pros and Cons

Pros:
  • Comprehensive range of sports products
  • Competitive pricing and value for money
  • Easy to navigate and user-friendly website
  • Quick and efficient shipping
Cons:
  • Limited selection of niche products
  • Occasional delays in delivery

User Experience

Sportinglife.ca offers a seamless and intuitive user experience, making it easy for customers to browse, search, and purchase sports products. The website's clean layout, clear navigation, and detailed product descriptions ensure that customers can make informed buying decisions. The site is optimized for mobile, ensuring that customers can shop on the go.

Pricing and Value for Money

Sportinglife.ca offers competitive pricing across its range of sports products. It also regularly runs promotions and discounts, offering customers excellent value for money. Prices are comparable to other leading sports retailers in Canada, while the quality of products is often superior.

Alternatives

Alternative sports retailers in Canada include Sport Chek, Decathlon, and Atmosphere. Each of these retailers offers a slightly different product selection and pricing structure, meaning that customers should compare offerings before making a purchase.

Customer Service

Sportinglife.ca prides itself on its customer-centric approach. Its customer service team is responsive and helpful, addressing customer queries and concerns in a timely manner. Customers can contact Sportinglife.ca via phone, email, or live chat.

Product Quality and Selection

Sportinglife.ca offers a comprehensive range of sports products, covering everything from outdoor gear to footwear to team sports apparel. The quality of products is generally high, with many top brands represented. However, Sportinglife.ca may have limited selection of niche products or brands.

Website Usability

Sportinglife.ca's website is easy to navigate and intuitive, with clear categories and product descriptions. It is well-organized, making it easy for customers to find what they are looking for. The website is optimized for mobile, allowing customers to shop on any device.

Returns and Exchanges

Sportinglife.ca offers a straightforward and customer-friendly returns and exchanges policy. Products can be returned within 30 days of purchase in their original condition, and customers can choose to receive a refund or exchange. The company covers the cost of return shipping, making the process hassle-free for customers.

Promotions and Discounts

Sportinglife.ca regularly runs promotions and discounts, allowing customers to save money on their sports gear. These promotions are advertised on the website, and customers can subscribe to the Sportinglife.ca newsletter to stay up-to-date on the latest offers.

Reputation

Sportinglife.ca has a strong reputation for quality products, competitive pricing, and excellent customer service. It has been in business for over 40 years and has established itself as a leader in the Canadian sports retail market.

Payment Options

Sportinglife.ca accepts all major credit cards, as well as PayPal and Apple Pay. Customers can choose their preferred payment method at checkout, making the process quick and easy.

Loyalty Programs

Sportinglife.ca offers a loyalty program called MySL, which allows customers to earn points for their purchases. These points can be redeemed for discounts on future purchases. The program also offers exclusive benefits, such as early access to promotions and events.

Customer Reviews

Sportinglife.ca has a strong track record of positive customer reviews, with many customers praising the website's ease of use, product selection, and customer service. There are occasional negative reviews related to delivery delays or product availability, but these are generally rare.

Community Involvement

Sportinglife.ca is involved in a range of community initiatives, supporting local sports teams and athletes. It also partners with several charitable organizations, including the Canadian Olympic Foundation and the SickKids Foundation.

Shipping and Costs

Sportinglife.ca offers quick and efficient shipping across Canada, with delivery times ranging from 1-7 business days depending on location. Shipping is free for orders over $99, with a flat fee of $9.99 for smaller orders. The company also offers expedited shipping options at an additional cost. In conclusion, Sportinglife.ca is a reliable and customer-centric online store offering a wide range of sports products, competitive pricing, and excellent customer service. While there may be occasional issues with delivery or product availability, the overall experience for customers is positive, and the company has a strong reputation in the Canadian sports retail market.

Sportinglife Recent User Reviews

User Rating

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Reviewer Name: Steve Clubine

Review Submission Date: 2023-01-14

Review Title: I never received my order …
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Review Description: I never received my order that was supposed to arrive Dec 7th, it's the middle of January and no resolution yet, worst customer service I've ever experienced!

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Reviewer Name: Ina Bartlett

Review Submission Date: 2022-12-15

Review Title: Helpful staff, easy exchange process.
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Review Description: Very helpful staff. No trouble given when returning the Save The Duck coat I bought for my son. The zipper had jammed and even though it had been several weeks since our purchase, since the zipper broke on the first day they gave me a full exchange. Staff are always helpful and friendly and there is a huge range of great products to choose from. We choose a different coat and were very happy with it.

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Reviewer Name: CathyO

Review Submission Date: 2022-11-21

Review Title: My online experience was good
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Review Description: I ordered a pair of boots and a boot care kit on November 13 and I received my items the following week. After reading some bad reviews I had some reservations, but I got exactly what I ordered and quickly. They just opened a store in Edmonton on November 19 which I visited and it is quite nice.

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Reviewer Name: C Doctor

Review Submission Date: 2022-09-22

Review Title: Wow so bad.
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Review Description: Wow. If I could rate negative stars I would. DO NOT shop here. Absolutely no customer service. Online experience is terrible. Website is flawed can’t even check out with a gift card. Multiple hours of time wasted trying to contact these guys. After a while they start ignoring you. Still no resolution. The owners of this business should be ashamed. Terrible experience. Save yourself don’t do business here.

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Reviewer Name: Ginnie Yeung

Review Submission Date: 2022-09-15

Review Title: I would give 0 star to them if I can
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Review Description: I would give 0 star to them if I can. Had a very upset experienced from purchased my tennis racquet due to the inexperienced salesperson over promised for re-string the racquet, tried to made a complaint to the store manager but even more turn off from his bad attitude! Dunno why they hire those non qualified ppl as a store Manger. I won't go shop there anymore.

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Reviewer Name: Mark Desmarais

Review Submission Date: 2022-09-01

Review Title: Great purchase no issues
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Review Description: Since there is a fair amount of bad let's add some good. Got the $25 reward voucher for back-to-school.Went to main store @2665 Yonge Street. Bought Nike Miler T Shirt @ $45 and Nike Challenger Shorts for only $28.97. Cashed out, $25 voucher applied, so paid about $55. Great experience, relaxed in St Clements parkette afterwards

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Reviewer Name: Charlene Marchand

Review Submission Date: 2022-08-25

Review Title: Great Experience
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Review Description: I am from Nova Scotia and I placed an order for kids clothes. The following day I decided to check the reviews of sporting Life and was so disappointed I considered putting a stop payment on the order. Well I am writing this review today to tell you I had NO issues at all and received all my ordered within one week and exact size and product. Thank you Sporting Life I will not hesitate to place an order in the future!!

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Reviewer Name: Mmapule Warona

Review Submission Date: 2022-08-03

Review Title: I am not happy with your customer…
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Review Description: I am not happy with your customer service I ordered products last of last month and yet they not yet delivered and I asked for refund and a refund was not madeAm asking myself everyday that is this company really true or they are scamming people.

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Reviewer Name: Jacques-Yves Chenal

Review Submission Date: 2022-07-31

Review Title: Not serious
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Review Description: Attractive prices but ... only for catching customer attention. The Web site confirm that products are available and ready to pick up. But once you've ordered , item is no longer in stock... I tried twice to buy something, and always the same pattern : available in store, but no more once bought. Really not serious.

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Reviewer Name: Rita

Review Submission Date: 2022-06-29

Review Title: Have been buying from them for the last…
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Review Description: Have been buying from them for the last few years. Never have I ever had an issue with the purchased items, nor the service for exchange/returns.

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