Users Voice for T2tea

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for T2tea
T2tea Overall rating
Customer Support
User Interface

Rate T2tea Coupons Store

Customer Support
Click to Rate
Click to Rate
Click to Rate
User Interface
Click to Rate
Click to Rate

Review article published on: 04 Nov 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.1 1 1.4 3 1.3
Feb 2023 5 5 5 1.3 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed T2tea Review by


T2 Tea is a popular online store for tea enthusiasts. T2 Tea provides a wide range of teas, tea-making equipment, and accessories. The company was founded in Australia in 1996 and has since become one of the most popular providers of tea and tea-related products worldwide.

Pros and Cons

  • A wide range of high-quality teas and tea-making equipment
  • Fast delivery and excellent customer service
  • Reasonable pricing
  • Shipping costs are relatively high for small orders
  • The company's loyalty program is not very generous

User Experience

T2 Tea has an easy-to-use website that is designed to provide a pleasant and hassle-free shopping experience. Customers can easily search for products, make purchases, and track their orders. The website is also mobile-friendly, so customers can shop on their smartphones or tablets.

Pricing and Value for Money

T2 Tea offers reasonable pricing for its high-quality products. The company's tea-making equipment and accessories are competitively priced, and its tea blends are affordable for most budgets. Additionally, T2 Tea occasionally offers promotions and discounts that make its products even more affordable.


Some popular alternatives to T2 Tea include Teavana, DAVIDsTEA, and Harney & Sons. However, T2 Tea is known for its unique blends and high-quality tea-making equipment, which sets it apart from its competitors.

Customer Service

T2 Tea provides excellent customer service to its customers. The company's representatives are knowledgeable and helpful, and they are always available to answer any questions or concerns that customers may have.

Product Quality and Selection

T2 Tea is known for the high-quality of its teas and tea-making equipment. The company's teas are sourced from some of the best tea-growing regions in the world, and its tea-making equipment is designed to produce the perfect cup of tea every time. Additionally, T2 Tea offers an extensive selection of teas, ranging from classic blends to more exotic flavors.

Website Usability

T2 Tea's website is easy to navigate and designed to provide a pleasant shopping experience. The website is visually appealing and user-friendly, and customers can easily find what they are looking for using the search function.

Returns and Exchanges

T2 Tea offers a 30-day returns policy for all products. If customers are not satisfied with their purchase, they can return the product for a full refund or exchange it for a different product. However, customers are responsible for the cost of shipping for returns and exchanges.

Promotions and Discounts

T2 Tea occasionally offers promotions and discounts on its products. Customers can sign up for the company's newsletter to receive notifications of these promotions and discounts.


T2 Tea has a reputation for providing high-quality teas and tea-making equipment. The company has received numerous positive reviews from customers and is known for its excellent customer service.

Payment Options

T2 Tea accepts a variety of payment options, including all major credit cards and PayPal.

Loyalty Programs

T2 Tea has a loyalty program that allows customers to earn points for their purchases. These points can be redeemed for discounts or free products. However, the loyalty program is not very generous compared to other online retailers.

Customer Reviews

T2 Tea has received numerous positive reviews from customers, praising the quality of its teas and tea-making equipment, as well as its excellent customer service.

Community Involvement

T2 Tea is committed to giving back to the community. The company has partnered with various organizations to support charitable causes, and it also offers educational resources on its website to help customers learn more about tea.

Shipping and Costs

T2 Tea provides fast and reliable shipping to customers worldwide. However, shipping costs can be relatively high for small orders. Customers can track their orders using the tracking number provided on the company's website.