Sunglasses-shop User Reviews

Introduction

Sunglasses-shop.co.uk is an online retailer for designer sunglasses, offering a huge selection of premium eyewear brands such as Ray-Ban, Oakley, Persol and many more. The website was founded in 2002 and has since grown to become one of the leading online destinations for high-quality sunglasses in the UK market.

Pros and Cons

Pros:

• Huge selection of designer sunglasses
• Competitive prices
• Free next day UK delivery
• 30-day returns policy
• Excellent customer service

Cons:

• No international shipping
• Prices can be higher than other retailers selling the same products

User Experience

The website interface is user-friendly, making it easy to navigate and find the desired products. With an easy-to-use search bar and well-organised categories, customers can easily find the sunglasses they want. Moreover, Sunglasses-shop.co.uk provides detailed product pages with multiple product images, product descriptions, and customer reviews, thus making it easier for customers to make informed shopping decisions.

Pricing and Value for Money

Prices at sunglasses-shop.co.uk are relatively competitive, although some products may be slightly more expensive than other online retailers. Nonetheless, the store regularly has promotions and discounts on different products, making their prices very reasonable for the high-quality of products they offer. Additionally, they offer free next day delivery on orders over £80, making their products even more value for money.

Alternatives

Ray-Ban, Sunglasses Hut, and Smartbuyglasses are some of the online retailers providing alternatives to Sunglasses-shop.co.uk. These stores offer similar designer sunglasses collections, with similar pricing structures and shipping policies.

Customer Service

Sunglasses-shop.co.uk has a highly responsive and helpful customer service team that is ready to assist customers with any queries or concerns. Customers can reach out to them via phone or email, with the live chat available on their website. Also, their FAQ page addresses most of the commonly-asked questions, making it easier for customers to get answers to their queries.

Product Quality and Selection

Sunglasses-shop.co.uk offers a wide selection of high-quality designer sunglasses from some of the world's most renowned brands. Moreover, they have a diverse collection of lens colours and styles, making it easy for customers to find a pair of sunglasses that perfectly suits their preferences.

Website Usability

Sunglasses-shop.co.uk has a simple and sleek design, making it easy for customers to browse the website's various categories and products. The website is fast and responsive, with a search function that works well. The website is easily navigable and user-friendly, with all the necessary information displayed clearly on each page.

Returns and Exchanges

Sunglasses-shop.co.uk has an extensive returns policy in place, allowing customers to return their products within 30 days of purchase. The company provides a prepaid returns label with each order, making the process simple and hassle-free. If the customer wishes to exchange the product, they can do so by contacting customer service to arrange a replacement at no additional cost.

Promotions and Discounts

Sunglasses-shop.co.uk regularly offers promotions and discounts on different products. Customers who subscribe to the store's mailing list can receive exclusive offers and discounts. Also, students can take advantage of a 20% student discount on their orders.

Reputation

Sunglasses-shop.co.uk has an excellent reputation within the UK's online retail space. The store is known for its high-quality designer sunglasses, fast and free delivery, great customer service, and hassle-free returns policy. The company has received a lot of positive feedback from satisfied customers, which speaks to the store's credibility and reputation.

Payment Options

Sunglasses-shop.co.uk accepts payment via several payment options, including debit and credit cards, PayPal, and Amazon Pay. The payment process is secure, ensuring customers can make purchases without worrying about security breaches or fraud.

Loyalty Programs

Sunglasses-shop.co.uk does not currently have a traditional loyalty program, but their mailing list offers subscribers a range of exclusive deals, discounts and promotions.

Customer Reviews

Sunglasses-shop.co.uk boasts a large number of positive customer reviews on multiple review sites such as Trustpilot. The store has consistently received high scores for their quality products, fast delivery, and excellent customer service. The reviews are a testament to the store's commitment to providing a positive shopping experience to their customers.

Community Involvement

Sunglasses-shop.co.uk actively supports various charitable causes and has made several donations to different charities, including Guide Dogs UK. Furthermore, they offer discount codes and sponsorships to bloggers and influencers who promote their products on social media.

Shipping and Costs

Sunglasses-shop.co.uk offers free next day UK delivery on orders of £80 and above. They also offer standard delivery, which is typically free and takes 3-5 days. Additionally, they offer international delivery to select countries for a charge. Finally, they provide excellent tracking information so that customers can stay up to date with their order's status at all times. In conclusion, sunglasses-shop.co.uk is a trusted and reputable online retailer for top-quality designer sunglasses. With their excellent selection of products, secure payment options, fast delivery, hassle-free returns policy, and exemplary customer service, it's easy to see why they've become a firm favourite among sunglasses lovers.