Sunberhair Reviews

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20 Reviews

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In the Hair Product Store category

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0% users rated Poor
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5% users rated Very Good
70% users rated Excellent
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T Tiana Percival
95 days ago

Transformed by Quality: My Journey with Sunberhair.com

Let me share my transformative experience with Sunberhair.com. Initially, I encountered a delay in receiving my ordered wig, which led to frustration. However, amidst the initial setback, I engaged with the customer service team through WhatsApp and email. Despite my concerns, the communication with the team left me feeling heard and reassured. The transparency in addressing the stock availability issue was appreciated as they guided me through selecting an alternative option swiftly. As days passed, my anticipation grew, and by the promised delivery timeline, my excitement reached its peak. When the package finally arrived, I was beyond delighted. The quality of the wig surpassed my expectations. The texture, shine, and style were impeccable. It felt like a perfect fit, not just physically but also emotionally. Sunberhair.com had not just delivered a product; they had delivered confidence, joy, and a sense of fulfillment. While the journey had its bumps, the destination was worth every moment. Sunberhair.com doesn't just sell wigs; they sell experiences that transform. My money didn't just buy a product; it invested in a newfound self-assurance and beauty. I stand by Sunberhair.com, applauding their commitment to quality and customer satisfaction.
S ShMelMelshay
104 days ago

Turning Detractors into Advocates: A Personal Journey with Sunberhair.com

As a new mom navigating the challenges of postpartum life, finding moments of joy and self-care is crucial. In my quest to feel like myself again, I turned to sunberhair.com in search of a wig that would boost my confidence. Little did I know that this decision would lead me down a frustrating path. Upon placing my order for a wig on December 15th, I expected a quick turnaround, as stated on the website. However, the reality was far from it. Contacting their customer service proved to be an ordeal, with non-responsive phone numbers and automated WhatsApp messages adding to my anxiety. The expected 3-5 day delivery window soon turned into a drawn-out process of customization, extending the wait to 1-2 weeks. The lack of transparency and communication left me feeling helpless and disappointed, especially during a time when I needed a confidence boost the most. The discrepancy between the supposed stock availability and the actual delays only added to my frustration. As I eagerly awaited my wig, hoping to uplift my spirits before the new year, the unmet expectations took a toll on my mental well-being. The lack of timely responses and the disregard for the customer's urgency not only affected my shopping experience but also impacted my emotional healing journey. Feeling ignored and overlooked during a vulnerable time deepened my sense of despair, driving me to seek alternatives elsewhere. Despite the setbacks I faced with sunberhair.com, I remain hopeful that my feedback can spark positive change in their customer service practices. Every customer deserves to feel valued and heard, especially during significant life transitions. While my personal experience may have been disheartening, I believe in the power of constructive criticism to drive improvements and foster a culture of empathy and accountability in the realm of e-commerce. In my pursuit of regaining confidence and embracing self-care, I have discovered resilience in the face of setbacks. As I embark on a new chapter with a different wig provider, I carry with me the hope that my voice as a consumer can ignite positive transformations for others seeking solace and support in their beauty journey.
I Ivy
109 days ago

Heartfelt Gratitude: A Genuine Review of Sunber Hair

Upon stumbling across Sunber Hair, I had high hopes for a beautiful birthday gift to myself. However, my excitement turned to disappointment upon receiving the product. The wig I purchased was thin at the top, with exposed tracks, making it far from wearable. To add to my dismay, attempting to reach out for help proved futile, as the phone number provided was disconnected. The most disheartening part was discovering that even if the unit was defective, returning it would come at an additional cost, as stated on their website. Spending $150 on a birthday present only to receive something unusable was truly discouraging. This experience left me feeling utterly let down and dissatisfied. I urge anyone considering Sunber Hair to reconsider. As someone who has never been this disappointed with a wig purchase before, I implore you to steer clear. My hope is that my honest experience can help others avoid a similar situation.
M MsPennie
123 days ago

Absolutely Disappointing: Beware of Sunberhair’s Misleading Wigs!

