Users Voice for Sterlingforever

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Sterlingforever
Sterlingforever Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 15 Jan 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 2.2
Jan 2023 5 5 1.3 2.7 4.1 5
Feb 2023 5 1.8 5 3 5 1.3
Mar 2023 5 5 5 5 5 1.2
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Detailed Sterlingforever Review by

Introduction

Sterling Forever is an online jewelry store that offers trendy and affordable pieces for women. The brand prides itself on its commitment to quality and ethical production, with all items being crafted from high-quality materials such as sterling silver and 14k gold. In addition, the company makes an effort to reduce waste, with all packaging being made from recycled materials.

Pros and Cons

Pros:
  • Affordable prices
  • Wide selection of trendy pieces
  • High-quality materials
  • Ethical production practices
  • Free shipping on orders over $50
Cons:
  • Limited selection of fine jewelry
  • No in-person store options for those who prefer to shop in-store

User Experience

Navigating the Sterling Forever website is simple and intuitive, with clear categories and filtering options to help customers find what they are looking for. The product pages feature high-quality images and detailed descriptions of each item, along with reviews from other customers. In addition, the website is mobile-optimized for easy browsing on-the-go.

Pricing and Value for Money

Sterling Forever's prices are competitive and affordable, with most pieces falling within the $30-$100 range. The brand also frequently runs promotions and discounts, making their already affordable pieces even more accessible.

Alternatives

There are several other online jewelry stores that offer similar products to Sterling Forever, including Mejuri, Catbird, and BaubleBar. However, Sterling Forever stands out for its commitment to quality and ethical production practices, making it a great choice for those who want to shop consciously.

Customer Service

Sterling Forever's customer service team is responsive and helpful, with a live chat option available on their website. In addition, the company offers a 30-day return policy for any items that don't meet expectations.

Product Quality and Selection

The quality of Sterling Forever's products is impressive, with each piece being crafted from high-quality materials such as sterling silver and 14k gold. While the selection is primarily focused on trendy costume jewelry, the brand also offers a limited selection of fine jewelry pieces for those who want something with a bit more longevity.

Website Usability

The Sterling Forever website is well-designed and easy to use, with clear categories and filtering options to help customers find what they are looking for quickly. In addition, the website loads quickly and is mobile-optimized for easy browsing on-the-go.

Returns and Exchanges

Sterling Forever offers a 30-day return policy for any items that don't meet expectations. Customers must request a return authorization number before returning any items, and the company will issue a refund once the item has been received and inspected.

Promotions and Discounts

Sterling Forever frequently runs promotions and discounts, with sales and coupon codes available on their website and social media channels. In addition, the company offers a rewards program that allows customers to earn points towards future purchases.

Reputation

Sterling Forever has a solid reputation for quality and affordability, with many positive reviews from satisfied customers. In addition, the brand's commitment to ethical production practices and reducing waste has helped to cement its reputation as a socially responsible company.

Payment Options

Sterling Forever accepts all major credit cards, as well as PayPal and Apple Pay for easy and secure checkout options.

Loyalty Programs

Sterling Forever offers a rewards program that allows customers to earn points towards future purchases. Customers can earn points for activities such as signing up for the program, making purchases, and referring friends.

Customer Reviews

Customer reviews on the Sterling Forever website are generally positive, with many customers praising the quality and affordability of the products. However, some customers have noted that the pieces can be delicate and prone to breaking with frequent wear.

Community Involvement

Sterling Forever is committed to reducing waste and implementing sustainable production practices, with all packaging being made from recycled materials. In addition, the company regularly donates a portion of its profits to charitable organizations.

Shipping and Costs

Sterling Forever offers free shipping on orders over $50, with standard shipping for orders under $50 priced at $4.95. The company also offers expedited shipping options for an additional fee.

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