Sykescottages Reviews

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20 Reviews

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M Mrs Rosemary Green
82 days ago

Above and Beyond: A Customer Service Gem

Sharing my delightful experience with sykescottages.co.uk, I must highlight the exemplary service provided by Andrew. His dedication to assisting customers went above and beyond. Not only was he helpful and polite, but he took the time to thoroughly address my queries and ensure I was fully informed. Andrew's genuine care for offering exceptional customer service shone through as he attentively listened to my requirements without any hint of impatience. His approach made me feel valued and appreciated, leaving me with a profound sense of satisfaction and trust in the service provided. Kudos to Andrew for a job exceptionally done!
C Carol Barrett
82 days ago

Redefining Comfort with Quick Booking and Remarkable Properties!

Embarking on my journey with sykescottages.co.uk was a breeze – their booking process is swift and seamless, ensuring that every reservation is a stress-free experience. The properties they offer are nothing short of spectacular; each one promising a unique and unforgettable stay. What truly sets them apart is the ability to keep coming back to the same properties, like revisiting an old friend. However, I do believe that introducing a loyalty program with increased voucher value for frequent bookings could further enhance the allure of returning to these exceptional accommodations. Thank you, Sykes Cottages, for consistently providing top-notch service and creating unforgettable memories in your delightful properties.
M Mrs Reed
82 days ago

An Unforgettable Celebration at Sykes Cottages

My experience with Sykes Cottages was nothing short of magical. The allure of a beautiful house coupled with mesmerizing views made our family's golden wedding anniversary truly unforgettable. From the moment we arrived, we were met with warmth and thoughtful provisions that set the tone for a perfect stay. With a party of 13 and two furry friends in tow, the spacious and impeccably decorated rooms provided comfort beyond measure. The attention to cleanliness and detail throughout the house was evident, making our stay a true delight. Our hearts are already yearning to return to this haven of tranquility. Thank you, Sykes Cottages, for giving us memories that will last a lifetime.
G Gordon Asquith
82 days ago

Dissatisfied with Sykes

My evaluate for sykescottages.co.uk We journey together with your firm 3 occasions a 12 months and I used to be upset that after receiving a £25 voucher the system wouldn't let me apply it on my subsequent reserving utilizing my iPad. I phoned Sykes and instructed your operator this and he couldn't activate my voucher both. He tried one other code and this activated however solely to the worth of £20 so that you’ve achieved a valued buyer.
W West Country
82 days ago

From Heartache to Hope: How Sykes Cottages Saved My Vacation

My experience with Sykes Cottages has been nothing short of extraordinary. When unforeseen circumstances forced me to change my original booking, their customer service team went above and beyond to provide the support and reassurance I needed. With a heavy heart, I reached out to them, and to my relief, they handled the situation with utmost understanding and efficiency. This was not my first time booking with Sykes, but it was certainly a moment that solidified my loyalty as a customer. Their dedication to ensuring a seamless and stress-free experience for their clients is truly commendable. The ease with which they facilitated the change in my reservation was a testament to their professionalism and commitment to customer satisfaction. As I eagerly anticipate my upcoming stay at the alternative property, I am filled with gratitude towards Sykes Cottages. Alec was right—I highly recommend Sykes to anyone seeking not just accommodation, but a partner in creating unforgettable memories. Thank you, Sykes Cottages, for turning my heartache into hope and for being a beacon of reliability in the travel industry.
D Denyse Day
82 days ago

Unparalleled Convenience and Seamless Booking Process

Diving into the world of online bookings with sykescottages.co.uk was a game-changer. The ease of booking online has been a consistent delight, although a slight hiccup arose when my usual device failed me. Turning to my husband's iPad, I encountered a minor price discrepancy, adding a tinge of quirkiness to the experience. While the response time to emails may not be lightning-fast, the attentive customer service over the phone swiftly rectifies any issues that may arise. Despite this, my confidence in Sykes remains unwavering, as evidenced by my enthusiastic recommendations to friends and family. Embracing the online realm for bookings has not only simplified the process but has also enhanced my overall satisfaction with Sykes Cottages.
M Mary Haywood
82 days ago