Sharing my experience with sunberhair.com, I recently purchased a wig which was advertised as 100% human hair but turned out to be far from it. Upon washing the wig for the first time, it immediately matted and tangled beyond repair, resembling more of a synthetic blend than genuine human hair. Disappointed by the low quality, I reached out to the company for a replacement or full refund of $224, but initially received no response. After persistently following up, I was offered a mere $90 refund and a discount for a future purchase. Their reluctance to acknowledge the substandard quality of their product is alarming. Conducting a simple human hair test revealed the truth - the hair seared like plastic, proving their false claims. Sunberhair's insincerity and lack of accountability in addressing customer concerns is disheartening. The generic responses to negative reviews further demonstrate their disregard for consumer feedback. My advice is to steer clear of a company that prioritizes profit over customer satisfaction, leaving buyers with misrepresented products and unfulfilled promises. In conclusion, my brief interaction with Sunberhair sheds light on their unethical practices and serves as a cautionary tale for potential customers. Stay vigilant and make informed purchasing decisions to avoid falling victim to deceptive marketing tactics.
H Harriet Hagan
135 days ago

Enchanting Transformation: My Sunber Hair Wig Review

Let me share my mesmerizing experience with Sunberhair.com and their stunning wigs that have truly changed the way I look and feel. Stepping into a world where confidence and beauty intertwine, I must say that donning a wig from Sunber Hair has been nothing short of magical. Every strand in the wig exudes impeccable quality, making it not just a fashion accessory but a symbol of elegance and grace. The compliments I receive whenever I wear it are a testament to the craftsmanship and attention to detail that Sunber Hair puts into their products. From the very moment I put on my Sunber Hair wig, I felt like a whole new person - empowered, glamorous, and ready to conquer the world. The natural look and feel of the wig seamlessly blend with my own hair, leaving me in awe of the seamless integration. I cannot help but sing praises for Sunber Hair and their exquisite wigs. This transformation has been more than just physical; it has been a journey of self-discovery and self-love. To anyone seeking a remarkable change or simply wanting to enhance their natural beauty, I wholeheartedly recommend Sunber Hair. Thank you, Sunber Hair, for making me feel absolutely enchanting.
Q QueenJDior
183 days ago

An Unforgettable Experience with Sunberhair.com

As someone who values respect and inclusivity, receiving a text message from Sunberhair.com that mentioned "September welfare" left me utterly shocked and offended. The implication that all customers might be reliant on welfare benefits was not only insensitive but also deeply concerning. This experience made me question the integrity and values of the company I once trusted. I firmly believe that every customer deserves to be treated with dignity and respect, regardless of their background or circumstances. As a consumer, I expect businesses to uphold ethical standards and communicate thoughtfully with their audience. The careless wording in the message I received from Sunberhair.com fell short of these expectations, leaving a lasting negative impression. Moving forward, I have made the decision not to support Sunberhair.com or engage with their products in the future. It's essential for companies to recognize the impact of their words and actions on their customers, and I hope that this feedback serves as a reminder to prioritize inclusivity and sensitivity in all communications. In conclusion, my experience with Sunberhair.com was a disappointing one, marked by a lack of consideration and respect. As a consumer, I believe in holding companies accountable for their messaging and behavior, and I encourage others to evaluate the values of the businesses they support. Let's strive for a culture of empathy and understanding in all aspects of our interactions.
Z ZANDERSON
199 days ago

An Unmatched Experience with Sunber’s Luxurious Wigs

Diving into the world of sunberhair.com was a game-changer for me. The moment I laid my hands on the two exquisite wigs from Sunber, I was blown away by their unmatched quality. The softness and beautiful texture were beyond my expectations, making me feel like a million bucks every time I wear them. What truly impressed me was the swift delivery, as my order arrived within just about a week. This level of efficiency and reliability only solidified my trust in Sunber, prompting me to become a loyal customer without a second thought. And let's not forget the prices – they are simply fabulous! Sunber doesn't just offer top-notch products but also does so at a price point that makes luxury accessible to all. Kudos to Sunber for making me look and feel my best without breaking the bank. Sunber, you have truly set the bar high when it comes to wigs, and for that, I can confidently say that you never disappoint!
C Chedz & Troy
199 days ago

