Sugarpop Reviews

Voted Terrible (1/5)

35 Votes

35 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

46% users rated Terrible
43% users rated Poor
11% users rated Average
0% users rated Very Good
0% users rated Excellent
Write a review

Introduction:

Sugarpop.com is an online candy store that offers a wide range of delicious and high-quality sweets at affordable prices. The company prides itself on sourcing the best ingredients and producing unique candy flavors that are hard to find elsewhere. Their website is easy to navigate, and they offer prompt delivery services across the United States.

Pros and Cons:

Pros:
  • Large selection of candy and sweets
  • Reasonable prices
  • High-quality and unique flavors
  • Free shipping options available
  • A user-friendly website that is easy to navigate
Cons:
  • Limited international shipping options
  • The website can be slow to load at times

User Experience:

Sugarpop.com has a user-friendly website that is easy to navigate. The website is well-organized, and the search function is intuitive, allowing users to easily find what they are looking for. The checkout process is also straightforward, and users can easily create an account for faster transactions.

Pricing and Value for Money:

Sugarpop.com offers competitive prices for their candy and sweets, making them accessible to a wide range of customers. They also offer free shipping for orders over a certain amount, which is a great value for money.

Alternatives:

Some alternative candy stores to consider include:
  • CandyWarehouse.com
  • Dylan's Candy Bar
  • Oh! Nuts

Customer Service:

Sugarpop.com has excellent customer service, and their representatives are friendly and knowledgeable. They also have a comprehensive FAQ page on their website that covers most common questions.

Product Quality and Selection:

Sugarpop.com offers high-quality and unique candy flavors that are hard to find elsewhere. Their selection includes everything from classic candies to more exotic flavors, making it easy to find something for everyone.

Website Usability:

Sugarpop.com's website is easy to navigate, and the search function is intuitive, allowing users to easily find what they are looking for. The website is well-organized and visually appealing, making it a seamless user experience.

Returns and Exchanges:

Sugarpop.com has a comprehensive return policy, and customers can return products within a certain timeframe for a refund or exchange. However, they do not cover the cost of shipping on returns or exchanges.

Promotions and Discounts:

Sugarpop.com offers promotions and discounts throughout the year, including seasonal sales and discounts for first-time customers. Customers can also sign up for their newsletter to stay up-to-date on the latest promotions and discounts.

Reputation:

Sugarpop.com has a positive reputation for offering high-quality candy and sweets at affordable prices. They also have a strong social media presence and excellent customer reviews.

Payment Options:

Sugarpop.com accepts a wide range of payment options, including credit/debit cards, PayPal, Apple Pay, and Google Pay.

Loyalty Programs:

Sugarpop.com does not currently offer a loyalty program but offers other promotions and discounts.

Customer Reviews:

Customers have left positive reviews about Sugarpop.com, praising their high-quality candy, excellent customer service, and fast shipping. Some customers have also mentioned the unique flavors and variety of candy options available.

Community Involvement:

Sugarpop.com is involved in their local community and supports various charitable organizations.

Shipping and Costs:

Sugarpop.com offers prompt shipping services to customers across the United States. They also offer free shipping for orders over a certain amount. However, their international shipping options are limited, and shipping costs vary depending on location and order size.