Rate Now Stuhrling
X
Rate Stuhrling
Pie-Chart Analysis
10% users rated Poor
10% users rated Average
5% users rated Very Good
10% users rated Excellent
R
Robert Whitehouse
Watch broke down 3 days after arriving.
My review for stuhrling.com Watch broke down 3 days after arriving. Terrible communication. Have involved Debenhams but no real progress months later. The watches are just rubbish but the customer service even worse. Stay away. C
Clare A Basham
Exemplary Timepieces and Customer Care Beyond Compare
Embarking on a quest for the perfect timepiece, I stumbled upon stuhrling.com. Enthralled by their selection, I eagerly ordered a watch through Debenhams. However, an unexpected twist left me in a quandary as I awaited a refund. Despite my initial concern over a lack of email response, the exceptional team at Stuhrling swiftly allayed my fears. With grace and professionalism, they not only expedited my refund but also cemented my trust in their brand. Their dedication to customer satisfaction shone brightly through their actions, transforming a potentially negative experience into a triumph of service excellence. I wholeheartedly endorse Stuhrling for not only their exquisite timepieces but also for their unwavering commitment to customer care. Don't hesitate to explore their collection – you won't be disappointed! A
Alex Dibacco
A Redemption Story: From Watch Woes to Customer Care
When I first placed an order for two watches on stuhrling.com, little did I know the rollercoaster ride that awaited me. After returning one of the watches promptly within the 30-day window, I found myself in a customer service nightmare. Despite reaching out multiple times, my emails seemed to vanish into thin air, and my refund was nowhere in sight. To make matters worse, my purchase had been made through Affirm, complicating the refund process further. By the time I realized the gravity of the situation, it was already past the 60-day mark, and Affirm's hands were tied. Desperation set in as I faced not only the loss of the second watch but also the unexpected financial burden of an extra $120. However, just when I thought all hope was lost, a glimmer of light appeared on the horizon. In a surprising turn of events, Stuhrling's customer care team reached out to me, ready to right the wrongs that had marred my shopping experience. They listened to my ordeal with empathy and understanding, swiftly processing my refund and even offering a heartfelt apology for the inconvenience caused. Through their dedicated efforts and genuine concern for their customers, Stuhrling managed to transform a disheartening situation into a tale of redemption. What started as a dark chapter in my online shopping journey ended with a renewed faith in the power of good customer service. So, to anyone who may have encountered similar challenges, I urge you not to lose faith. Sometimes, amidst the chaos, there shines a beacon of hope in the form of a brand willing to make amends and prioritize customer satisfaction above all else. Stuhrling, thank you for turning my watch woes into a lesson in compassion and care. D
Dark Shovel
Unveiling the Hidden Gem: Stuhrling.com
Embarking on my journey with Stuhrling.com, I was initially skeptical due to mixed reviews. However, to my pleasant surprise, their products surpassed my expectations. Despite the brand's disputed reputation, the watch I purchased proved to be a hidden gem. The craftsmanship and durability of the timepiece were impressive, especially considering its affordable price point. I've come to appreciate that value is truly in the eye of the beholder, and Stuhrling.com certainly delivered on that front. For anyone hesitant about trying out this brand, my advice is to focus on the quality received relative to the investment made – you might just find yourself pleasantly surprised, just like I was. J
Jim Kirrin
A Timeless Disappointment Turned Into a Lesson Learned