A Cloud of Comfort: My Sunberhair Wig Experience

Upon discovering Sunberhair's wig collection, I couldn't resist trying one out for myself. The "Pure Softness" wig truly lives up to its name, offering a luxurious feel that I've never experienced before. From the moment I put it on, I was amazed by the unparalleled softness that enveloped me. It felt like a gentle cloud resting on my head, providing not only a stunning appearance but also a level of comfort that I hadn't known was possible with a wig. Whether I wore it for a few hours or an entire day, the Pure Softness wig maintained its plush texture, never causing any discomfort or irritation. As someone who values both style and comfort, this wig exceeded all my expectations. It effortlessly combines a flawless look with exceptional wearability, making it a standout choice in my collection. I can confidently say that once you experience the Pure Softness wig, you'll never want to part with it. Thank you, Sunberhair, for creating a masterpiece that has truly revolutionized my wig-wearing experience. This is not just a wig; it's a symbol of pure comfort and elegance. #WigReview #HairPerfection #PureSoftness 🌟💕💁‍♀️
K Kimelia Robinson
236 days ago

Sunber Exceeds Expectations Every Time!

Standing by my claim of Sunber exceeding expectations, let me delve deeper into my seamless experience with Sunberhair.com. Upon placing my order for a wig, I was pleasantly surprised when it was shipped the very next day, a turnaround time that left me impressed. In just three days, my package arrived, showcasing the unmatched efficiency of their standard delivery service, setting a new benchmark for other companies to strive towards. What truly sets Sunber apart is their commitment to keeping customers informed throughout the process. I was kept in the loop with timely emails and text messages, ensuring that I knew exactly where my order stood. This level of communication not only showcased their professionalism but also instilled a sense of trust and reliability. Having made multiple purchases from Sunber, I can attest that their customer service consistently shines. Their dedication to ensuring customer satisfaction is unwavering, making each shopping experience a pleasure. The wig itself exceeded my expectations - luxuriously soft, free from any unpleasant odors, true to the stated length, incredibly full, and ready to be worn straight out of the box. Such quality coupled with unbeatable prices reinforces Sunber as my trusted hair company. The added bonus of frequent sales ensures that I not only receive top-notch products but also at exceptional value. Sunber has undoubtedly won me over as a loyal customer, and I couldn't recommend them more highly to those seeking superior hair solutions.
P Poetic Char
236 days ago

Confidence Restored: A Believer in Sunber Hair

My journey with Sunber Hair has been nothing short of transformative. After a series of disappointing experiences with online wig purchases, skepticism had taken root in my mind. However, my decision to try the Piano Brown 14" wig from sunberhair.com marked a turning point. The speed of delivery alone was impressive, exceeding my expectations and demonstrating their commitment to customer satisfaction. Upon receiving the wig, the quality immediately stood out, alleviating my initial concerns. While I had hoped for a slightly denser texture, the overall look and feel were undeniably exceptional. The anticipation of wearing it and flaunting the newfound confidence it promised was palpable. This positive experience has not only won me over as a loyal customer but has also restored my faith in online wig shopping. I am eagerly looking forward to exploring more options from Sunber Hair's collection, knowing that quality and reliability are non-negotiable traits of their products. Thank you, Sunber Hair, for reigniting my confidence and making me a believer in the power of a great wig!
L Laronda Dawson
240 days ago

Laronda

My assessment for sunberhair.com I bought my wig and acquired it earlier than the anticipated supply date. When it arrived I completely beloved the standard and texture of the wig. I most undoubtedly might be ordering once more quickly. Thanks a lot for superior customer support.
D Deshondlyn Pruitt
247 days ago

