Users Voice for Surfshop

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Surfshop
Surfshop Overall rating
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Review article published on: 21 Mar 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.7 3.1 4.1 4.8 2
Feb 2023 5 5 5 5 5 1
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Surfshop Review by

Introduction is one of the leading surf shops online, offering a wide range of surfboards, wetsuits, surf accessories, and apparel. The website boasts a user-friendly interface, making it easy to navigate and find the perfect equipment for your surfing needs.

Pros and Cons

Pros: - Extensive selection of products - Competitive pricing - Free shipping on orders over $50 - Easy returns and exchanges - Excellent customer service Cons: - Limited stock on certain products - No loyalty program - Shipping can be slow for some items

User Experience offers a seamless user experience, with clear categorization of products making it easy to find what you are looking for. The website is easy to navigate, the design is clean and modern, and product descriptions and images are informative and detailed.

Pricing and Value for Money offers highly competitive prices, and they frequently run promotions and discounts on many products. Overall, customers can expect good value for their money when shopping on this site.


Alternative surf shops include Jack's Surfboards, Hansen Surfboards, and Surf Station.

Customer Service has excellent customer service, with friendly and knowledgeable staff available to assist customers through live chat, phone, or email. They respond quickly to customer inquiries and provide detailed answers to any questions.

Product Quality and Selection

The quality of products available on is exceptional, with top brands such as O'Neill, Rip Curl, Billabong and Hurley available. The selection of surfboards, wetsuits, accessories, and apparel is extensive, with something to suit everyone's preferences.

Website Usability

The website is user-friendly and easy to navigate, with a clean and modern design. The search functionality is effective, and product listings are clearly laid out for easy browsing.

Returns and Exchanges has a straightforward and hassle-free returns policy. Products can be returned or exchanged within 30 days of receiving the item, provided they are in their original condition.

Promotions and Discounts frequently runs promotions and discounts on many products, with offers ranging from free shipping to 20% off select items.

Reputation has an excellent reputation for providing quality products and exceptional customer service. The website has received many positive reviews from satisfied customers, and it is a trusted and reliable source for surf equipment and apparel.

Payment Options accepts various payment methods, including credit and debit cards (Visa, Mastercard, American Express, and Discover), PayPal, and Apple Pay.

Loyalty Programs

Unfortunately, does not offer a loyalty program at this time.

Customer Reviews

Customers have provided overwhelmingly positive reviews of, with many praising the quality of products and the exceptional customer service provided by the site's staff.

Community Involvement is actively involved in the surfing community, sponsoring events and athletes, and supporting local surf clubs and charities.

Shipping and Costs offers free shipping on orders over $50, and $4.99 flat rate shipping for orders under $50. Expedited shipping options are also available for an additional fee. Shipping times vary depending on the product and destination, and some items may take longer to ship than others.