Tails User Reviews

Introduction

When it comes to finding the perfect food for your dog, it can be overwhelming trying to sift through all the options available out there. Tails.com aims to solve this problem by offering tailor-made nutrition plans for your dog based on their specific needs.

Pros and Cons

The main advantage of Tails.com is that their food is customized for your dog's individual requirements. They also offer a wide selection of products, including both dry kibble and wet food options. The downside is that their prices are somewhat higher than what you might pay for traditional dog food brands.

User Experience

Tails.com's website is user-friendly and easy to navigate. They offer a simple questionnaire to determine your dog's nutritional needs, and their customer service team is responsive and helpful.

Pricing and Value for Money

Tails.com's prices vary depending on your dog's unique needs, but their products are generally more expensive than other dog food brands. However, many customers believe that the added cost is worth it for the high-quality, personalized nutrition plans offered by Tails.com.

Alternatives

If you're looking for an alternative to Tails.com, other dog food companies that offer customized nutrition plans include Just Right by Purina and Ollie.

Customer Service

Tails.com's customer service team is knowledgeable and helpful, and they offer support through email, phone, and social media.

Product Quality and Selection

Tails.com offers a wide range of high-quality products to accommodate your dog's specific nutritional needs. Their food is made with premium, natural ingredients and is free of artificial preservatives and fillers.

Website Usability

Tails.com's website is intuitive and easy to use, with clear instructions for ordering and managing your dog's nutrition plan.

Returns and Exchanges

Tails.com has a 14-day money-back guarantee on their products, and they offer free returns and exchanges.

Promotions and Discounts

Tails.com occasionally offers discounts and promotions to their customers. They also have a referral program that rewards customers who refer others to the site.

Reputation

Tails.com has a solid reputation for providing high-quality, customized nutrition plans for dogs. They have received positive reviews from customers and have been featured in several publications.

Payment Options

Tails.com accepts major credit cards, including Visa, Mastercard, and American Express.

Loyalty Programs

Tails.com does not currently offer a loyalty program, but they do have a referral program that rewards customers who refer others to the site.

Customer Reviews

Customers have given Tails.com positive reviews for their personalized nutrition plans and high-quality products. However, some customers have noted that the prices are higher than other dog food brands.

Community Involvement

Tails.com is committed to giving back to the community and partners with various animal rescue organizations to support their efforts.

Shipping and Costs

Tails.com offers free shipping for all orders over £20. For orders under £20, standard shipping is £1.50, and express shipping is available for an additional £3.50. Shipping is only available within the UK. Overall, Tails.com offers convenient and personalized nutrition plans for your dog. While their prices may be higher than other dog food brands, many customers believe that the added cost is worth it for the quality of their products and customer service.