Techbuyer User Reviews

Introduction

Techbuyer.com is an online marketplace where customers can purchase new and refurbished IT equipment, including servers, storage, networking, and parts. The company has been providing affordable and high-quality technology solutions to businesses, resellers, and individuals since 2005. Techbuyer.com has a team of experienced professionals who ensure that their customers receive the best products and excellent service.

Pros and Cons

Pros:

• Wide range of products, including new and refurbished IT equipment
• Reasonable pricing
• High-quality products
• Responsive customer service
• Free shipping on orders over £100

Cons:

• Not all products have a warranty
• No loyalty program

User Experience

The website is easy to navigate and find products, and the search function works well. The product pages are informative, with detailed descriptions and specifications. Techbuyer.com has a customer-centric approach, and their customer service is responsive and helpful.

Pricing and Value for Money

Techbuyer.com has competitive pricing for their products, and customers can save money by purchasing refurbished items. The company also offers promotions and discounts that provide additional value for money.

Alternatives

There are many other online marketplaces for IT equipment, including Newegg, Amazon, and CDW. However, Techbuyer.com has a unique focus on refurbished equipment, which can save customers money while still providing high-quality products.

Customer Service

Techbuyer.com has responsive and helpful customer service, and their team is available via phone, email, or live chat. They also have a comprehensive returns policy that allows customers to return items if they are not satisfied.

Product Quality and Selection

Techbuyer.com offers a wide selection of IT equipment, including servers, storage, networking, and parts. They have both new and refurbished products, and their refurbished items are thoroughly tested and inspected before being sold. The company also has a reputation for providing high-quality products.

Website Usability

The website is easy to navigate, and the search function works well. The product pages are informative, with detailed descriptions and specifications. Techbuyer.com also provides resources and guides for their customers, such as a server buying guide and a RAID calculator.

Returns and Exchanges

Techbuyer.com has a comprehensive returns policy that allows customers to return items within 14 days of delivery. The company provides a full refund or exchange if the item is faulty, damaged, or not as described.

Promotions and Discounts

Techbuyer.com offers promotions and discounts on their products regularly. Customers can sign up for the company's email newsletter to receive updates on the latest promotions and discounts.

Reputation

Techbuyer.com has a reputation for providing high-quality IT equipment and excellent customer service. The company has a 4.8 out of 5-star rating on Trustpilot, based on over 11,000 reviews.

Payment Options

Techbuyer.com accepts payment via credit card, PayPal, and bank transfer. Customers can also choose to finance their purchases using the company's financing options.

Loyalty Programs

Techbuyer.com does not have a loyalty program at this time.

Customer Reviews

Customers on Trustpilot have praised Techbuyer.com for their high-quality products, affordable pricing, and excellent customer service. However, some customers have reported issues with delivery times and receiving faulty items.

Community Involvement

Techbuyer.com is committed to sustainability and has a recycling program that helps customers dispose of their old IT equipment responsibly. The company also participates in charitable activities, such as donating refurbished laptops to schools and organizations.

Shipping and Costs

Techbuyer.com provides free shipping on orders over £100 within the UK. Shipping costs for orders under £100 vary depending on the delivery location and the size of the order. The company also offers international shipping to select countries.