Users Voice for Sweatband

10% users rated Terrible
0% users rated Poor
0% users rated Average
3% users rated Very Good
87% users rated Excellent
Pie Chart Review Representation for Sweatband
Sweatband Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 05 Apr 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 3.8 4.9 4.2 5 4.1
Dec 2022 4.4 5 5 5 1.8 5
Jan 2023 5 4.2 4.8 3.3 5 3
Feb 2023 4.1 5 5 5 3.4 5
Mar 2023 4.7 5 5 5 3.1 5
Line Chart for Rating of peer stores

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Detailed Sweatband Review by

Introduction

Sweatband.com is a popular online store that specializes in fitness equipment, sports accessories, and apparel. The website offers a wide range of products from top brands and caters to customers of all ages and fitness levels. The website is easy to navigate, and customers can find quality products at affordable prices.

Pros and Cons

Pros:
  • Wide range of products
  • Quality products from top brands
  • Affordable prices
  • Responsive customer service
Cons:
  • Limited product selection for some categories
  • Shipping charges can be expensive for heavy items

User Experience

The user experience on Sweatband.com is excellent. The site is well designed, and products are easy to find. The search function is quick, and filters make it easier for customers to narrow down their options. The product pages are informative, and customers can find all the necessary information they need before making a purchase.

Pricing and Value for Money

The pricing on Sweatband.com is competitive, and customers can find quality products at affordable prices. The website also offers regular promotions and discounts, which adds more value for money.

Alternatives

Alternative websites that offer similar products include Pro Direct Fitness, Decathlon, and Amazon.

Customer Service

Sweatband.com provides excellent customer service. The team is responsive and helpful, and customers can contact them via email, phone, or live chat. The website also has a comprehensive FAQ section that addresses common queries.

Product Quality and Selection

Sweatband.com offers a wide range of quality products from top brands. The products are well-designed and cater to customers of all ages and fitness levels. However, some categories have a limited selection.

Website Usability

The website is easy to use and well-designed. It is responsive and works well on both desktop and mobile devices. The search function and filters make it easier for customers to find products quickly.

Returns and Exchanges

Customers can return or exchange products within 14 days of purchase. The products must be in their original packaging and unused. The website provides instructions on how to return or exchange products.

Promotions and Discounts

Sweatband.com offers regular promotions and discounts. Customers can find current offers on the website's homepage or social media pages.

Reputation

Sweatband.com has a good reputation for providing quality products at affordable prices. The website also has positive customer reviews on several forums.

Payment Options

The website accepts multiple payment options, including credit/debit cards, PayPal, and Amazon Pay.

Loyalty Programs

Sweatband.com offers a loyalty program called "Sweatband Rewards." Customers can earn reward points on purchases, referrals, and product reviews. These points can be redeemed for discounts on future purchases.

Customer Reviews

Customers can leave reviews on product pages, which can help other customers make informed buying decisions. The website also has positive customer reviews on several forums.

Community Involvement

Sweatband.com does not have any community involvement programs or initiatives.

Shipping and Costs

Shipping charges vary depending on the size and weight of the product. The website offers free shipping on select products or orders over a certain amount. However, shipping charges can be expensive for heavy items.

Sweatband Recent User Reviews

User Rating

5 stars

93

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Reviewer Name: Andrew

Review Submission Date: 2023-02-02

Review Title: Marvellous
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Review Description: Excellent price compared to other sellers and delivery was prompt and trouble-free. Marvellous.

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Reviewer Name: Daniel Green

Review Submission Date: 2023-02-01

Review Title: Preserving proper customer service !!
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Review Description: Really helpful with my questions and order. Jovi was brilliant, very patient with my daft questions and the odd thing he didn’t know, he went and found out before getting back to me. Really impressed with Sweatband. In times where good customer service seems to have fallen away with online shopping, Sweatband buck the trend and spend time with customers. Quick delivery and help lifting it in the house. Definitely recommend them, and would buy from them again.

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Reviewer Name: David McRae

Review Submission Date: 2023-02-01

Review Title: Great protein and pre workout (Half…
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Review Description: Great protein and pre workout (Half Human) good price. Good delivery time. All good.

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Reviewer Name: Jordan

Review Submission Date: 2023-02-01

Review Title: Great service
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Review Description: Brilliant customer service & delivery arrived a day or two after order was placed

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Reviewer Name: Jennifer

Review Submission Date: 2023-02-01

Review Title: The product arrived the next day
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Review Description: The product arrived the next day, which was excellent. Would have got 5 stars if there was not a number of scratches on the exercise bike.

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Reviewer Name: Chris

Review Submission Date: 2023-02-01

Review Title: DKN2400 exercise bike
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Review Description: Great product at a great price with fast delivery. Would recommend sweatband to my friends.

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Reviewer Name: Joe

Review Submission Date: 2023-02-01

Review Title: tremendous service
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Review Description: The customer service is responsive and helpful, the order is delivered within 2 days, thumb up.

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Reviewer Name: Willow

Review Submission Date: 2023-02-01

Review Title: Dealing with Sweat band on the purchase…
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Review Description: Dealing with Sweat band on the purchase of my rowing machine was brilliant from start to finish- the pricers were competitive and also they drew in a couple of additional items for free- about £100 worth- a mat for under Keith and a heart rate monitor- Th monitor did nt seem to work and they sent out a replacement immediately- I also had an issue with the delivery date ( my fault) and they sorted everything out with no fuss- I'd thoroughly recommend this company!

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Reviewer Name: Shila Chauhan

Review Submission Date: 2023-01-31

Review Title: Still waiting for Elliptical trainer…
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Review Description: Still waiting for Elliptical trainer after ordering it 24/1. Delivery service is very poor.

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Reviewer Name: MAHESH

Review Submission Date: 2023-01-31

Review Title: Great Service
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Review Description: From buying on-line and to delivery was seamless.Delivery was arrange within days; three days.The delivery was two men and they were great.Minor issue with the assembly of then bike was also resolved without any fuss.I would buy again from Sweatband.

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