Users Voice for Sydneyscloset

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Sydneyscloset Overall rating
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Review article published on: 17 Dec 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 2.7 4.9 4.8 2.6 1.3
Feb 2023 5 3 3 5 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Sydneyscloset Review by

Introduction: is a plus-size fashion retailer that specializes in formal wear for women. The company prides itself on offering a wide selection of fashionable and affordable dresses in sizes 14-40. Founded in 2002, has become a go-to destination for plus-size women in need of formal attire for special occasions.


- offers an extensive selection of formal dresses in sizes 14-40 with a wide range of styles and colors. - The website is easy to navigate and has helpful tools such as a "Find Your Fit" guide that helps customers choose the right size. - offers international shipping, allowing customers from around the globe to access their products. - The company has a dedicated customer service team that is available to assist with any questions or concerns.


- While the company offers a variety of formal wear options, their selection of casual wear is limited. - Prices can be high, particularly for more elaborate designs. - Shipping can take longer than expected and can be costly for international orders.

User Experience:

The website is well-designed and easy to navigate. The homepage features a slideshow of the latest products, as well as links to various product categories. The "Find Your Fit" guide makes it easy for customers to find the right size and the "Live Chat" feature allows customers to connect with a customer service representative in real-time. Overall, the user experience is positive and user-friendly.

Pricing and Value for Money:

The prices at can range from $99 to $500 or more, with the more elaborate designs being on the higher end of the scale. While prices can be high, the company's focus on plus-size formal wear makes them a valuable resource for women who may have difficulty finding formal wear options elsewhere.


Other popular plus-size fashion retailers include Lane Bryant, Torrid, and Eloquii. However, specializes in formal wear, providing a unique option for customers in need of plus-size formal attire.

Customer Service: has a dedicated customer service team that is available to assist with any questions or concerns. The Live Chat feature allows customers to connect with a customer service representative in real-time, and the company also offers a toll-free phone number and email support. Overall, customer service is responsive and helpful.

Product Quality and Selection: offers a wide selection of formal dresses for plus-size women, ranging from simple designs to more elaborate and ornate options. The quality of the products appears to be high, with many customers satisfied with the fit and quality of their purchases.

Website Usability:

The website is easy to navigate, with clear categories and search functionality that makes it easy for customers to find the products they need. The "Find Your Fit" guide is a helpful tool for customers who may be unsure of their size, and the website is optimized for mobile devices, making it easy to shop on-the-go.

Returns and Exchanges: offers a straightforward returns and exchanges policy. Customers have 14 days to return or exchange their purchase, provided that the item is in its original condition and the tags are still attached.

Promotions and Discounts: regularly offers promotions and discounts to its customers. Customers can sign up for the company's email newsletter to receive exclusive deals and discounts.


Overall, has a positive reputation within the plus-size fashion community. The company is known for its commitment to providing fashionable and affordable formal wear for plus-size women.

Payment Options: accepts a variety of payment options, including major credit cards and PayPal.

Loyalty Programs: does not currently offer a loyalty program.

Customer Reviews:

Customers have largely positive things to say about, praising the company's selection of formal wear for plus-size women and the quality of their products.

Community Involvement: actively seeks to engage with its customers through social media and other channels. The company also participates in various charitable initiatives and is committed to giving back to the plus-size community.

Shipping and Costs:

Shipping costs vary depending on the destination and the weight of the package. International shipping is available, but customers should be aware that shipping costs can be high for international orders. Standard shipping within the US typically takes around 5-7 business days.