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Tammy Alicia Lewis
Turning Regret into Gratitude: A Tribute to Alexia at supervalu.com
On a frustrating day in May, I stumbled into Supervalu in search of a specific item, my patience worn thin after visiting multiple stores. Unfortunately, my initial encounter with Alexia wasn't pleasant – my stress and frustration got the best of me, and I wasn't kind. However, Alexia's unwavering kindness and professionalism shone through my rudeness. Reflecting on that day, I realized the error of my ways. I felt remorse for my behavior and the undeserved treatment towards Alexia. Seeking redemption, I reached out to the store to personally apologize to her. Despite my initial actions, Alexia's compassion and dedication to helping me stood out. In a world where kindness can be rare, Alexia's exceptional customer service and understanding left a lasting impact on me. She went above and beyond, showcasing true professionalism and empathy even in the face of adversity. Alexia, you are truly a special individual deserving of admiration. To anyone visiting Supervalu, do not miss the opportunity to interact with this gem named Alexia. She is not just an employee; she is a shining ROCK STAR who embodies compassion and grace. Thank you, Alexia, for teaching me a powerful lesson in humility and kindness. You truly make a difference. GOD bless you!
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