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Swiftdirectblinds.co.uk is a UK-based company that provides custom-made-to-measure blinds to customers across the UK. The company was founded in 1969 and has since become one of the leading online retailers of blinds in the UK. Swiftdirectblinds.co.uk offers a vast selection of high-quality blinds, including roller blinds, vertical blinds, Venetian blinds, wooden blinds, and much more.
Pros:
• A wealth of products to suit every taste and style.
• A comprehensive range of made-to-measure blinds at affordable prices.
• Easy to use website that enables customers to choose the perfect blinds for their homes.
• Superb customer service and support.
• Free samples are available for people who are unsure of which blinds to choose.
Cons:
• There is no physical store to view the blinds before purchasing them.
• The delivery time can be longer than expected.
User Experience:
Swiftdirectblinds.co.uk offers a user-friendly site that is easy to navigate. All products are clearly shown with details and prices, and there are plenty of images to help customers choose the right style and colour for their home. After customers have selected a blind, they are taken through a straightforward checkout process, which is easy to use and secure.
Pricing and Value for Money:
Swiftdirectblinds.co.uk offers a wide range of blinds to suit every budget, and pricing varies depending on the type and size of the blind. They offer a price match guarantee, meaning that if customers find similar blinds for cheaper elsewhere, Swiftdirectblinds.co.uk will match the price.
Alternatives:
Some well-known alternatives to Swiftdirectblinds.co.uk include Blinds2go, Web-Blinds, and Hillarys. All of these websites offer a wide selection of blinds at competitive prices.
Customer Service:
Swiftdirectblinds.co.uk prides itself on its excellent customer service. Their customer service team is available via phone, email or live chat, and they are always happy to answer any questions and provide advice.
Product Quality and Selection:
Swiftdirectblinds.co.uk offers a vast range of high-quality blinds, including those made from natural materials such as wood, bamboo, and silk. All of the blinds are made to measure, meaning they fit perfectly in the customer's home.
Website Usability:
The website is easy to use and allows customers to filter blinds by type, colour, and price. The site also offers an online measuring tutorial which helps customers make sure they are measuring their windows correctly.
Returns and Exchanges:
Swiftdirectblinds.co.uk offers a seven-day no-quibble returns policy, meaning that if customers are not satisfied with their purchase or if it does not fit correctly, they can return it within seven days for a full refund or exchange.
Promotions and Discounts:
Swiftdirectblinds.co.uk offers a variety of promotions and discounts throughout the year, including free delivery, percentage discounts, and multi-buy offers. Customers can also sign up for the company's newsletter to receive exclusive offers and discounts.
Reputation:
Swiftdirectblinds.co.uk has a strong reputation within the industry and has received numerous awards for its products and services.
Payment Options:
Customers can pay for their blinds using Visa, Mastercard, Amex or PayPal.
Loyalty Programs:
Swiftdirectblinds.co.uk does not currently offer a loyalty program.
Customer Reviews:
Swiftdirectblinds.co.uk has an excellent reputation for customer service, with many customers praising the quality of their products and the support they received when ordering their blinds.
Community Involvement:
Swiftdirectblinds.co.uk supports several charities and community groups in the UK, including the British Heart Foundation and Marie Curie.
Shipping and Costs:
Delivery is free on orders over £165, and the cost of delivery for orders under this amount depends on the size and weight of the items ordered. Delivery times vary depending on the type of blind, but customers can expect their blinds to be delivered within 5 to 10 working days.
In conclusion, Swiftdirectblinds.co.uk is a remarkable online retailer, offering a vast selection of blinds at affordable prices. They have an easy-to-use website that allows customers to filter their blinds by type, colour, and size. As an industry leader, they also provide excellent customer service, and free samples to help customers choose the perfect blinds for their homes. Their reputation for quality products and services has resulted in numerous awards, and they are committed to supporting various charities and community groups in the UK. Overall, Swiftdirectblinds.co.uk is an excellent choice for anyone looking for custom-made blinds at competitive prices.
Review Description: Very impressed with the quality of my new Roman blinds and they came very quickly after ordering. Had an slight issue but customer service resolved. I will be having more made up
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Reviewer Name: JD in UK
Review Submission Date: 2023-02-02
Review Title: good service and product
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Review Description: Delivered swiftly, packaged well quality fibe, product was as shown on web. Looks nice ...matches blinds on 5 windows over 2 rooms. Good value for money too.
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Reviewer Name: Becci Richards
Review Submission Date: 2023-02-02
Review Title: My blinds are lovely and a very good…
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Review Description: My blinds are lovely and a very good fit. They took a while to be made which is understandable. The communication was very poor and I was not updated and when I checked the dispatch date it kept changing. I had to call the company to get a true date of dispatch.
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Reviewer Name: Daniel Morrow
Review Submission Date: 2023-02-02
Review Title: Nice blind if was made correct
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Review Description: Blind turned up after 2 week of ordering once fitted noticed there was 2 extra blind slats just sat on top of the bottom blind bar emailed several times along with pictures and all they say is it’s made correct
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Reviewer Name: Karis
Review Submission Date: 2023-02-01
Review Title: So very helpful
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Review Description: So very helpful. We are only at samples stage but Mark has been fabulous. So helpful, knowledgeable and friendly. I have heard good personal reviews for Swift Direct Blinds. Coupled with my experience so far I would definitely recommend.
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Reviewer Name: Notafraidof13
Review Submission Date: 2023-02-01
Review Title: Nice looking slats
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Review Description: I ordered replacement slats only. They arrived as promised, although were delayed by 1 day due to delivery company issues (although they did let me know).The slats are good quality and look great now hanging.My only complaint is the cost of standard delivery (£9) when other companys do free delivery or less than a fiver. I ordered these due to the exact colour match for my room, unfortunately other companies did not have a match.(I had previously ordered samples which arrived next day, free, which was good).
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Reviewer Name: JACKIE CARDONA
Review Submission Date: 2023-02-01
Review Title: Very happy with my blinds fit…
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Review Description: Very happy with my blinds fit perfectly. Have used Swift Direct for all the windows in my house. Always arrive safely and well packaged. Just missed out on an offer they had by one day! But price very reasonable anyway for made to measure. Very happy.
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Reviewer Name: Jigna
Review Submission Date: 2023-02-01
Review Title: Poor service would stay away as pics…
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Review Description: Poor service would stay away as pics deceitful!! I have tried to contact you to resolve the issue however the response I received was that as they are made to measure there’s nothing you can do. I’ve sent you pictures of the product that I received and a picture of what I’d ordered on the website and you said it’s only for illustration purposes. This has now been disputed with the bank to get my money back. Consumer law is quite clear!
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Reviewer Name: D Chadwick
Review Submission Date: 2023-02-01
Review Title: Unilux PVC Blackout White
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Review Description: This is the second time I have used this company. The blinds I ordered were exactly what I wanted, and delivery was quick. There were missing weights and string but this was quickly rectified following a phone call to their customer service.
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Reviewer Name: Sue Briggs
Review Submission Date: 2023-02-01
Review Title: The whole experience using Swift blinds…
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Review Description: The whole experience using Swift blinds was easy, quick and delivery was very prompt.The blind itself was the perfect for for my window and very well made. I am very pleased with the whole process and will definitely be using them again.