Techbuyer Reviews

Voted Good (5/5)

324 Votes

63 Reviews

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In the Computer Hardware Manufacturer category

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6% users rated Terrible
2% users rated Poor
2% users rated Average
0% users rated Very Good
90% users rated Excellent
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N N.Rawling
50 days ago

Transformative Experience with Techbuyer: Finding Solutions Overnight!

Diving into the realm of tech upgrades can be daunting, but my journey with Techbuyer.com was a game-changer. When I found myself stuck in a maze of parts and specifications, their team stepped in with unparalleled expertise. Not only did they swiftly identify the exact component I needed, but they also ensured it reached me the very next day. The seamless service I received was not just about efficiency; it was about feeling truly seen and supported as a customer. Techbuyer's dedication to solving my problem in record time not only saved the day but also left a lasting impression on me. Thanks to their timely assistance, I was back on track with my tech venture in no time. To anyone navigating the intricacies of the tech world, Techbuyer stands out as a beacon of reliability, professionalism, and genuine care. My experience with them was nothing short of transformative, and I can't recommend their services enough. Thank you, Techbuyer, for being a shining example of excellence in the industry!
R Rofoldo Hernaz
59 days ago

An Unfortunate Experience Turned Into a Lesson Learned

Reflecting on my recent interaction with techbuyer.com, I must admit that it was an unfortunate experience that left me feeling frustrated and disappointed. After not receiving my order and facing challenges in obtaining a refund, I found myself in a difficult situation where my concerns were dismissed, and I was accused of dishonesty. With $341.20 seemingly gone to waste, I was disheartened by the lack of empathy and understanding from the individual managing their eBay account. It seemed that their priority was to protect themselves rather than prioritize customer satisfaction. The communication I received seemed to center around justifying their actions, leaving me feeling unheard and disregarded. In my attempt to seek resolution, I engaged with a representative named Dan. It was disheartening to find myself in a position where I felt compelled to take on responsibility despite being the aggrieved party. As a buyer, the expectation is clear - to receive the order as promised. The burden of ensuring delivery lies with the seller, and in this case, it fell short of expectations. Although the situation escalated to involve UPS, with a claim put forward and accepted due to the lack of insurance on the package, the blame game continued. It was disheartening to find myself in a position where accountability was shifted unjustly onto me, the buyer. The lack of insurance on the package, coupled with the seller's refusal to acknowledge their oversight, only served to exacerbate the situation. Despite the challenges faced and the sense of disappointment looming large, I choose to view this experience as a lesson learned. It has underscored the importance of transparency, accountability, and empathy in customer interactions. While the outcome may not have been favorable, I walk away from this encounter with techbuyer.com with a newfound appreciation for the values that drive positive consumer experiences.
A Alex
76 days ago

Exceptional Speed and Service!

I cannot express my gratitude enough for the incredible service I received from techbuyer.com. Not only did my much-needed product arrive promptly, but it was also securely packaged and in perfect condition. The attention to detail was remarkable, as they even took the time to remind me about the brackets, as advertised. Their customer service went above and beyond my expectations. I am thoroughly impressed with the seamless experience and the functionality of the product. Thank you for a job well done!
A Alex
76 days ago

Exceeding Expectations: A Seamless Tech Solution Journey

Reflecting on my recent experience with techbuyer.com fills me with gratitude and satisfaction. The swift delivery of the product not only showcased their efficiency but also highlighted their commitment to customer satisfaction. The attention to detail, such as reminding me about the missing brackets, demonstrated their dedication to transparency and honesty. I was pleasantly surprised by the level of customer service provided by techbuyer.com. Their proactive approach in ensuring that I was fully informed about my purchase instilled a sense of trust and reliability in their brand. The seamless communication and willingness to go above and beyond left a lasting impression on me. Moreover, the product itself exceeded my expectations. Not only did it have the exact part I needed, but it also functioned flawlessly, fulfilling its intended purpose effectively. The seamless integration of the product into my tech setup truly enhanced my overall experience. In conclusion, my journey with techbuyer.com was nothing short of exceptional. From the quick delivery to the top-notch product quality and unparalleled customer service, every aspect of my interaction with them was a testament to their dedication to excellence. I wholeheartedly recommend techbuyer.com to anyone seeking a reliable and trustworthy tech solution provider.
P Person
82 days ago

Exceeded Expectations: Lightning-Fast Delivery and Exceptional Quality

I couldn't be more thrilled with my experience shopping at techbuyer.com. The delivery was incredibly fast, arriving even before the expected date. The packaging was top-notch, ensuring that my product reached me in perfect condition. Speaking of the product, it exceeded my expectations. Not only was it of good quality, but it also performed exceptionally well. I highly recommend techbuyer.com to anyone looking for a seamless and impressive shopping experience.
M Martin
83 days ago

Amazing Service and Lightning-Fast Delivery

I cannot say enough good things about my experience with techbuyer.com. I placed an order in the middle of the afternoon, and to my surprise and delight, it was delivered promptly at 10 am the next day. The speed of delivery was absolutely outstanding, and it exceeded all of my expectations. This level of efficiency and customer service is truly commendable and has made me a loyal customer for life. I highly recommend techbuyer.com to anyone looking for top-notch service and lightning-fast delivery.
A Andrew Yates
84 days ago

