Users Voice for Stellarinfo

4% users rated Terrible
1% users rated Poor
0% users rated Average
3% users rated Very Good
92% users rated Excellent
Pie Chart Review Representation for Stellarinfo
Stellarinfo Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 25 Sep 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 1 5 4 5 3.3
Dec 2022 4.4 5 5 5 5 5
Jan 2023 5 4.9 5 2.6 5 2.7
Feb 2023 5 3 5 5 5 3
Mar 2023 4.7 5 5 5 5 5
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Detailed Stellarinfo Review by

Introduction

Stellarinfo.com is a data recovery, repair, and maintenance software provider that offers its services to individuals and businesses. The company was founded in 1993 and has been delivering high-quality software tools to its customers ever since.

Pros and Cons

Pros: stellarinfo.com provides a wide range of software tools that cater to various data recovery and repairing needs. It offers excellent customer service and support. The website is easy to use and navigate, and it offers free software trials that give customers the opportunity to test their products before purchasing. Cons: Some of the software tools are a bit pricey, and the interface of the software might be a bit overwhelming for novice users.

User Experience

Stellarinfo.com has a user-friendly website with a simple and clean design that makes navigation easy. The website is also optimized for mobile and works well on phones and other mobile devices. Customers can browse the products available on the website, learn about their features, and download free trials.

Pricing and Value for Money

The prices of the software tools on stellarinfo.com vary depending on the product and the package you choose. The prices are a bit higher than other competitors in the market, but the quality of the software tools justifies the price. The company also offers a money-back guarantee.

Alternatives

There are various alternatives to stellarinfo.com, including EaseUS, GetDataBack, and Recuva. However, due to the high quality of the software tools and excellent customer service, stellarinfo.com stands out from the competition.

Customer Service

Stellarinfo.com offers excellent customer service and support, with a responsive and friendly team that is available 24/7 to assist with any inquiries or issues.

Product Quality and Selection

The software tools available on stellarinfo.com are of high quality and cater to various needs such as data recovery, repair, maintenance, and conversion. The range of products provides customers with a selection of options to choose from.

Website Usability

The stellarinfo.com website is easy to navigate and use, with a clean design and well-organized pages. The website is optimized for mobile, making it accessible to customers on all devices.

Returns and Exchanges

Stellarinfo.com offers a money-back guarantee on all their products if the customer is not satisfied with the product for any reason. Customers can request a refund within 30 days of purchase.

Promotions and Discounts

Stellarinfo.com offers various promotions and discounts from time to time. Customers can keep updated on promotions and discounts by checking the website regularly or subscribing to the company newsletter.

Reputation

Stellarinfo.com has a good reputation in the market, with many satisfied customers who have used their software tools and praised the company's customer service and quality products.

Payment Options

Stellarinfo.com accepts various payment options, including credit/debit cards, PayPal, and wire transfer.

Loyalty Programs

Stellarinfo.com does not offer a loyalty program currently.

Customer Reviews

Customer reviews of stellarinfo.com are generally positive, with many customers praising the quality of their software tools and customer service.

Community Involvement

Stellarinfo.com is not actively involved in any community programs or initiatives currently.

Shipping and Costs

Since stellarinfo.com is a software provider, there are no physical products to ship. Customers can download the software tools immediately after purchasing them. There are no shipping costs associated with purchasing from stellarinfo.com.

Stellarinfo Recent User Reviews

User Rating

5 stars

520

4 stars

34

👤

Reviewer Name: Jim Carter

Review Submission Date: 2023-02-02

Review Title: Very quick response to my chat question…
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Review Description: Very quick response to my chat question and everything was resolved super quick by Swatantra Sharma

👤

Reviewer Name: Shi Sha'di

Review Submission Date: 2023-02-01

Review Title: Swatantra was extremely helpful
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Review Description: Swatantra was extremely helpful, patient and efficent to process my unsubscription of the Stellar software. My situation was solved and I have confidence with Swatantra and I appreciate his service.

👤

Reviewer Name: JT

Review Submission Date: 2023-02-01

Review Title: Great service
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Review Description: Customer Service agent exhibited dedication in resolving my issue - can't thank her enough!

👤

Reviewer Name: Kevin Witt

Review Submission Date: 2023-02-01

Review Title: Quick response and good communication.
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Review Description: Quick response and good communication.

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Reviewer Name: Don

Review Submission Date: 2023-02-01

Review Title: Above Expectaion
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Review Description: The service got me up and running in a few minutes and now all is good

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Reviewer Name: Jaap Pijpe

Review Submission Date: 2023-01-31

Review Title: Product didn't do as described.
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Review Description: Product didn't do as described.Re-installing failed.Assistance from Customer Service did not provide solution.New proposal to use Teamviewer to solve the problem by letting their Service take over my computer not acceptable for obvious reasons (no security and/or privacy guarantee)Refunding done. Customer Service Assistance was correct.

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Reviewer Name: Emmanuel Nartey

Review Submission Date: 2023-01-31

Review Title: Quick service
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Review Description: Swadandra was really helpful with activating my product quickly.

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Reviewer Name: Philippe G

Review Submission Date: 2023-01-31

Review Title: Really good service from agent Swantatra Sharma
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Review Description: The answer was quick, precise, polite and helpful. The agent truly demonstrated the will to help me. I am an amateur photographer; loosing images is the worst possible nightmare that could ever have happened to me! Hopefully, your software will help me out... Let's find out!

👤

Reviewer Name: Dave Solak

Review Submission Date: 2023-01-31

Review Title: Support rep was very courteous
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Review Description: Support rep was very courteous. Excellent customer service.

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Reviewer Name: Linus

Review Submission Date: 2023-01-30

Review Title: Great customer service!
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Review Description: Customer service chat was kind and helpful! I have not tried the software and had some questions, which were answered!