Users Voice for Sugarandjade

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Sugarandjade Overall rating
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Review article published on: 24 Dec 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.3 3.6 3.1 3 4.1
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Sugarandjade Review by


Sugar and Jade is an online store that specializes in clothing and accessories for women. The website offers a wide range of products that cater to different styles and preferences, including dresses, tops, jackets, pants, skirts, and more. Sugar and Jade was founded with the goal of providing trendy and affordable fashion pieces that are comfortable and easy to wear.

Pros and Cons

Pros: - A wide selection of clothing and accessories - Affordable pricing - Free shipping on orders over $50 - Easy to use website Cons: - Limited sizes available - Limited customer reviews - Limited product photos

User Experience

The website is straightforward and easy to navigate, with clear categories and filters that make it simple to find specific products. The overall design is modern and visually appealing, with high-quality product images that showcase the items well. The checkout process is straightforward and secure, with several payment options available.

Pricing and Value for Money

Sugar and Jade offers affordable pricing on all their products, with most items costing between $20 and $50. The quality of the products matches their price, making them a great value for money. Additionally, Sugar and Jade offers frequent promotions and discounts, which further increase the value for money for customers.


Some alternative online fashion stores include: - Fashion Nova - PrettyLittleThing - Boohoo - Missguided - ASOS

Customer Service

Sugar and Jade has a dedicated customer service team that is available to assist customers with any inquiries or issues. They offer several methods of contact, including email and phone, and are quick to respond to queries. Additionally, the website has a comprehensive FAQ section that answers many common questions.

Product Quality and Selection

Sugar and Jade offers a wide selection of clothing and accessories that cater to different styles and occasions. The quality of the products is generally good, given the affordable pricing. However, some customers may find the sizing to be limited, and there are only a few customer reviews available to gauge the quality of the products accurately.

Website Usability

The website is user-friendly, with clear categories and filters that make it easy to find specific products. The product pages are informative, with high-quality images and detailed descriptions of the items. Additionally, the checkout process is straightforward, with several payment options available.

Returns and Exchanges

Sugar and Jade offers returns and exchanges on all their products within 14 days of purchase, provided that the items are in their original condition with tags attached. Customers are responsible for the return shipping costs, and returns are processed within 7-14 business days of receipt.

Promotions and Discounts

Sugar and Jade frequently offers promotions and discounts on their products, which can range from 10% off to free shipping. Customers can sign up for the website's newsletter to receive updates on these discounts or visit the website's promotions page to see current offers.


Sugar and Jade has a good reputation among customers, with many positive reviews online. Customers appreciate the affordable pricing and trendy styles, and many have praised the customer service team's responsiveness.

Payment Options

Sugar and Jade accepts several payment options, including credit cards, PayPal, and Afterpay. Customers can choose their preferred payment method at checkout, and the website ensures that all payment information is secure and protected.

Loyalty Programs

Sugar and Jade does not currently offer a loyalty program for customers. However, they do offer occasional promotions and discounts that can help customers save money on their purchases.

Customer Reviews

Although there are limited customer reviews available, most reviews of Sugar and Jade are positive. Customers appreciate the affordable pricing, trendy styles, and quality of the products.

Community Involvement

Sugar and Jade does not appear to be actively involved in any community initiatives at this time. However, they have a strong social media presence and regularly engage with customers on platforms such as Instagram.

Shipping and Costs

Sugar and Jade offers free shipping on orders over $50 within the United States. For orders under $50, shipping costs start at $5.99. The website also offers international shipping to select countries for an additional fee, which varies depending on the location. Shipping times vary depending on the destination and shipping method selected.