Unparalleled Service and Quality: My Experience with TechBuyer

I cannot praise TechBuyer enough for their exceptional service. After encountering a failed drive in my NAS enclosure, I turned to TechBuyer for a replacement. Not only did they promptly deliver the replacement drive, but their customer service team also reached out to ensure its compatibility before shipping it to me. This thoughtful gesture truly reaffirmed my decision to choose TechBuyer. What sets them apart is their offering of refurbished drives with a generous 3-year warranty, providing both quality and peace of mind to customers. The replacement drive has been seamlessly installed and is performing impeccably. TechBuyer's commitment to customer satisfaction is evident in every step of the purchasing process, making it a definite go-to for any future needs. Thank you, TechBuyer, for your outstanding service and product quality. I highly recommend them to anyone in search of reliability and stellar customer support.
A Andrew Yates
84 days ago

A Trusted Gem in the Tech World: TechBuyer Shines Bright

In my quest to revive my NAS enclosure, I turned to TechBuyer for a replacement drive – and what a stellar choice it was! Placing my order on the 23rd of December, I awaited eagerly for the rescue of my failed drive. Surprisingly, just after the holiday season, a warm call from their customer service team reached me to confirm the compatibility of the ordered drive before dispatch. This proactive gesture truly showcased their dedication to customer satisfaction. The very next day, a swift delivery brought my replacement hard drive right to my doorstep. Installing it was a breeze, and to my relief, it worked like a charm. What truly set TechBuyer apart for me was their offering of refurbished drives with an impressive 3-year warranty, providing both quality and peace of mind in one package. TechBuyer's exceptional customer service and commitment to quality not only salvaged my tech woes but also won me over as a loyal customer. With such a pleasant experience under my belt, I eagerly look forward to future orders with TechBuyer, knowing that I am in capable hands. Thank you, TechBuyer, for shining so brightly in the world of tech solutions!
A Andrew Heede
84 days ago

Exceptional Service and Value, A Customer for Life!

When I stumbled upon techbuyer.com, I was a first-time buyer feeling slightly apprehensive about the online shopping experience. However, from the moment I placed my order, I was thoroughly impressed. The delivery was incredibly fast, and what truly stood out was that they took the extra step to call and ensure that the item I had ordered was perfectly suited to my needs. The friendly and helpful nature of the staff instantly put me at ease, and the competitive pricing was the cherry on top. I am beyond satisfied with my purchase and the overall service, and I can confidently say that I will definitely be returning for all my tech needs in the future. Thank you for the exceptional experience!
A Andrew Heede
84 days ago

A New Tech Love Affair: Unforgettable First Purchase Experience!

With a mix of excitement and uncertainty, I ventured into the world of online tech shopping as a first-time buyer, with techbuyer.com being my chosen destination. From the moment my order was placed, the speed at which my purchase reached my door truly impressed me. Yet, what truly set techbuyer.com apart was their proactive customer service. I received a reassuring phone call confirming that the item I had chosen was indeed the best fit for my needs. This personalized touch made me feel valued as a customer. Moreover, the friendly and helpful nature of the staff further solidified my positive experience. Undoubtedly, the competitive pricing at techbuyer.com was the cherry on top, ensuring that not only did I receive exceptional service, but I also got great value for my money. My first tech purchase experience with techbuyer.com has not only been pleasant but has also instilled in me a sense of trust and reliability towards this platform. As I reflect on my initial encounter with techbuyer.com, I can confidently say that this is just the beginning of a long-lasting tech love affair. This first purchase has left me eager to return for all my future tech needs, knowing that I will be met with exceptional service and unbeatable prices. Thank you, techbuyer.com, for setting the bar high and exceeding my expectations. See you soon!
C customer
84 days ago

Going Above and Beyond: The Personal Touch at techbuyer.com

I had an incredible experience with techbuyer.com that I just have to share. When I placed my order, I received a follow-up call from their team to ensure that I had selected the right product for my needs. This personal touch and attention to detail truly impressed me. It's rare to find this level of customer service nowadays, and it made me feel valued and taken care of as a customer. Thank you, techbuyer.com, for going above and beyond to make sure I got the perfect product. I will definitely be a returning customer!
T TPM LTD
91 days ago

Exceptional Service and Unbeatable Prices!

I can't stop raving about my experiences with techbuyer.com. This is the second or third time we've relied on their services, and each time they have truly gone above and beyond. Not only are they exceptional at sourcing out-of-the-ordinary components, but their prices are unbeatable, offering significant savings compared to retail costs. The best part? Every item received has been in impeccable condition, matching the descriptions provided on their website to a tee. I have absolutely no complaints, only praise for the outstanding service and quality products they consistently deliver.
T TPM LTD
91 days ago

Exceeding Expectations Every Time – Techbuyer Delivers Quality & Savings!

