Users Voice for Sportmarket

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Sportmarket Overall rating
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Review article published on: 17 Jan 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3 1.4 5 3.1 4.9
Feb 2023 5 5 1.3 1.5 5 3
Mar 2023 5 5 5 2.5 5 5
Line Chart for Rating of peer stores

Detailed Sportmarket Review by

Introduction is an online sportswear and equipment store that caters to sports enthusiasts around the world. The website offers a wide range of products, including athletic gear and accessories for all major sports, including football, basketball, and tennis. The website has grown to become a trusted resource for customers seeking quality sportswear and is highly regarded for its customer support, product offerings, and affordable prices.

Pros and Cons

  • Wide range of sports equipment and sportswear available
  • Competitive prices and regular promotions
  • Dedicated customer service team available for assistance
  • Secure payment options, including PayPal and credit cards
  • Some international shipping delays reported
  • Not all sports equipment is available
  • No free shipping for some products

User Experience is designed with the customer in mind - the website is easy to navigate, and the products are organized in a way that makes it quick and simple to find what you're looking for. The search bar on the home page is especially helpful for those who know the specific product they're looking for. Additionally, customers can easily view their order history, track their package, and leave reviews for products they've purchased.

Pricing and Value for Money offers competitive prices on its products, with a range of discounts and promotions available year-round. Sign up for the website's newsletter to stay informed about upcoming sales and new product launches. Shipping costs vary depending on the weight and location of the package, but the website does offer free shipping on select products.


While is an excellent choice for sports enthusiasts, customers may also want to consider other options when shopping for sportswear and equipment. These include Nike, Adidas, and Decathlon.

Customer Service has a dedicated customer service team available via phone, email or chat, seven days a week. Their team is committed to answering any questions and resolving any issues that arise throughout the customer journey.

Product Quality and Selection ensures the quality of its products by working with top manufacturers and suppliers. The website offers a range of reputable brands such as Nike, Adidas, and Puma. Additionally, the website's selection of products is diverse, catering to different sports enthusiasts with different preferences and required gear.

Website Usability

The website is designed with customers in mind - it's user-friendly, and the products are well-organized. The search bar on the home page is particularly helpful, as customers can easily search for products based on brand, sport, and type of equipment. The mobile version of the website is also well-designed and provides an easy-to-use interface.

Returns and Exchanges provides refunds and exchanges on products within 14 days of delivery. The product must be in the original packaging and unused to qualify for a refund or exchange. Customers must return the item to the website's address provided in the return policy.

Promotions and Discounts offers different types of promotions and discounts year-round. This includes holiday sales, end-of-season sales, and discounts for signing up for the website newsletter.

Reputation has an excellent reputation within the online sportswear and equipment market. The website boasts a high level of customer satisfaction, excellent customer service, and quality products.

Payment Options offers a range of payment options, including credit cards, PayPal, and other online payment options. Customers can choose their preferred method during the checkout process.

Loyalty Programs

Currently, does not offer a loyalty program.

Customer Reviews has a review section for every product on its website. Reviews are from verified customers who have purchased and used the product. Customers can leave a rating of the product, along with a written review. This provides potential buyers with an insight into the product's quality and performance ahead of purchase.

Community Involvement has a fairly new blog section on its website, which covers different sports topics, from interviews with sports legends, trending sports news, and more.

Shipping and Costs provides worldwide shipping to most countries. Shipping costs vary depending on the weight of products and the delivery location. The website provides a shipping calculator that allows customers to estimate shipping costs accurately. Standard shipping within Russia is free for products over a certain weight.

Conclusion is an excellent online store for sports enthusiasts looking for high-quality and affordable sports equipment and sportswear. The website offers a wide range of products, competitive pricing, and excellent customer service. While there may be some delays with international shipping, the website's overall reputation and customer satisfaction make it an option worth considering.