Unforgettable Stay at Sykes Cottages

My recent experience with Sykes Cottages was nothing short of fantastic. The website's easy navigation and seamless booking process made planning my getaway a breeze. The accommodations were top-notch, exceeding my expectations in every way. While my stay was unforgettable, I do have one minor concern regarding the £40 voucher scheme. Despite receiving multiple vouchers, I found it challenging to utilize them within the designated timeframe. It would be great if there were more flexibility in redeeming these vouchers to make them truly beneficial for all customers. Overall, my stay with Sykes Cottages was exceptional, and I would highly recommend their services to anyone looking for a memorable getaway experience.
F Fergus Carr
82 days ago

Transformed My Vacation Dreams: A Testimonial for Sykes Cottages

From the moment I stumbled upon sykescottages.co.uk, my vacation planning took a delightful turn. The ease of navigation on their website is unparalleled, guiding me to a plethora of charming cottages in sought-after locations. Each property was vividly depicted, allowing me to envision my perfect getaway. What sets Sykes apart is their attention to detail. The informative content provided for each property turned my browsing experience into a journey of exploration, helping me make an informed decision with confidence. As someone who values transparency, I was impressed by the clear depiction of facilities, ensuring there were no surprises upon arrival. Furthermore, beyond offering amazing cottages, Sykes goes above and beyond by providing invaluable insurance guidance. This extra layer of support added a sense of security to my vacation plans, showing that they genuinely care about their customers' well-being. Thanks to Sykes Cottages, my vacation dreams were not only realized but exceeded. I can't recommend them enough for anyone seeking a seamless booking experience and exceptional service. They have truly transformed the way I plan my getaways. Thank you, Sykes, for turning my vacation aspirations into unforgettable memories!
L Linda Seagrave
82 days ago

Exemplary Service and Quick Resolution – Impressed with Sykes Cottages

I recently had my first experience booking with sykescottages.co.uk and despite a minor hiccup, I must say I was thoroughly impressed with their service. The booking process was a breeze, quick, and hassle-free. However, shortly after paying in full for a cottage, I was informed that the property was in the process of being sold. Naturally, I was disappointed, but the owner promptly reached out to notify me of the situation. Upon contacting Sykes, they were quick to apologize and efficiently helped us secure an alternative property. I was especially grateful for the swift resolution facilitated by a highly competent staff member. Despite the initial setback, I found their handling of the situation to be exemplary. It's instances like these that truly test a company's commitment to customer satisfaction, and I can confidently say that Sykes passed with flying colors. This experience has only solidified my trust in Sykes Cottages, and I am now eagerly looking forward to our holiday. Thank you, Sykes, for your outstanding service and dedication to ensuring a seamless customer experience.
L Lynne
82 days ago

A Perfect Retreat: Captivating Details of Yew Tree House

Let me take a moment to express my delight over our recent stay at Yew Tree House through sykescottages.co.uk. The enchanting photos coupled with meticulously captured property details immediately caught our attention. As a group of 14 guests seeking a tranquil escape, we were thrilled to discover the enticing features of the property, particularly the hot tub and games room – just what we needed for a memorable gathering. From the moment we initiated the booking process, we were impressed by the seamless experience provided by Sykes Cottages. The efficiency and responsiveness of their team truly stood out, making the reservation process a breeze. Their friendliness and attentiveness added an extra layer of comfort, ensuring that our trip was off to a great start even before our arrival. Our anticipation for the visit to Yew Tree House was palpable, thanks to the comprehensive information and stunning visuals provided on the website. This attention to detail not only piqued our interest but also set the stage for an unforgettable retreat. It's rare to come across a booking platform that not only meets but exceeds expectations – and sykescottages.co.uk did just that. In conclusion, our experience with Sykes Cottages and Yew Tree House was nothing short of exceptional. The seamless booking process, coupled with the alluring property features, made our stay truly remarkable. We left with hearts full of gratitude and minds already planning our return. Thank you for a truly unforgettable getaway!
J Jackie Bush
82 days ago

Unforgettable Weekend Escape Made Possible Through Sykes Cottages

Embarking on my recent weekend getaway was an unforgettable experience, thanks to the seamless booking process provided by Sykes Cottages. Initially encountering a minor glitch while trying to book online, I was pleasantly surprised by the efficiency and warmth extended to me when I opted to call directly. The gracious assistance I received over the phone not only ensured a smooth transaction but also highlighted the exceptional customer service offered by Sykes Cottages. The lady on the other end of the line was not only professional but also incredibly polite, patiently guiding me through the booking details. It's rare to come across such dedication to customer satisfaction, and it truly elevated my overall holiday planning experience. Kudos to Sykes Cottages for turning what could have been a stressful situation into a pleasant and stress-free memory!
S Sue Rule
82 days ago

