Users Voice for Techbuyer

6% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
94% users rated Excellent
Pie Chart Review Representation for Techbuyer
Techbuyer Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 03 Jun 2019

Last updated by on 07 Mar 2023

"I believe in writing for humans than for bots and this is what motivates me to write better, clearer, and easier every day."
Oct 2022 5 4.2 5 3.5 4.3 4.4
Nov 2022 5 3.9 1 5 2.4 2.7
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.1 2 5 1.7 4.6
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

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Detailed Techbuyer Review by

Introduction

Techbuyer.com is an online marketplace where customers can purchase new and refurbished IT equipment, including servers, storage, networking, and parts. The company has been providing affordable and high-quality technology solutions to businesses, resellers, and individuals since 2005. Techbuyer.com has a team of experienced professionals who ensure that their customers receive the best products and excellent service.

Pros and Cons

Pros:
  • Wide range of products, including new and refurbished IT equipment
  • Reasonable pricing
  • High-quality products
  • Responsive customer service
  • Free shipping on orders over £100
Cons:
  • Not all products have a warranty
  • No loyalty program

User Experience

The website is easy to navigate and find products, and the search function works well. The product pages are informative, with detailed descriptions and specifications. Techbuyer.com has a customer-centric approach, and their customer service is responsive and helpful.

Pricing and Value for Money

Techbuyer.com has competitive pricing for their products, and customers can save money by purchasing refurbished items. The company also offers promotions and discounts that provide additional value for money.

Alternatives

There are many other online marketplaces for IT equipment, including Newegg, Amazon, and CDW. However, Techbuyer.com has a unique focus on refurbished equipment, which can save customers money while still providing high-quality products.

Customer Service

Techbuyer.com has responsive and helpful customer service, and their team is available via phone, email, or live chat. They also have a comprehensive returns policy that allows customers to return items if they are not satisfied.

Product Quality and Selection

Techbuyer.com offers a wide selection of IT equipment, including servers, storage, networking, and parts. They have both new and refurbished products, and their refurbished items are thoroughly tested and inspected before being sold. The company also has a reputation for providing high-quality products.

Website Usability

The website is easy to navigate, and the search function works well. The product pages are informative, with detailed descriptions and specifications. Techbuyer.com also provides resources and guides for their customers, such as a server buying guide and a RAID calculator.

Returns and Exchanges

Techbuyer.com has a comprehensive returns policy that allows customers to return items within 14 days of delivery. The company provides a full refund or exchange if the item is faulty, damaged, or not as described.

Promotions and Discounts

Techbuyer.com offers promotions and discounts on their products regularly. Customers can sign up for the company's email newsletter to receive updates on the latest promotions and discounts.

Reputation

Techbuyer.com has a reputation for providing high-quality IT equipment and excellent customer service. The company has a 4.8 out of 5-star rating on Trustpilot, based on over 11,000 reviews.

Payment Options

Techbuyer.com accepts payment via credit card, PayPal, and bank transfer. Customers can also choose to finance their purchases using the company's financing options.

Loyalty Programs

Techbuyer.com does not have a loyalty program at this time.

Customer Reviews

Customers on Trustpilot have praised Techbuyer.com for their high-quality products, affordable pricing, and excellent customer service. However, some customers have reported issues with delivery times and receiving faulty items.

Community Involvement

Techbuyer.com is committed to sustainability and has a recycling program that helps customers dispose of their old IT equipment responsibly. The company also participates in charitable activities, such as donating refurbished laptops to schools and organizations.

Shipping and Costs

Techbuyer.com provides free shipping on orders over £100 within the UK. Shipping costs for orders under £100 vary depending on the delivery location and the size of the order. The company also offers international shipping to select countries.

Techbuyer Recent User Reviews

User Rating

5 stars

41

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Reviewer Name: Brian Parry

Review Submission Date: 2022-11-22

Review Title: Bought a Dell Laptop from Techbuyer
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Review Description: Bought a Dell Laptop from Techbuyer, via Amazon.Superb service, quick and professional.

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Reviewer Name: Mo

Review Submission Date: 2022-10-27

Review Title: Lisa saved the day!
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Review Description: I previously had a not so great experience with Techbuyer. Thought I'd try again and almost had another not so great experience. However, Lisa.D turned my experience right round! 5 starts for saving the day!

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Reviewer Name: Silent Matriarch

Review Submission Date: 2022-09-15

Review Title: Fast delivery, good product.
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Review Description: My product arrived promptly within a few days. It was well packaged and in excellent condition. Couldn't be happier with the service.

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Reviewer Name: Mr & Mrs M Jahn

Review Submission Date: 2022-08-31

Review Title: Excellent Service
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Review Description: So having ordered the wrong type of hard drive, I contacted Techbuyer to see how this could be resolved. Alex at Techbuyer was amazing and helped me through the process with empathy and understanding, a credit to Techbuyer, who are an amazing company. I can fully recommend any prospective buyers to buy from "Techbuyer", I certainly will have no hesitation in ordering more from them. Once again thank you Alex

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Reviewer Name: Mark Allerton

Review Submission Date: 2022-08-21

Review Title: Use this company!
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Review Description: The best service I have ever had from any company online. Delivered an urgently required computer part to us on a Saturday evening, then they called us on Sunday to offer assistance with the installation. Superb and highly recommended.

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Reviewer Name: Stephen Neall Interiors

Review Submission Date: 2022-06-24

Review Title: Great Service
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Review Description: Thank you Techbuyer for your great service. It's good to know our old I.T equipment will be refurbished and reused if possible.Stephen Neall Interiors & Poliform NorthHarrogate UK

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Reviewer Name: T OBrian

Review Submission Date: 2022-06-14

Review Title: I would highly recommend Techbuyer
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Review Description: ?I would highly recommend Techbuyer for anyone looking for high quality IT equipment. I've been struggling to source the right part for my server and not only did Techbuyer have it in stock, but their assistance and product knowledge was excellent! Will be using them again in the future.

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Reviewer Name: Client

Review Submission Date: 2022-05-30

Review Title: a shame
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Review Description: go your way. useless to ask a question by mail no answer. when you call someone. and when you chat in chat you annoy people who answer you very badly and cut off the conversation. really not serious at all. not professional. And it's your fault!!! in short a shame

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Reviewer Name: The Twins

Review Submission Date: 2021-10-28

Review Title: A Good Buying Experience
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Review Description: Excellent buying experience from this seller. Bought laptop from them via Amazon and it arrived by DPD 24 hours after dispatch. The Asus laptop was a bargain price and included MS Office 2019 installed and ready to run. Also a 3 year guarantee. All functions are working well. Although I have had no reason to contact them directly I am sure that if there is an issue to crop up they will be ready to respond.

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Reviewer Name: The Twins

Review Submission Date: 2021-10-28

Review Title: A Good Buying Experience
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Review Description: Excellent buying experience from this seller. Bought laptop from them via Amazon and it arrived by DPD 24 hours after dispatch. The Asus laptop was a bargain price and included MS Office 2019 installed and ready to run. Also a 3 year guarantee. All functions are working well. Although I have had no reason to contact them directly I am sure that if there is an issue to crop up they will be ready to respond.

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