Users Voice for Stately

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Stately
Stately Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 17 Sep 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.3 5 3.1 5 4.6
Feb 2023 5 5 5 5 1.8 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

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Detailed Stately Review by

Introduction

Stately.com is a premium online retailer that offers high-end home furnishings and decor. The company was founded in 2016 with the goal of providing consumers with access to luxury products at reasonable prices. Stately.com prides itself on offering a curated selection of top-quality items from some of the world's most renowned brands.

Pros and Cons

Pros:
  • Stately.com offers a wide range of luxury products for the home
  • The company provides top-notch customer service, including free shipping and returns
  • Stately.com offers excellent value for money, with competitive pricing and regular promotions
Cons:
  • Some customers may find the selection of products to be limited compared to other online retailers
  • Stately.com may not be the best option for budget-conscious shoppers

User Experience

Stately.com offers a sleek and user-friendly website that is easy to navigate. The website is well-organized, with clearly labeled categories and subcategories that make it easy to find the products you're looking for. The product pages provide detailed descriptions, photos, and customer reviews, which can help you make an informed purchasing decision.

Pricing and Value for Money

Stately.com offers competitive pricing on luxury goods. Customers can find high-end furnishings and decor items at reasonable prices. In addition, the company offers regular promotions and discounts, which provide even greater value for money.

Alternatives

Stately.com is one of many online retailers that offer luxury home furnishings and decor. Some of the company's competitors include RH, West Elm, and Williams Sonoma Home.

Customer Service

Stately.com provides excellent customer service. The company offers free shipping and returns on all orders, and it has a straightforward return policy. In addition, the company's customer service team is available to answer any questions or concerns you may have about your order.

Product Quality and Selection

Stately.com offers a curated selection of top-quality products from some of the world's most renowned brands. The company's products are made from high-quality materials and are designed to last. However, the selection of products may be limited compared to other online retailers.

Website Usability

Stately.com offers a user-friendly website that is easy to navigate. The website is well-designed and provides all the necessary information for customers to make informed purchasing decisions.

Returns and Exchanges

Stately.com has a straightforward return policy. Customers can return items within 30 days of purchase for a full refund. The company also offers free returns.

Promotions and Discounts

Stately.com offers regular promotions and discounts, which provide excellent value for money. Customers can find discounts on a wide range of products, including furniture, decor, and bedding.

Reputation

Stately.com has a good reputation for providing high-quality products and excellent customer service. The company has received positive reviews from customers and has earned a reputation as a trusted online retailer.

Payment Options

Stately.com accepts a wide range of payment options, including credit and debit cards, PayPal, Google Pay, and Apple Pay.

Loyalty Programs

Stately.com does not offer a loyalty program at this time.

Customer Reviews

Customers have generally positive things to say about Stately.com. Customers appreciate the company's high-quality products, excellent customer service, and competitive pricing.

Community Involvement

Stately.com is committed to giving back to the community. The company donates a portion of its profits to various charitable organizations.

Shipping and Costs

Stately.com offers free shipping on all orders. Customers can expect to receive their orders within 5-7 business days. The company also offers expedited shipping for an additional cost.