Users Voice for Storets

57% users rated Terrible
0% users rated Poor
0% users rated Average
2% users rated Very Good
41% users rated Excellent
Pie Chart Review Representation for Storets
Storets Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 25 Sep 2019

Last updated by on 07 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Aug 2022 3 3.7 2 4.3 1.3 4.2
Sep 2022 5 2.4 1.5 4.5 1 4.5
Oct 2022 2.4 2.6 1 4.7 1 4
Nov 2022 5 4 1 4.2 1 4.2
Mar 2023 1 5 5 5 5 5
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Detailed Storets Review by

Introduction

Storets.com is an online fashion retailer that offers trendy clothing and accessories for women. It was established in 2013 and has become a popular destination for those looking for unique and stylish pieces.

Pros and Cons

Pros:
  • Storets.com offers a wide range of trendy and fashionable clothing options for women.
  • The website is user-friendly and easy to navigate.
  • Storets.com offers free shipping for orders over $75 in the US and $200 worldwide.
  • The online store provides live chat support to assist customers with their purchase.
Cons:
  • The prices may be considered expensive for some customers.
  • The website does not offer a loyalty program to reward returning customers.
  • The product selection may be limited for some shoppers.

User Experience

Storets.com provides a seamless user experience. The website is well-organized and easy to navigate, allowing customers to browse products by category or style. Additionally, the online store offers filters to help shoppers narrow down their search results.

Pricing and Value for Money

Storets.com is an upscale online retailer, and the prices may be considered expensive for some customers. However, the brand provides high-quality apparel and accessories, making it an excellent value for money.

Alternatives

There are several online fashion retailers that offer similar products to Storets.com, including ASOS, Revolve, and Zara.

Customer Service

Storets.com provides excellent customer service through its live chat feature, which allows customers to speak with a representative immediately. The online store also offers a contact form and an email address for customers to reach out to the company.

Product Quality and Selection

Storets.com offers high-quality clothing and accessories that are trendy and stylish. However, the product selection may be limited for some shoppers.

Website Usability

The Storets.com website is user-friendly and easy to navigate. The online store provides filters to help shoppers narrow down their search results, making it easy to find the desired product.

Returns and Exchanges

Storets.com offers returns and exchanges within 14 days of receiving the order. However, the company does not provide free returns, and customers are responsible for the shipping costs.

Promotions and Discounts

Storets.com offers occasional promotions and discounts to its customers. Additionally, the online store provides a newsletter subscription that provides customers with exclusive offers and updates.

Reputation

Storets.com has a positive reputation among its customers for providing high-quality clothing and accessories. The online store has an excellent rating on Trustpilot and other review platforms.

Payment Options

Storets.com accepts various payment methods, including Visa, Mastercard, American Express, Discover, and PayPal.

Loyalty Programs

Storets.com does not offer a loyalty program to reward returning customers.

Customer Reviews

Storets.com has received positive customer reviews, with customers praising the quality of the products and customer service.

Community Involvement

Storets.com is not actively involved in community activities.

Shipping and Costs

Storets.com offers free shipping for orders over $75 in the US and $200 worldwide. However, the shipping costs for orders below these thresholds are relatively expensive.

Storets Recent User Reviews

User Rating

5 stars

21

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Reviewer Name: Christine Redd

Review Submission Date: 2022-09-19

Review Title: Their sizing is ridiculously small and…
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Review Description: Their sizing is ridiculously small and inaccurate in their size chart. They still have refused to exchange. Don’t buy from them!

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Reviewer Name: Nistha Shakya

Review Submission Date: 2022-08-17

Review Title: Scam company
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Review Description: Bought blazer and skirt from them which doesn’t fit me at all. I ended up returning both but they deducted $21, which they didn’t mention on their website. It only says US return $5 flat shipping. They are such a scammer. Do not buy from them. Save ya’ll money.

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Reviewer Name: Mark

Review Submission Date: 2022-07-28

Review Title: SCAM
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Review Description: SCAM! No UK base and they made me ship back to South Korea at my own cost!! £120 quoted for return!! DO NOT BUY FROM THEMVery poor customer service No where did they mention it would have to be shipped back to South Korea!!!

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Reviewer Name: EliF Yasar

Review Submission Date: 2022-03-12

Review Title: The quality is very bad
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Review Description: The quality is very bad. Especially if you pay 100€ for one item you expect it would be good. It is Shein quality. (So not even H&M or zara or smth.) it is really really bad.Plus you have to pay taxes

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Reviewer Name: Elodie ETH

Review Submission Date: 2022-03-10

Review Title: TAXES EXPENSIVE !
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Review Description: I ordered one coat, which was pretty expensive and the quality is not on point. Add to that, I had 80€ for taxes. So please, if you want to order on this website, be attention to the taxe, and if you think it’s really worth it.

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Reviewer Name: Marine Crd

Review Submission Date: 2022-02-24

Review Title: FUYEZ!!!
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Review Description: FUYEZ!!!! DO NOT BUY! I bought a jacket after seeing it on instagram on influencers. The price was very high and i was so surprised to see that the quality is SUPER CHEAP. Moreover, i have to pay 150 dollars of border tax!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The customer service is terrible with a lack of competences.This brand should be prohibited....and influencer should stop to promote this brand, they are responsible for it too

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Reviewer Name: Marine Crd

Review Submission Date: 2022-02-24

Review Title: FUYEZ!!!
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Review Description: FUYEZ!!!! DO NOT BUY! I bought a jacket after seeing it on instagram on influencers. The price was very high and i was so surprised to see that the quality is SUPER CHEAP. Moreover, i have to pay 150 dollars of border tax!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The customer service is terrible with a lack of competences.This brand should be prohibited....and influencer should stop to promote this brand, they are responsible for it too

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Reviewer Name: Amoolya Palaksha

Review Submission Date: 2022-01-02

Review Title: VERY bad quality
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Review Description: VERY bad quality. Got a "puffer" jacket from them but it had literally no insulation and the zipper was flimsy AF. Never purchasing from there ever again.

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Reviewer Name: Amoolya Palaksha

Review Submission Date: 2022-01-02

Review Title: VERY bad quality
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Review Description: VERY bad quality. Got a "puffer" jacket from them but it had literally no insulation and the zipper was flimsy AF. Never purchasing from there ever again.

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Reviewer Name: Sars

Review Submission Date: 2021-11-18

Review Title: Daylight robbery
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Review Description: I purchased from Storets thinking that it was an American store so that shipping, as well as import duties and customs, would not be an extortionate fee. From the website, it states that there is a flat fee in American Dollars stating that it would be $22-$35. However, much to my surprise and complete shock, I was charged £100 for customs and import duties. Nowhere on their website does it state that the clothes are being shipped from Korea. I have not yet received my items so I am unable to review the quality of the clothes.