Users Voice for Teespring

39% users rated Terrible
1% users rated Poor
0% users rated Average
0% users rated Very Good
59% users rated Excellent
Pie Chart Review Representation for Teespring
Teespring Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 21 Nov 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 1.4 1.1 3.8 5 4.4
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.4 1.3 4.2 2 4.1
Feb 2023 1.7 1.3 5 5 1 5
Mar 2023 2.1 5 5 5 5 5
Line Chart for Rating of peer stores

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Detailed Teespring Review by

Introduction

Teespring.com is an e-commerce platform founded in 2011 that allows people to create and sell custom apparel and merchandise without any upfront costs or inventory. The platform has grown to become one of the largest print-on-demand websites, with a user-friendly design and a vast selection of products available.

Pros and Cons

Pros:
  • Easy to use platform
  • No inventory or upfront costs to users
  • Large selection of merchandise available
  • Ability to sell to a global audience
  • Excellent customer support
Cons:
  • Prices can be higher than other print-on-demand platforms
  • Products can take a while to ship, especially internationally
  • Limited customization options compared to some other platforms

User Experience

The website is easy to navigate and has a clean, user-friendly design. The customization process is straightforward, and users can preview their designs before adding them to their store. They can also choose from a wide range of products, from t-shirts to phone cases, and can adjust the pricing according to their desired profit margins.

Pricing and Value for Money

Pricing on Teespring can be higher than other print-on-demand platforms, but users do not need to pay upfront costs or hold inventory. The prices for their products are also fair, and users can adjust pricing to suit their profit margins. The value for money is excellent, with free designing and the support of a reliable platform.

Alternatives

Alternatives to Teespring are Printful, Printify, and Redbubble. Printful and Printify have more extensive customization options and lower prices, but users must hold inventory. Redbubble has a large community and a wide range of royalty and customization options.

Customer Service

Teespring's customer service is top-notch, with multiple contact options available, including email and phone support. Their support team is responsive and helpful, and there are also detailed resources on their website to help users navigate the platform successfully.

Product Quality and Selection

Teespring's product quality is excellent, with high-quality fabrics and printing technology. There is a vast selection of products available, including clothing, accessories, and home decor. Some users have reported issues with print quality, but the 30-day satisfaction guarantee ensures that any issues will be resolved.

Website Usability

The website is user-friendly and intuitive, with easy navigation and clear step-by-step instructions. The customization process is straightforward, and users can preview their designs before adding them to their store. The platform allows users to track their sales, manage their products, and access detailed analytics.

Returns and Exchanges

Teespring offers a 30-day satisfaction guarantee, and users can request returns or exchanges if their product is defective or if they are unsatisfied with their purchase. Users must contact customer support to initiate a return, and they will be refunded with store credit or a full refund.

Promotions and Discounts

Teespring offers occasional promotions and discounts to its users, including free shipping and percentage discounts on specific products. Users can also create their own promotions and discounts to incentivize sales.

Reputation

Teespring has a positive reputation in the print-on-demand space, with a high level of customer satisfaction and excellent customer support. Some users have reported issues with print quality, but the company has a 30-day satisfaction guarantee to rectify any issues.

Payment Options

Users can pay for their Teespring purchases using credit and debit cards, PayPal, or Apple Pay. The platform uses industry-standard SSL encryption to keep all payment information safe and secure.

Loyalty Programs

Teespring does not offer a dedicated loyalty program for its users, but it does reward its affiliates with a commission on sales generated through their unique affiliate link.

Customer Reviews

Teespring has a high level of positive customer reviews, with users praising the platform's ease of use, large selection of products, and excellent customer support. Some users have reported issues with print quality, but the company has a 30-day satisfaction guarantee to rectify any issues.

Community Involvement

Teespring has a large community of users and offers several resources, including a YouTube channel, blog posts, and forums, to help users succeed on the platform. They also have partnerships with several prominent charities and organizations, allowing users to raise money for a cause through their sales.

Shipping and Costs

Shipping costs on Teespring vary depending on the product, destination, and shipping speed. Products can take a while to ship, especially internationally, but users can track their orders through the platform. Teespring offers free shipping promotions from time to time. In conclusion, Teespring offers an excellent platform for anyone looking to create and sell custom apparel and merchandise without any upfront costs or inventory. The website is user-friendly, and the customer support is excellent. While pricing can be higher than other platforms, the value for money is excellent, and the platform's reputation is positive. Overall, Teespring is a great option for people looking to monetize their creativity and showcase their designs globally.