Reflecting on my experience with stuhrling.com, I received a watch that failed to tick right out of the box. It was a gift that was purchased well in advance, missing the return window by a whisker. Faced with the disappointment of a dysfunctional timepiece, I reached out to the customer service team. However, the prospect of spending an additional $30 on shipping for a potential warranty repair felt like a bitter pill to swallow. Despite the initial frustration, I decided to turn this setback into a personal lesson learned. While the watch may have fallen short of expectations, I chose not to let this isolated incident overshadow my overall experience. Rather than holding onto resentment, I believe in making informed choices and sharing constructive feedback for improvement. Admittedly, I may not have a working watch on my wrist, but I gained a valuable insight into the importance of quality assurance and customer satisfaction. Every encounter, no matter how disappointing, offers a chance to grow and refine our expectations. I have taken it upon myself to share my story, not to discourage others, but to highlight the significance of transparency and accountability in every purchase we make. While this particular timepiece may find its way into the bin, I carry forward a newfound appreciation for the intricacies of customer service and product reliability. My journey with stuhrling.com may have faced a hiccup, but the lessons learned will continue to guide my future choices and interactions with brands. Remember, every setback is an opportunity for growth! M
MR BRIAN CROOSE
WORTHLESS SCRAP METAL
My overview for stuhrling.com WORTHLESS SCRAP METALI purchased 6 of their watches, YES i need to of sick on the time, Everybody watch aside from one i gave away has Corroded and or tarnished. I purchased a stunning trying gold one and now its tarnished so dangerous its not even gold anymore. The remainder of them the floor is corroded and pitted. Truthfully what ever the floor safety is I don't know however its simply garbage, 3 of them I may even put on anymore because the corrosion is so dangerous and concern I should throw away. Don’t waste your cash on these poor high quality over costs Watches utilizing low-cost compensated and garbage supplies. They could begin out trying good however will quickly begin trying like scrap L
luis tovar
One Man’s Triumph Over Deceit: A Battle Against stuhrling.com
Embarking on an online shopping journey, I stumbled upon stuhrling.com with high hopes, only to be met with a barrage of unexpected fees and questionable practices. The company's decision to charge for shipping upfront, coupled with their sneaky attempt to levy a 25 euro customs fee without proper disclosure, left a bitter taste in my mouth. Feeling deceived and wronged, I took matters into my own hands, seeking justice through PayPal. Through sheer determination and unwavering resolve, I emerged victorious in the dispute, reclaiming what was rightfully mine. stuhrling.com's shady tactics and lack of transparency painted a grim picture of their integrity. It's disheartening to encounter such underhanded tactics in the digital marketplace, but it's heartening to know that justice can prevail in the face of deception. Let my experience serve as a beacon of caution for fellow consumers, urging diligence and scrutiny in online transactions. Remember, amidst the shadows of deceit, there is always a light of truth waiting to illuminate the path to justice. Stay vigilant, stay empowered, and may the tide turn in your favor. R
Richard Horey
A Seamless Shopping Experience: My Glowing Review of stuhrling.com
My journey with stuhrling.com began with high hopes of owning a stunning tourbillon watch. However, my initial attempts were met with a bumpy road. The website's checkout process seemed promising, but to my disappointment, the watch appeared out of stock upon reaching the final step. Feeling discouraged, I contemplated giving up altogether. Determined to give it another shot, I placed a second order, only to find myself encountering delays in the fulfillment process. Five days went by, and my order status remained stagnant at "unfulfilled." Frustrated by the lack of communication, I reached out to the Stuhrling team, who explained the issue as an "inventory problem" and proposed an alternative tourbillon model that failed to captivate me. Disheartened by the setbacks and miscommunications, I made the difficult decision to cancel my order and request a refund, realizing that perhaps the stars were not aligned for a successful purchase on stuhrling.com. Despite the challenges I faced, I appreciate the effort from the Stuhrling team in addressing the issues promptly. While my experience may not have been as seamless as I had hoped, I believe that every customer interaction is an opportunity for growth and improvement. As I bid farewell to my tourbillon dreams with stuhrling.com, I wish them success in refining their processes to provide future shoppers with a truly smooth and enjoyable shopping experience. E
Eric W.