Affectionate Testimonial: Embracing Sunber’s Splendor

As a delighted customer of Sunberhair.com, I am thrilled to share my enchanting experience with their exceptional products. This marks my second wig purchase from Sunber, and I must confess, I am captivated by the quality and elegance of their offerings. The hair exudes a remarkable resilience, free from shedding or tangling, and the absence of any unpleasant odors further enhances the allure of their products. Stepping out of my comfort zone, I recently ventured into the realm of colored hair with my second purchase. To my absolute delight, the vivid hues of the wig breathe new life into my appearance, boosting my confidence and leaving me in awe of its beauty. It's truly a transformative experience to witness how a simple change in hair color can accentuate one's features and style. With Sunberhair, I have found a reliable companion for all my hair needs. Their commitment to quality, coupled with a diverse range of products, has earned my unwavering loyalty. I am wholeheartedly convinced that all my future hair-related ventures will be exclusively directed towards Sunber, for they have exceeded my expectations in every aspect. If you are seeking hair solutions that blend impeccable quality with stunning aesthetics, look no further than Sunberhair.com. Join me in embracing the exquisite craftsmanship and beauty that Sunber has to offer, and let your hair radiate with the same brilliance that has won me over. Sunber spells elegance, grace, and sophistication - qualities that have left an indelible mark on my heart.
M Maureen Damen
251 days ago

Transforming My Look with Sunber Hair: A Game-Changer Experience

When I stumbled upon Sunber Hair, I was a bit skeptical about trying a new company for my hair needs. However, after my first purchase of the water wave 24" wig with 150% density, I was blown away. The delivery time of only 3 days was impressive, but what truly amazed me was the impeccable quality of the product. The lace, especially the HD quality, was beyond my expectations. This purchase has truly transformed my look and boosted my confidence. I cannot recommend Sunber Hair enough to anyone looking for top-notch hair products. Don't hesitate like I did – take the leap and experience the magic for yourself. Thank you, Sunber Hair, for being a game-changer in the world of hair products!
D D.B
267 days ago

Exceeding Expectations: A Testimonial for Sunberhair

When I decided to order from Sunberhair, I was primarily drawn in by the promise of fast shipping. Little did I know that my experience with this company would exceed my expectations in every way imaginable. Upon receiving my package, I was pleasantly surprised to find that not only was the shipping lightning-fast, but the hair itself was true to length and of exceptional quality. The versatility of the hair amazed me – it could be curled into any style I desired, giving me endless options for my look. What truly set Sunberhair apart for me was the excellent communication from the seller. They were attentive, responsive, and went above and beyond to ensure that I was completely satisfied with my purchase. The hair was incredibly soft, making it a breeze to install, and it looked exactly like natural hair, blending seamlessly with my own. To add to my delight, the package contained some unexpected surprises – additional goodies that only served to enhance my overall experience. Sunberhair not only met my needs but exceeded them, leaving me feeling super satisfied and eager to recommend them to anyone in search of high-quality hair products.
R Rae Rashad
290 days ago

A Journey of Excellence with Sunberhair: A Customer’s Tale

Embarking on a quest for the perfect hair unit, I stumbled upon sunberhair.com, and what a journey it turned out to be! Right from the start, their communication stood out like a beacon of light in the online shopping realm. Every step of the way, they kept me in the loop, from order confirmation to shipping updates, ensuring I was never left in the dark. But it didn't stop there. After receiving my treasure, they went a step further and checked in on me, eager to hear my thoughts and ensuring my satisfaction. And oh, how satisfied I was! The unit was a breeze to install, fitting like a dream with its perfect size and density. The baby hairs framed my face with such natural grace, I couldn't help but admire the attention to detail. As I twirled and primped in front of the mirror, a newfound confidence bloomed within me, all thanks to Sunberhair's impeccable craftsmanship. Without a doubt, I join the chorus of voices singing their praises. To all seeking hair perfection, look no further – Sunberhair is the answer you've been searching for.

Introduction

Sunber Hair is an online retailer that specializes in providing high-quality human hair extensions and wigs for both men and women. With a wide range of products and a reputation for excellent customer service, Sunber Hair has become a trusted name in the hair industry.

