Sunberhair User Reviews

Introduction

Sunber Hair is an online platform specializing in high-quality virgin human hair extensions, weaves, and wigs. Based in Xuchang, China, the company prides itself on offering exceptional hair quality and affordable prices to its customers worldwide. Sunber Hair has a wide selection of hair products, including Brazilian, Malaysian, Peruvian, and Indian hair, as well as different textures, colors, and lengths.

Pros and Cons

Pros:

• High-quality virgin human hair products
• Wide selection of textures, colors, and lengths
• Affordable prices
• Offers free shipping on most orders
• User-friendly website

Cons:

• Shipping can take longer than expected
• May experience delays due to customs or COVID-19
• May not have the exact color or texture as advertised

User Experience

Sunber Hair's website is user-friendly and easy to navigate. The website is well-organized, and customers can easily find the hair products they need. The website also has detailed descriptions of each product, so customers can get a good understanding of what they're purchasing. Additionally, the website has a FAQ section that answers most of the common questions customers may have.

Pricing and Value for Money

Sunber Hair offers competitive prices for its high-quality virgin human hair products. Prices vary depending on the length, texture, and color of the hair, but generally, they're affordable compared to other hair extension brands. Sunber Hair also offers occasional promotions and discounts, which make their products even more affordable.

Alternatives

Some alternative hair extension brands to Sunber Hair include:

• AliExpress Hair
• UNice Hair
• Julia Hair
• Nadula Hair

Customer Service

Sunber Hair provides excellent customer service. Customers can contact the company through email, WhatsApp, or phone, and they usually get a prompt response. Sunber Hair's customer service team is friendly, helpful, and willing to assist customers with any issues they may have.

Product Quality and Selection

Sunber Hair's product quality is exceptional. The company only sells high-quality virgin human hair that is soft, silky, and tangle-free. Sunber Hair also has a wide selection of hair products, including Brazilian, Malaysian, Peruvian, and Indian hair, as well as different textures, colors, and lengths. Although the exact color and texture may not always match what's advertised, the quality of the product remains consistent.

Website Usability

Sunber Hair's website is well-designed and easy to navigate. The website is organized by product category, making it easy for customers to find what they're looking for. The website also has a search bar that customers can use to search for specific hair products. Additionally, the website has a FAQ section that addresses common customer questions.

Returns and Exchanges

If customers are not satisfied with their product, they can return or exchange it within seven days of receiving it. The hair must be in its original condition and packaging. However, Sunber Hair does not cover the cost of shipping for returns or exchanges.

Promotions and Discounts

Sunber Hair offers occasional promotions and discounts on their products. Customers can check their promotions page for any ongoing discounts or sign up for their newsletter to receive updates on promotions.

Reputation

Sunber Hair has a good reputation for providing high-quality virgin human hair products at affordable prices. The company has positive customer reviews, and their customer service is considered excellent.

Payment Options

Sunber Hair accepts several payment options, including PayPal, credit card, and bank transfer. The company uses secure payment gateways to ensure customers' transactions are safe and secure.

Loyalty Programs

Sunber Hair does not have a loyalty program, but they do offer occasional promotions and discounts to their customers.

Customer Reviews

Sunber Hair has positive customer reviews on their website and other platforms, such as Trustpilot and Google reviews. Most customers appreciate the quality of the products, the affordable prices, and the excellent customer service.

Community Involvement

Sunber Hair does not have any ongoing community involvement initiatives.

Shipping and Costs

Sunber Hair offers free shipping on most orders, but it may take longer than expected due to customs or COVID-19 delays. Customers can also choose expedited shipping options, but they will have to pay extra for shipping costs. Sunber Hair also offers tracking information for all orders.