A Gem Adorning My Wrist, Yet Durability Dubious
Discovering the perfect accessory for my wrist was a delightful journey thanks to stuhrling.com. The watch's impeccable size, comfort, and aesthetic appeal truly elevate any casual outfit effortlessly. Initially planning to flaunt it as a dive watch, I encountered a discrepancy in its water resistance capacity, unveiling a tarnish on its reliability. Furthermore, the faulty chronograph hands unveiled a chink in the armor of Stuhrling's quality control process, planting seeds of doubt regarding the overall craftsmanship. While the watch shines bright in daily use, skepticism lingers around its longevity, urging caution in future purchases and endorsements until a surge in manufacturing standards is witnessed. R
RFIMike
Stuhrling: More Than Meets the Eye
Embarking on my journey with stuhrling.com, I was gifted the Aeronaut watch, setting the stage for my fascination with their craftsmanship. As time passed, I decided to expand my collection with the Meridian GMT, both adorned with the precision of quartz movements. Despite encountering varied reviews, my experience has been devoid of any setbacks. The watches have not only stood the test of time but have also exuded a simplistic elegance that exceeds their modest price point. Embracing their entry-level status, these timepieces have woven themselves into the fabric of my daily life, reinforcing the notion that true value transcends mere cost. Stuhrling has proven to be a hidden gem, offering more than meets the eye. N
Nigel
A Watch Lover’s Heartache: Lost in Transit
As a dedicated watch enthusiast, I placed an order with stuhrling.com filled with eager anticipation. However, my excitement quickly turned to disappointment as the days passed with no sign of my coveted timepiece. Tracking information indicated that my watch had been languishing at the DHL depot for over a week, leaving me puzzled and frustrated. Hoping for clarity, I reached out to DHL, only to be met with confusion on their end. They informed me that they had no record of any scheduled deliveries from Stuhrling, directing me back to the source of my growing concern. With a sinking feeling in my heart, I embarked on a relentless pursuit to contact Stuhrling for answers. Eight emails, numerous WhatsApp messages, and countless days of waiting went by without a single response from the elusive customer service team at Stuhrling. The lack of communication and accountability left me feeling stranded and helpless in the face of this unsettling situation. Desperate for a resolution, I turned to PayPal as a last resort to retrieve my hard-earned money. The journey from anticipation to disappointment to frustration has been a rollercoaster of emotions, leaving me disheartened and disillusioned with the entire experience. If given the chance, I would undoubtedly echo the sentiment of giving no stars in this troubling ordeal. As a dedicated watch aficionado, the loss of my anticipated timepiece has left a void that transcends mere material possession. In this moment of disappointment, I can only hope that my experience serves as a cautionary tale for others navigating the realm of online purchases. Y
Yudianny Gallo
Timeless Disappointment Turned Evolving Satisfaction: A Genuine Testimonial for Stuhrling Watches
Embarking on my journey with Stuhrling Watches, I had high hopes for a long-lasting timepiece to adorn my wrist. The allure of an automatic watch enticed me, but my optimism was met with a moment of despair when the watch stopped working after a mere three days of inactivity. Investing $260 in this timepiece just a month ago, the sudden malfunction left me disheartened. The additional $30 for shipping to Colombia only added to my frustration. Initially, my experience with the watch and the warranty process left much to be desired, fueling my sense of dissatisfaction. However, as I navigated through the warranty process and engaged with the customer service team at Stuhrling Watches, my perspective began to shift. Their attentive and empathetic approach towards addressing my concerns highlighted a commitment to customer satisfaction. Through their efforts, my watch was swiftly repaired and returned to me in pristine condition. This transformative experience has not only restored my faith in Stuhrling Watches but has also deepened my appreciation for their dedication to rectifying issues and providing quality service to customers worldwide. As I gaze at my newly revived timepiece, I am reminded that every setback can be an opportunity for growth and improvement. Thank you, Stuhrling Watches, for turning my initial disappointment into evolving satisfaction. Your commitment to excellence and customer-centric values have truly set you apart in the world of watchmaking. R
Richard E. Woodward III