Teespring Recent User Reviews

User Rating

5 stars

61

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Reviewer Name: Marko Beshiroski

Review Submission Date: 2023-02-02

Review Title: Great customer support
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Review Description: Great customer support helped me with my domain problems.

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Reviewer Name: Giordanofox

Review Submission Date: 2023-02-01

Review Title: Overpriced garbage.
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Review Description: Ordered some merchandise to support some YouTubers. The products are garbage and overpriced. Prints are mediocre and they always have problem shipping items to me (i'm from Italy). I do not recommend to anyone. The print itself doesn't wash away (neither in the hoodies/shirts or the cup i bought) however is pretty low quality.

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Reviewer Name: Simon Shuttleworth

Review Submission Date: 2023-01-29

Review Title: Ordered a mug which never arrived
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Review Description: TLDR: Ordered a mug almost two months ago which never arrived and they ignored my emails asking for an update.I ordered a printed mug on the 13th of December, which still hasn't arrived, almost two months later. I have tried contacting them on two separate occasions via their given email address at the bottom of my tracking page, and they have ignored both emails. I still don't know if my item will arrive, as they are uncommunicative and haven't provided me with a single update.I would avoid ordering from this company as it seems to be a scam.

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Reviewer Name: Rémy

Review Submission Date: 2023-01-27

Review Title: That they can trust the company
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Review Description: A company that helps super well is a customer in connection with it is order and that sincerely answers the questions of the customer who and very pleasant the person to whom I had to do my very well help her and very kind understanding it is a very good customer service.

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Reviewer Name: Zach R.

Review Submission Date: 2023-01-25

Review Title: Thank you Sofia
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Review Description: Sofia was very helpful and quick to respond to our issue. It was wonderful having our case resolved so quickly and politely.

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Reviewer Name: udaya vivekananthan

Review Submission Date: 2023-01-23

Review Title: This company is a scam
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Review Description: This company is a scam. Worst customer service. I had to close my tee spring account and contacted them to do so, they did not send my available balance yet and when I asked them, the reply was you should have taken the money before requesting to close the account. What a joke, nobody told me this when I requested to close my account. Moreover, subscription renewal has happened without any notice. Contacted a few times to solve the issue but no reply from them yet.

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Reviewer Name: Dash DOES

Review Submission Date: 2023-01-22

Review Title: Teespring took my money in the worst way
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Review Description: I started as a creator with Teespring. Was ecstatic to sell some art. When I finally pulled out my first $100 in profit, they decided to delete my account (without warning) Apparently, this is a common occurance as a) Their rules stipulate they keep the moneyb) they warn you probably wont get your account back. if you're a youtuber DO NOT USE TEESPRING!

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Reviewer Name: MuhAmmad ShArjeel

Review Submission Date: 2023-01-19

Review Title: Teespring is a group of scammers
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Review Description: Teespring is a group of scammers, as a creator, I purchased a domain at 11th January 2023, today is 19th January, the domain is still not working. I've sent too many emails to the support team but they are not replying to me. I've installed emails tracker extension, so I know which of my emails are open. They open my each and every email but after reading, they don't reply. Worst ever company, worst ever support, keep away from Teespring or Spri.ng. They are completely frauds.

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Reviewer Name: Rachael Mitchell

Review Submission Date: 2023-01-19

Review Title: Don't use them!
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Review Description: I give this com. 0 ! I ordered my item on the 14th November 2022 it was to arrive by the 16th December that year. It did not! In the new year it was still not here! I have written 4 emails enquiring where it with no response! The tracking system doesn't recognised the tracking ref. given by the company. it is now the 19th January and i have sent another email. I Will now be looking to get my money back as being ignored is not a helpful way to keep my business (I had planned on buying other items) .Very unhappy!

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Reviewer Name: Sylvia Franks

Review Submission Date: 2023-01-17

Review Title: I order a emo shirt for my daughter for…
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Review Description: I order a emo shirt for my daughter for xmas gift. Pd on 12/10/2022. Can not get a real person. Chatting to them everyday about where is my item. Keep saying sent replacement. No damn replacement as of 1/16/2023. No trackong number provided. I am furious!!!!!!