Takingshape User Reviews

Introduction

Taking Shape is an Australian fashion brand that caters to plus-size women. Their mission is to create stylish, comfortable clothing that empowers women to feel confident and beautiful. The brand believes that every woman deserves to look and feel her best, regardless of size or shape. The company operates an online store, takingshape.com, where customers can purchase their products from various categories.

Pros and Cons

Pros: - Wide range of sizes from 12 to 24 - Quality clothing at affordable prices - Large selection of products from dresses, tops, bottoms, and accessories - Free shipping for orders over $60 within Australia Cons: - Limited international shipping and high shipping costs - No physical store for customers who prefer in-person shopping - Only caters to plus-size women

User Experience

The takingshape.com website offers a user-friendly experience, with easy navigation and clear product categorization. Products are well-presented with multiple images and detailed descriptions. The website also offers a virtual stylist to assist customers in finding the perfect outfit. Additionally, customers can create an online account to save their favorite items and track their order status.

Pricing and Value for Money

Taking Shape offers quality clothing at reasonable prices. The prices may appear higher than some fast-fashion retailers, but the value for money is worth it. The brand focuses on creating garments that are made to last, with high-quality fabrics and excellent craftsmanship. Customers can save money by signing up for the brand's loyalty program, which offers discounts and exclusive offers.

Alternatives

There are many other plus-size fashion brands available in the market, such as City Chic, Lane Bryant, and Torrid. However, Taking Shape stands out with its focus on empowering women to feel confident and beautiful with comfortable, stylish clothing.

Customer Service

Taking Shape provides excellent customer service, with multiple channels for customers to contact the brand. Customers can email, call or chat with the support team for assistance. The support team is knowledgeable, helpful, and responsive, assisting customers with any queries about their orders, returns, or product information.

Product Quality and Selection

Taking Shape's products are of high quality, with well-constructed garments that are designed to fit and flatter plus-size bodies. The brand also offers a vast selection of products, from dresses, tops, bottoms to accessories, ensuring that every plus-size woman finds something that fits her style and preferences.

Website Usability

The takingshape.com website is easy to use and navigate, with a modern and sleek design. The website provides clear product images, detailed product descriptions, and sizing charts to help customers make informed decisions. The virtual stylist feature also allows customers to find a perfect outfit suitable for their style, ensuring a seamless shopping experience.

Returns and Exchanges

Taking Shape offers a simple and hassle-free returns policy, with no questions asked. Customers can return their products within 30 days of purchase for an exchange, store credit, or a refund. The brand also provides free returns for customers within Australia.

Promotions and Discounts

The brand offers a loyalty program, which rewards customers with exclusive discounts and promotions. Customers can also subscribe to the newsletter to stay updated on new arrivals, promotions, and sales. The brand also offers various discount codes and seasonal sales to provide customers with value for their money.

Reputation

Taking Shape has an excellent reputation in the plus-size fashion industry, with many satisfied customers praising the brand for its quality products, exceptional customer service, and empowering message. The brand has received multiple awards for its contributions to the plus-size fashion industry.

Payment Options and Loyalty Programs

Taking Shape offers various payment methods, including credit cards, PayPal, and Afterpay for customers in Australia. The brand also provides a loyalty program, offering rewards to customers who make regular purchases.

Customer Reviews and Community Involvement

Taking Shape has a strong online presence, with many reviews praising the brand for its quality products and excellent customer service. The brand also has an active social media presence, regularly engaging with its customers and celebrating body positivity. The company is actively involved in various community initiatives, supporting charities and organizations that promote body positivity and inclusivity.

Shipping and Costs

Taking Shape provides free shipping for orders over $60 within Australia, with a flat rate of $9.99 for orders below that. International shipping is available, but costs vary depending on the location. The brand also offers express shipping options for customers who require their orders urgently.