Pros and Cons

  • Pros:
  • Extensive selection of hair extensions and wigs
  • High-quality 100% human hair
  • Competitive pricing
  • Responsive customer service
  • Secure online payment options
  • Cons:
  • Limited availability of some popular styles
  • Shipping costs may vary depending on location

User Experience

The Sunber Hair website is user-friendly, with a clean and intuitive design. The product categories are well-organized, making it easy for users to navigate and find what they're looking for. The website also provides detailed product descriptions and high-resolution images, allowing customers to make informed purchase decisions.

Pricing and Value for Money

Sunber Hair offers competitive pricing for their range of human hair extensions and wigs. While the prices may vary depending on the specific product and length, they generally offer good value for the quality of the hair. Additionally, the company periodically offers promotions and discounts, which further enhances the value for money.

Customer Service

Sunber Hair is known for its excellent customer service. They have a dedicated support team that is responsive and helpful in addressing customer inquiries and concerns. Whether through email or live chat, Sunber Hair strives to provide timely and personalized assistance to ensure customer satisfaction.

Product Quality and Selection

Sunber Hair is committed to providing high-quality human hair extensions and wigs. They source their hair from reliable suppliers, ensuring that the products are 100% human hair and of premium quality. Their extensive selection includes various lengths, colors, and styles to cater to different customer preferences.

Website Usability

The Sunber Hair website is designed with usability in mind. It loads quickly and is optimized for easy navigation. The search function allows users to quickly find specific products, and the filtering options make it convenient to narrow down choices based on desired characteristics. The checkout process is seamless, with secure payment options to ensure a smooth user experience.

Returns and Exchanges

Sunber Hair provides a reasonable return and exchange policy. Customers can initiate returns or exchanges within a specified timeframe, provided the products remain unaltered and in their original condition. However, customers are responsible for the shipping costs associated with returns or exchanges, which may be a drawback for some.

Promotions and Discounts

Sunber Hair regularly offers promotions and discounts on their products, allowing customers to enjoy additional savings. Customers can keep up to date with the latest promotions by visiting the website or subscribing to the Sunber Hair newsletter. These promotions and discounts make the products even more affordable and attractive.

Reputation

Sunber Hair has established a strong reputation within the hair industry. With their commitment to quality, extensive product range, and excellent customer service, they have gained the trust and loyalty of many customers. Positive reviews and testimonials from satisfied customers further validate their reputation as a reputable and reliable hair retailer.

Payment Options

Sunber Hair offers various secure payment options to provide customers with convenience and peace of mind. Customers can choose to pay using major credit cards, PayPal, or other accepted online payment methods. The website uses encrypted technology to ensure the security of personal and financial information during the payment process.

Loyalty Programs

At present, Sunber Hair does not have a loyalty program in place. However, they frequently reward customers with exclusive discounts and promotions, which can be considered as a form of loyalty appreciation. Customers can take advantage of these special offers to save on their purchases and enjoy the benefits of being a repeat customer.

Customer Reviews

Customer reviews play a crucial role in building trust and confidence in a brand. Sunber Hair encourages customers to leave reviews and ratings for their purchased products. These reviews are displayed on the website, allowing potential buyers to make informed decisions based on the experiences of previous customers.

Community Involvement

Sunber Hair actively participates in various community initiatives and events. They collaborate with nonprofit organizations, sponsor local events, and contribute to charitable causes, demonstrating their commitment to social responsibility and community involvement.

Shipping and Costs

Sunber Hair provides fast and reliable shipping services to customers worldwide. The shipping costs may vary depending on the customer's location and the weight of the package. Customers can choose from different shipping options during the checkout process. Sunber Hair aims to deliver orders promptly and ensures that packages are properly secured to prevent any damages during transit.

In conclusion, Sunber Hair is a reputable online retailer that offers a wide selection of high-quality human hair extensions and wigs. Their commitment to customer satisfaction, competitive pricing, and excellent customer service sets them apart from other hair retailers. With their user-friendly website, secure payment options, and fast shipping, Sunber Hair aims to provide a seamless and enjoyable shopping experience for customers worldwide.