I cannot praise Techbuyer enough for their exceptional service. This is the second or third time we've turned to them, and once again, they have surpassed all expectations. Techbuyer proves to be an invaluable resource for us, consistently providing rare components at unbeatable prices. The items we've purchased have always arrived in impeccable condition, exactly as advertised on their user-friendly website. Their attention to detail and commitment to quality are truly commendable. Without a doubt, Techbuyer has set a high standard in the industry. I have no reservations in recommending Techbuyer to anyone in need of reliable tech solutions. Their reliability, affordability, and product quality have made them our go-to choice. Thank you, Techbuyer, for making our experiences seamless and successful every time!
M Mad Pierre
91 days ago

Exceptional Service and Support from Techbuyer

I can't say enough about the incredible assistance I received from Techbuyer. Not only did they expertly identify the right parts for my needs, but they also made sure the shipment process was swift and efficient. While there were some delays in the delivery due to the holiday season and the courier service, the team at Techbuyer remained proactive and supportive throughout. I am eager to see how their chosen courier performs without the holiday rush, as I have full confidence in Techbuyer's commitment to excellence. Thank you for going above and beyond to ensure my satisfaction.
M Mad Pierre
91 days ago

A Reliable Partner in Tech Solutions: A Review of Techbuyer

I had the pleasure of dealing with Techbuyer, and I must say, it was a refreshing experience. Their team went above and beyond to assist me in finding the right parts for my needs, ensuring a smooth and efficient process. However, there was a slight hiccup with the delivery, causing a delay in receiving the parts. Despite the inconvenience, I appreciated their transparency about the situation and their efforts to resolve the issue promptly. While external factors like holiday seasons can impact delivery times, I look forward to seeing DPD's performance on my next order without any such challenges. Techbuyer’s commitment to customer satisfaction shines through, and I have full confidence in their ability to deliver quality service. I highly recommend them for their expertise, dedication, and genuine care for their customers. Thank you, Techbuyer, for being a reliable partner in my tech journey.

Introduction

Techbuyer.com is an online marketplace where customers can purchase new and refurbished IT equipment, including servers, storage, networking, and parts. The company has been providing affordable and high-quality technology solutions to businesses, resellers, and individuals since 2005. Techbuyer.com has a team of experienced professionals who ensure that their customers receive the best products and excellent service.

Pros and Cons

Pros:
  • Wide range of products, including new and refurbished IT equipment
  • Reasonable pricing
  • High-quality products
  • Responsive customer service
  • Free shipping on orders over ?100
Cons:
  • Not all products have a warranty
  • No loyalty program

User Experience

The website is easy to navigate and find products, and the search function works well. The product pages are informative, with detailed descriptions and specifications. Techbuyer.com has a customer-centric approach, and their customer service is responsive and helpful.

Pricing and Value for Money

Techbuyer.com has competitive pricing for their products, and customers can save money by purchasing refurbished items. The company also offers promotions and discounts that provide additional value for money.

Alternatives

There are many other online marketplaces for IT equipment, including Newegg, Amazon, and CDW. However, Techbuyer.com has a unique focus on refurbished equipment, which can save customers money while still providing high-quality products.

Customer Service

Techbuyer.com has responsive and helpful customer service, and their team is available via phone, email, or live chat. They also have a comprehensive returns policy that allows customers to return items if they are not satisfied.

Product Quality and Selection

Techbuyer.com offers a wide selection of IT equipment, including servers, storage, networking, and parts. They have both new and refurbished products, and their refurbished items are thoroughly tested and inspected before being sold. The company also has a reputation for providing high-quality products.

Website Usability

The website is easy to navigate, and the search function works well. The product pages are informative, with detailed descriptions and specifications. Techbuyer.com also provides resources and guides for their customers, such as a server buying guide and a RAID calculator.

Returns and Exchanges

Techbuyer.com has a comprehensive returns policy that allows customers to return items within 14 days of delivery. The company provides a full refund or exchange if the item is faulty, damaged, or not as described.

Promotions and Discounts

Techbuyer.com offers promotions and discounts on their products regularly. Customers can sign up for the company's email newsletter to receive updates on the latest promotions and discounts.

Reputation

Techbuyer.com has a reputation for providing high-quality IT equipment and excellent customer service. The company has a 4.8 out of 5-star rating on Trustpilot, based on over 11,000 reviews.

Payment Options

Techbuyer.com accepts payment via credit card, PayPal, and bank transfer. Customers can also choose to finance their purchases using the company's financing options.

Loyalty Programs

Techbuyer.com does not have a loyalty program at this time.

Customer Reviews

Customers on Trustpilot have praised Techbuyer.com for their high-quality products, affordable pricing, and excellent customer service. However, some customers have reported issues with delivery times and receiving faulty items.

Community Involvement

Techbuyer.com is committed to sustainability and has a recycling program that helps customers dispose of their old IT equipment responsibly. The company also participates in charitable activities, such as donating refurbished laptops to schools and organizations.

Shipping and Costs

Techbuyer.com provides free shipping on orders over ?100 within the UK. Shipping costs for orders under ?100 vary depending on the delivery location and the size of the order. The company also offers international shipping to select countries.