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Review article published on: 24 Jun 2019

Last updated by on 11 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Mar 2022 5 4.9 1.5 4.6 4 4.4
Apr 2022 5 5 5 5 3.5 5
May 2022 5 5 5 5 5 5
Jun 2022 5 4.8 5 5 3 5
Mar 2023 2 4.6 1.2 3.9 3.2 4.1
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Detailed Springstepshoes Review by


Spring Step Shoes is an online store that offers a wide range of stylish and comfortable footwear for men, women, and children. The company is known for its commitment to quality, comfort, and innovation, and has been creating unique footwear designs for over 25 years. With a focus on providing excellent customer service, Spring Step Shoes is committed to making every shopping experience a great one.

Pros and Cons

  • Large selection of styles and sizes to choose from
  • High-quality materials used in construction
  • Comfortable and stylish designs
  • Pricing can be on the higher side compared to other online shoe retailers
  • Some customers have reported issues with sizing

User Experience

Navigating the Spring Step Shoes website is a breeze, with a clean and user-friendly interface. The search function makes finding specific styles easy, and filters allow for refining search results by size, color, and material. The product pages feature detailed descriptions, multiple photos, and customer reviews, making it easy to get a sense of the fit and feel of each shoe.

Pricing and Value for Money

The prices of shoes at Spring Step Shoes range from around $50 to $150. While some may find the prices a bit steep, the quality of the materials and construction justifies the cost. Additionally, the comfort and durability of Spring Step Shoes make them a worthwhile investment.


There are many online shoe retailers to choose from, but few offer the high-quality craftsmanship and unique designs of Spring Step Shoes. However, some alternatives to consider include Zappos, DSW, and Nordstrom.

Customer Service

Spring Step Shoes is committed to providing exceptional customer service. They offer a toll-free number for customer inquiries, as well as email support. Their return policy allows for 30 days to return unused shoes for a full refund or exchange.

Product Quality and Selection

Spring Step Shoes prides themselves on the quality of their materials and construction, using only the finest leathers, fabrics, and components. Their selection of shoes is vast, with styles ranging from classic to trendy, and sizes including half sizes and wide-width options.

Website Usability

Navigating the Spring Step Shoes website is easy and straightforward, with a minimalistic and user-friendly design. The search and filter functions make finding the perfect pair of shoes a breeze, and the product pages are informative and easy to navigate.

Returns and Exchanges

Spring Step Shoes accepts returns of unused shoes within 30 days of purchase for a full refund or exchange. The customer is responsible for return shipping costs.

Promotions and Discounts

Spring Step Shoes occasionally offers promotions and discounts, including free shipping on orders over a certain amount, and percentage off sales. Signing up for their email newsletter is a great way to stay up-to-date on any current promotions.


Spring Step Shoes has a solid reputation for creating high-quality, comfortable, and stylish footwear. They have been in business for over 25 years, and their commitment to customer satisfaction is evident in their positive reviews and repeat customers.

Payment Options

Spring Step Shoes accepts payment through all major credit cards, as well as PayPal.

Loyalty Programs

Spring Step Shoes does not currently offer a loyalty program, but customers can sign up for their email newsletter to stay up-to-date on any future loyalty program offerings.

Customer Reviews

Customer reviews on Spring Step Shoes are overwhelmingly positive, with many customers praising the comfort and high-quality construction of the shoes.

Community Involvement

Spring Step Shoes is committed to giving back to the community, and has been involved in various philanthropic endeavors over the years.

Shipping and Costs

Spring Step Shoes offers free standard shipping on orders over $75. Standard shipping typically takes 5-7 business days, while expedited shipping options are available at an additional cost.

Springstepshoes Recent User Reviews


Reviewer Name: Kathy Woods

Review Submission Date: 2022-06-14

Review Title: The arrogance of this shoe company is…
Customer Support   



User Interface          


Review Description: The arrogance of this shoe company is terrible. Their ads are not clear, they use tiny pictures and trick you into purchasing. Sad part is picture is tiny and the big pictures show all the colors but don’t specify. $7.00 to restock has told me they are never gonna see my business again. Your overpriced shoes are never again going to be my dream!



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