Unforgettable Memories Made Possible by Sykescottages.co.uk

From the moment I made my initial booking with Sykescottages.co.uk, I knew this vacation was going to be special. The seamless process filled me with excitement and anticipation for the trip ahead. However, it was the extra night request that truly tested the waters. As I reached out to extend my stay, I was met with a 10-hour delay in response from Sykes. Despite the initial setback, the reply eventually came through, unveiling a surprising twist with the pricing. The proposed cost for the additional night left me in disbelief – a staggering 50% of the total holiday expenses for just one night seemed exorbitant. While this unforeseen turn of events momentarily dampened my enthusiasm, it also served as a reminder of the importance of transparent and reasonable pricing policies. Sykescottages.co.uk, as a customer-centric company, could potentially reevaluate their pricing structure to ensure guests feel valued and catered to throughout their entire stay. Despite the unexpected hiccup, I hold onto the cherished memories created during my time with Sykescottages.co.uk. Each moment spent in their accommodations was filled with joy and relaxation, making this vacation truly unforgettable.
L Lilibet
83 days ago

Unparalleled Variety of Options at Sykes Cottages – A Boon for Retirees!

Reflecting on my experience with SykesCottages.co.uk, I cannot help but praise the remarkable array of properties they offer. The sheer diversity is a treasure trove for anyone seeking the perfect accommodation. What truly sets them apart is their pricing strategy, particularly the enticing offer of 7 nights for the price of 3 - a real game-changer for us as retirees. This generous deal allowed us to upscale to a larger property, enabling our working family to join us over the weekend and giving us the peace and tranquility we crave during the week. While Sykes' customer service shines bright with their prompt assistance via phone or real-time messaging, I do wish this support was available on weekends as well. The 'computer chat' feature for basic queries suffices, but the personal touch is missed. Learning from this, I plan my future bookings strategically from Monday to Thursday to ensure seamless communication access. Sykes Cottages has not only provided us with fantastic accommodation options but has also enriched our retirement experience by facilitating precious family moments. Their dedication to customer satisfaction is evident, and I eagerly look forward to more memorable stays with them.
E Elsie
83 days ago

Unmatched Excellence with Sykes Cottages!

When it comes to booking holiday accommodations, Sykes Cottages truly stands out like a beacon of reliability and quality. For us, choosing Sykes has become synonymous with seamless and delightful getaways. The peace of mind we experience knowing that our vacation is in their hands is truly priceless. Our stays have consistently exceeded expectations, leaving us with nothing but happy memories to cherish. From the effortless booking process to the top-notch customer service, Sykes Cottages has set a standard that other platforms simply cannot match. With Sykes, it's not just about finding a place to stay; it's about embarking on a journey filled with comfort, joy, and relaxation. Thank you, Sykes Cottages, for consistently delivering excellence and making every holiday truly special!
D Diane Ashley
83 days ago

Discovering Dream Destinations Made Effortless: A Testimonial for Sykescottages.co.uk

As an avid traveler, finding the perfect holiday home in the ideal location is paramount for creating unforgettable memories. Sykescottages.co.uk has truly revolutionized my vacation planning experience with its seamless website navigation. The user-friendly interface allows me to effortlessly browse through a myriad of options, ensuring I find exactly what I am looking for in no time. One of the standout features that I truly appreciate is the transparency in pricing and availability. With clear and easily accessible information on dates and prices, I can confidently plan my getaway without any hidden surprises. This level of honesty and straightforwardness in their booking process is a testament to their commitment to customer satisfaction. I am grateful for the stress-free booking experience that Sykescottages.co.uk offers, sparing me the hassle of endless searches and uncertainties. Thank you for providing a platform that not only simplifies the vacation rental process but also enhances the overall travel journey.

Introduction

Sykes Cottages is a reputable online platform offering a wide selection of self-catering cottage rentals across the United Kingdom and Ireland. With a vast inventory of over 15,000 properties, they cater to various preferences and budgets. Whether you are looking for a romantic getaway, a family retreat, or a pet-friendly accommodation, Sykes Cottages aims to provide the perfect holiday home for you.

