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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 20 Dec 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1 4.1 2 3.1 1.7
Feb 2023 5 5 5 1 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Statebags Review by


State Bags is a New York-based company that designs and sells fashionable, functional backpacks for kids and adults. The brand was launched in 2013 with a social mission to give back to their community through various initiatives.

Pros and Cons

  • Pros:
    1. Stylish and functional backpacks for all ages
    2. Great selection of colors and designs
    3. High-quality and durable products
    4. Social mission and community involvement
  • Cons:
    1. Higher price point compared to some competitors
    2. Limited size options for some designs

User Experience

State Bags website is user-friendly and easy to navigate, with clear categories and filters to help users find what they are looking for. The product pages provide ample information and high-quality images to showcase the features and functionality of each backpack. The company offers free shipping and returns within the US, which enhances the user experience and customer satisfaction.

Pricing and Value for Money

State Bags are priced higher compared to some other backpack brands in the market. However, the brand's focus on quality, durability, and social impact justifies the price point for many consumers. The backpacks are made of high-quality materials and offer plenty of storage space, making them a worthwhile investment for those seeking a long-lasting and stylish bag.


Some popular alternatives to State Bags include JanSport, Herschel, and Fjallraven, all of which offer backpacks at varying price points and designs. While each brand has its unique selling points, State Bags stand out for its social mission and community involvement, which appeals to consumers who prioritize ethical and socially responsible brands.

Customer Service

State Bags customer service is top-notch, with a dedicated team available to help customers with any queries or issues. The company offers a lifetime warranty on all their products, which reflects the brand's commitment to quality and customer satisfaction.

Product Quality and Selection

State Bags offers a great selection of stylish and functional backpacks for all ages. The brand uses high-quality materials such as water-resistant nylon and vegan leather to ensure durability and longevity. Additionally, the company partners with local artists to create unique designs that set their products apart from traditional backpacks.

Website Usability

The State Bags website is user-friendly, with a clean and organized design that allows users to quickly find what they are looking for. The website's performance is fast and responsive, which enhances the user experience, especially for those browsing on their mobile devices.

Returns and Exchanges

State Bags offers free shipping and returns within the US, making it easy for customers to try their products risk-free. The company provides a hassle-free return process and a lifetime warranty, which ensures customer satisfaction and loyalty.

Promotions and Discounts

State Bags occasionally offers promotions and discounts, such as seasonal sales and holiday discounts. The brand also collaborates with influencers and celebrities to create limited edition collections, which offer exclusivity and value for consumers.


State Bags have gained a positive reputation in the market for their focus on quality, design, and social impact. The brand's commitment to giving back through initiatives such as their #GiveBackPack program and partnership with Baby2Baby has resonated with consumers, making State Bags a go-to choice for ethical shoppers.

Payment Options

State Bags accepts various payment options, including major credit cards, PayPal, Amazon Pay, and Afterpay. These options offer flexibility and convenience, making it easy for consumers to purchase their favorite products without any hassle.

Loyalty Programs

State Bags does not offer a loyalty program at the moment. However, the company's lifetime warranty and commitment to customer satisfaction are a form of loyalty program in itself, as it ensures customers' long-term trust and patronage.

Customer Reviews

State Bags have received overwhelmingly positive reviews from customers, with many praising the brand's focus on quality, style, and social impact. Customers appreciate the durability and functionality of the backpacks, making them a great investment for daily use and travel.

Community Involvement

State Bags is actively involved in the community through various initiatives and partnerships. The brand's #GiveBackPack program donates fully stocked backpacks to underprivileged children for every backpack sold, while its partnership with Baby2Baby provides essential items to families in need.

Shipping and Costs

State Bags offers free shipping within the US for all orders, with no minimum purchase required. The company also ships internationally, with shipping fees calculated at checkout. The brand's shipping policy is transparent and straightforward, making the purchasing process easy and convenient for customers. In conclusion, State Bags is a top-performing brand in the backpack market. Their commitment to quality, design, and social impact has gained them a loyal customer base and positive reputation. The brand's website is user-friendly, and their customer service is excellent, ensuring customer satisfaction and loyalty. While their price point may be higher compared to some competitors, State Bags' focus on quality and social mission justifies the investment, making them a worthwhile choice for those seeking ethical and high-quality backpacks.