Users Voice for Suzannegrae

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Suzannegrae
Suzannegrae Overall rating
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Review article published on: 13 Oct 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 2.2 4.1 1.7 1.5 3.1
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Suzannegrae Review by

Introduction is an online fashion store that offers stylish and affordable clothing, accessories, and footwear for women. The website has a wide variety of items, ranging from casual wear to formal attire, making it a one-stop-shop for fashion enthusiasts. has been around for over 90 years, which means that the store has established itself as a reliable source of fashion trends and styles.

Pros and Cons

Pros: - Affordable prices - Wide range of sizes - Easy to navigate website - Free shipping on orders over $75 Cons: - Limited options for men and children - Limited customer reviews - No physical stores in some areas

User Experience has an easy to navigate website that is user-friendly, making it easy for customers to find what they are looking for. The website is visually appealing, with high-quality images and clear product descriptions. Customers can easily search for items by category, color, size, or price range. The checkout process is also quick and straightforward, with various payment options available.

Pricing and Value for Money offers affordable prices for its products, making it accessible to a wide range of customers. The store often has promotions and discounts, allowing customers to save even more. The value for money on the products is acceptable, with most items being of decent quality for their price range.


Some alternative fashion stores to include ASOS, Boohoo, and H&M. These stores also offer a wide range of affordable fashion items for women.

Customer Service provides good customer service, with a helpful and efficient customer support team. The website has a detailed FAQ section that covers most common questions and issues. Customers can also contact the support team via email or phone.

Product Quality and Selection offers a wide selection of products, including dresses, tops, bottoms, activewear, and accessories. The quality of the products is acceptable for the price paid, with most items being comfortable and long-lasting.

Website Usability

The website is easy to use, with a clear layout and well-organized product categories. It is also optimized for mobile devices, making it easy to shop on-the-go.

Returns and Exchanges has a clear and easy-to-follow returns and exchange policy. Customers can return or exchange items within 30 days of purchase, provided that the items are unworn, unopened, and in their original packaging.

Promotions and Discounts often has promotions and discounts, allowing customers to save even more on their purchases. Customers can sign up for the newsletter to receive exclusive offers and updates.

Reputation has a good reputation, with many satisfied customers praising the website's affordable prices and quality products. The store has been around for over 90 years, indicating that it is a reliable source for fashion items.

Payment Options

Customers can pay for their purchases using various payment methods, including credit/debit cards, PayPal, Afterpay, and Klarna.

Loyalty Programs does not have a loyalty program at this time.

Customer Reviews

There are limited customer reviews on, which could make it challenging for new customers to gauge the quality of the products or overall customer experience.

Community Involvement does not have any significant community involvement programs at this time.

Shipping and Costs offers free standard shipping on orders over $75. Otherwise, standard shipping starts at $9.95, and express shipping starts at $14.95. The store also offers international shipping to select countries.