Pros

- Wide Selection: Sykes Cottages offers an extensive range of holiday cottages, ensuring there is something to suit every traveler's needs and preferences. - Great Value for Money: The platform provides competitive pricing for their cottages, ensuring customers get a good deal for their chosen accommodation. - Excellent Customer Service: Sykes Cottages prides itself on its exceptional customer service, with a dedicated team available to assist with any booking queries or issues. - High-Quality Properties: The cottages available through Sykes Cottages undergo a rigorous selection process, ensuring they meet high standards of quality, comfort, and cleanliness. - Easy Booking Process: Their user-friendly website allows for seamless browsing and booking experiences, making it convenient for customers to find and secure their ideal holiday accommodation.

Cons

- Limited International Destinations: Sykes Cottages primarily focuses on cottage rentals within the United Kingdom and Ireland, limiting options for international travelers. - Higher Demand Periods: During peak holiday periods, availability can be limited due to high demand, requiring customers to book well in advance.

User Experience

Sykes Cottages provides a user-friendly website that offers intuitive navigation, making it easy for customers to search and filter through an extensive range of properties. The site provides detailed descriptions, high-quality images, and interactive maps, enabling users to make informed choices. Furthermore, the inclusion of customer reviews adds transparency and helps users in their decision-making process.

Pricing and Value for Money

Sykes Cottages offers competitive pricing for their holiday cottages, with options available across various budget ranges. The value for money is evident in the high-quality properties provided, ensuring customers enjoy a comfortable and enjoyable stay.

Customer Service

The customer service provided by Sykes Cottages is exceptional. Their team is readily available to assist customers with any queries or concerns, ensuring a smooth booking process. Prompt responses and personalized service contribute to a positive customer experience.

Product Quality and Selection

Sykes Cottages maintains high standards when it comes to the quality of their properties. Each cottage undergoes a thorough assessment process to ensure comfort, cleanliness, and adherence to safety regulations. With over 15,000 properties to choose from, customers can find a wide selection of accommodations to meet their unique preferences and requirements.

Website Usability

Sykes Cottages' website is designed with user experience in mind. The interface is intuitive, allowing customers to easily navigate through the site, search for properties, and complete the booking process. The website is also optimized for mobile devices, ensuring a seamless experience across multiple platforms.

Returns and Exchanges

As a booking platform for holiday cottages, Sykes Cottages does not typically offer returns or exchanges. However, they have a comprehensive cancellation policy that varies depending on the individual property and booking terms. Customers are advised to review the specific cancellation policy for their chosen cottage.

Promotions and Discounts

Sykes Cottages occasionally offers promotions and discounts on selected properties, allowing customers to secure their desired accommodation at a discounted rate. These promotions are often advertised on the website or shared through their newsletter.

Reputation

Sykes Cottages has built a strong reputation in the industry, earning trust from both property owners and customers. Their commitment to quality, exceptional customer service, and extensive property selection has garnered positive reviews and recommendations from satisfied customers.

Payment Options

Sykes Cottages offers various payment options to accommodate customer preferences. Payments can be made securely through credit or debit cards, as well as through online payment platforms such as PayPal.

Loyalty Programs

Currently, Sykes Cottages does not have a loyalty program in place. However, they do offer regular promotions and discounted rates, providing value for both new and returning customers.

Customer Reviews

Sykes Cottages incorporates customer reviews into their website, allowing potential customers to read firsthand experiences from previous guests. This transparency and feedback help customers make well-informed decisions about their chosen accommodation.

Community Involvement

While Sykes Cottages does not explicitly highlight community involvement initiatives on their website, they contribute to local economies by partnering with property owners across different regions, supporting local businesses, and promoting tourism.

Shipping and Costs

As an online booking platform for holiday cottages, Sykes Cottages does not involve shipping. Customers receive booking confirmation and property details via email after completing the reservation process. Costs primarily include the rental fee, which varies depending on the chosen property, duration of stay, and additional optional extras like pet fees or additional cleaning fees. In conclusion, Sykes Cottages is a trusted and reliable platform for booking self-catering holiday cottages in the UK and Ireland. Their wide selection, value for money, excellent customer service, and commitment to quality make them a preferred choice for travelers seeking a memorable holiday experience. With a user-friendly website, transparent reviews, and convenient booking process, Sykes Cottages ensures customer satisfaction throughout their journey, from browsing properties to enjoying their stay.