Unveiling the Timeless Charm of Stuhrling Watches
Enthralled by the thoughtfulness of my brother's gift – a Stuhrling Mad Man 255 watch marking my 40th birthday – I embarked on a decade-long journey with this timepiece. As time unfurled its tapestry, the strap eventually succumbed to wear, prompting me to embark on a quest for a replacement. Upon delving into the realm of Stuhrling's customer service, I encountered a replica of their initial warmth and efficiency. With swift responsiveness, they guided me to the elusive replacement strap, exuding a sense of reassurance. Yet, the plot thickened when the new strap arrived cloaked in anonymity, devoid of the essence that once defined my cherished timepiece. Despite my attempts to convey the mismatch, echoes of silence reverberated through the void of unaddressed emails. Adding salt to the wound, a deluge of intrusive marketing campaigns inundated my inbox, tarnishing the once-glorious image of Stuhrling. Reflecting on my array of timepieces echoing names like Casio, Seiko, and Fossil, a poignant realization dawned upon me. The enchanting allure of Stuhrling, once a beacon of elegance, now flickered dimly amidst the shadows of neglect and oversaturation. Thus, as the hands of time continue their eternal dance, I bid adieu to my time with Struhrling, embarking on a new chapter rich with authenticity and genuine connection that transcends the confines of mere timekeeping. M
Mr James Hardy
Exceeding Expectations: A Testimonial of Timeless Elegance
Reflecting on my experience with stuhrling.com over the past four years, I can confidently say that their timepieces have truly exceeded my expectations. Having purchased three watches from them during this time, I have been consistently impressed by the exceptional value they offer. Each watch arrived meticulously presented, evoking a sense of luxury and sophistication that belies their affordable price point. What truly sets Stuhrling apart is the remarkable durability of their watches. As someone who owns a prestigious £5000 Breitling timepiece, I can attest that I have encountered fewer issues with my Stuhrling watches. This speaks volumes about the quality and craftsmanship that goes into each Stuhrling creation. From their stylish designs to their reliable performance, Stuhrling watches have become an integral part of my daily life, adding a touch of elegance and functionality to every outfit. For anyone seeking a timepiece that seamlessly blends affordability with excellence, I wholeheartedly recommend exploring the stunning collection offered by Stuhrling. My journey with Stuhrling has been nothing short of exceptional, and I look forward to many more years of savoring the beauty and precision of their watches. S
Silke Vansteenkiste
A Gem Amidst Rock: Unearthing My Experience with Stuhrling Watches
Embarking on a quest to find the perfect timepiece for my husband, I stumbled upon Stuhrling.com. Enthralled by the elegance of their skeleton watch, I eagerly made the purchase in June. However, the glow of excitement quickly faded when in July, I noticed the watch lagging behind by a couple of minutes. Hoping for a swift resolution, I reached out to their aftersales team. After a slight delay in response, they requested me to undertake various troubleshooting steps. Despite my best efforts, the issue persisted. Being based in the EU, the next steps added insult to injury - I had to shoulder the shipping costs for sending the watch back to the US, amounting to a hefty 39€. Moreover, the prospect of shelling out an additional 100€ for repairs on a watch still under warranty echoed disappointment. In the search for excellence in both product and service, the experience with Stuhrling watches left me longing for more. The allure of their designs was eclipsed by the shadows of subpar quality and lackluster customer care. Amidst the rough landscape of my horological journey, Stuhrling failed to shine as a beacon of reliability and satisfaction.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction
Stuhrling.com is an online retailer specializing in stylish and affordable timepieces. With a wide range of watches for both men and women, this website aims to bring high-quality and trendy designs to customers at competitive prices. In this editorial review, we will explore several aspects of Stuhrling.com to help you make an informed decision about your next watch purchase.Pros and Cons
- Pros:
- Wide selection of stylish and affordable watches for both men and women.
- Free shipping on all orders, providing added value for customers.
- 30-day return policy, ensuring a risk-free shopping experience.
- Secure online payment options for customer convenience.
- Limited selection of luxury or high-end watches.
- Some customers have reported potential issues with product durability.