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55% users rated Excellent
A Touching Experience with Exceptional Service
Allow me to share my heartfelt experience with tegeltjes.com - a place that truly values its customers. When my package mysteriously vanished in the hands of the postal service, I felt a wave of worry engulf me. However, upon reaching out to their team via email, I was pleasantly surprised by the promptness of their response. Not only did they call me immediately to address the issue, but they also took swift action by resending my order, which arrived at my doorstep the very next day. Such dedication to customer satisfaction is a rare find in today's world, and I was deeply touched by tegeltjes.com's commitment to resolving any hiccups along the way. The quality of the product itself exceeded my expectations, leaving me thoroughly impressed with their attention to detail and service. If you're seeking a company that not only delivers top-notch products but also goes above and beyond to ensure your satisfaction, look no further than tegeltjes.com. My experience with them was nothing short of exceptional, and I wholeheartedly recommend their services to anyone in search of a caring and reliable partner for their needs.Above and Beyond: A Collaboration Made in Design Heaven
Sharing my exceptional experience with tegeltjes.com, where they not only listened but truly understood my vision. They went the extra mile to create a design that surpassed my expectations, all without adding any hidden costs. The level of dedication and creativity displayed was truly outstanding, making this collaboration feel like a match made in design heaven. Thank you, tegeltjes.com, for your exceptional service and for bringing my ideas to life with such skill and precision.A Heartfelt Recommendation for Tegeltjes.com: A Story of Almost Lost Hope
When I placed my order on tegeltjes.com, I was brimming with excitement to receive my special tile. However, my enthusiasm was met with a rollercoaster of emotions upon its arrival. The lack of a 'Fragile' message on the package left me anxious, and my fears swiftly turned into reality as I visualized a shattered tile en route. As I gingerly unpacked the box, my heart sank. The thin layer of bubble wrap seemed too feeble a shield against the harsh journey ahead. In that moment, I felt my hopes crumble, fearing the worst for my precious purchase. It was a bittersweet mix of relief and disappointment that washed over me as I held the intact tile in my hands – a narrow escape from a heartbreaking situation. Despite my concerns, I couldn't help but appreciate the craftsmanship and quality of the tile itself. Its beauty and charm were undeniable, a testament to the dedication of the artisans behind it. However, the pang of concern over the shipping process lingered, overshadowing my initial joy. While my experience was a close call, I must commend tegeltjes.com for their products. The almost-saga of the near-mishap has not deterred me from admiring their creations and considering future purchases. A small improvement in packaging could make a world of difference in ensuring flawless delivery experiences for all customers. In conclusion, I urge tegeltjes.com to consider fortifying their packaging practices to safeguard their delicate creations during transit. With just a little extra care, they can elevate their service to match the excellence of their products. Wishing them continued success and looking forward to witnessing even greater customer satisfaction in the future.Exceptional Customer Care at Tegeltjes.com!
Upon encountering a setback with GLS mishandling my package, Tegeltjes.com displayed unparalleled customer service. Their swift response to the situation was truly remarkable, as they promptly reshipped my order without any inconvenience on my end. The quality craftsmanship of the delft blue tiles I received exceeded my expectations, adding a touch of elegance to my space. Kudos to this online store for their exceptional customer-centric approach. It's evident that they prioritize customer satisfaction above all else, making every interaction a delightful experience. Tegeltjes.com has truly set a benchmark in customer care standards.Exceeded Expectations: Swift Delivery, Top-Notch Quality, and Room for Improvement
Sharing my heartfelt experience with tegeltjes.com! From the moment I placed my order, I was impressed by the lightning-fast delivery and the impeccable quality of the product received. The tile with our personalized photo exceeded our expectations, leaving us genuinely delighted. However, a minor downside was the absence of a hanging system, which would have been a helpful addition. While uploading the photo for our tile, there was a slight discrepancy in the preview offered on the website, which caused some initial concern. Despite this, the final product was beautifully aligned, although not entirely as we had initially anticipated based on the upload. This serves as constructive feedback for the website, as an accurate preview would further enhance the overall customer experience. Overall, tegeltjes.com has proven to be a reputable and efficient platform for personalized items, reflecting a commitment to quality and customer satisfaction. With a small tweak to the preview feature and the addition of a hanging system, this could undoubtedly elevate the shopping experience to new heights. Thank you for a job well done!Effortlessly Easy and Exceptionally Efficient Online Tile Shopping Experience
Having recently explored tegeltjes.com, I must express my utmost satisfaction with their services. The process was effortlessly easy, and the results were exceptionally efficient. Despite encountering a minor hiccup with two tiles arriving with transport damage, which is understandable, a swift resolution was achieved with just one email. The replacement process was seamless and prompt, showcasing a level of customer service that truly sets them apart. This attention to detail and dedication to customer satisfaction exemplifies a company that values its clientele. Kudos to tegeltjes.com for their commitment to excellence!Delightful Birth Announcement Tiles at Tegeltjes.com
As a happy customer of tegeltjes.com, I recently ordered a beautiful birth announcement tile from their website. The next day delivery exceeded my expectations, and the tile itself was exquisite. However, I was slightly disappointed with the options for gift packaging. I opted for the gift packaging upgrade at €6.55, expecting something more than a simple paper bag with a Delft blue design. I couldn't help but feel that for the price, the packaging should have been more substantial. After all, the tile itself was priced at €8.95, making the gift wrap cost quite significant relative to the product. I couldn't help but wonder if the same presentation would be deemed suitable for a gift by the staff. I believe that tegeltjes.com could greatly improve by clearly outlining what the gift packaging entails to avoid any misinterpretations. Despite this minor setback, the quality of the tile and the prompt delivery truly made my purchase worthwhile.Exceptional Customer Service Beyond Expectations!
My experience with tegeltjes.com was nothing short of outstanding. After a mix-up with my order, I reached out to their team requesting a cancellation. To my surprise, they promptly replied at 10:00 PM and efficiently resolved the issue. The dedication and efficiency shown by tegeltjes.com's customer service team truly exceeded my expectations. Kudos to their exceptional service!Tegeltje Shines Bright, Extras Leave Room for Improvement
After stumbling upon tegeltjes.com, I decided to order a custom tile, and I must say, I'm quite pleased with the quality of the tile itself. Placing my order on a Tuesday evening, I was pleasantly surprised to receive an email the following day stating that it was ready and out for delivery. By Friday, the tile had safely arrived at my doorstep. However, the additional items I opted for, such as the standard stand, adhesive hook, and gift packaging, left much to be desired. To my disappointment, the extras I paid for felt lackluster and overpriced. The so-called "gift packaging" consisted of nothing more than a small paper bag – I had to assemble the flimsy plastic stand myself, and the adhesive hook already seems unreliable. In hopes of clarifying the underwhelming gift packaging, I reached out via email but received no response whatsoever. While the tile itself deserves a resounding yes for recommendation, the extra add-ons, unfortunately, fall short in terms of quality and value.Unforgettable Memories: My Personalized Tile from Tegels.com
Let me share my exceptional experience with Tegels.com. Two days ago, I ordered a tile with a personalized message, and the options for layouts and color tones were abundant, giving me the freedom to create a truly unique piece. The excitement was palpable as I awaited its arrival, and to my delight, it was delivered promptly today. The speed of delivery truly impressed me. This personalized tile is not just a gift; it's a memory that will be cherished forever. I am already looking forward to my next purchase with excitement. Thank you, Tegels.com, for making every moment special!An Unforgettable Experience with Tegeltjes.com
From the moment I placed my order, I was blown away by the lightning-fast delivery provided by Tegeltjes.com. The quality of the tile I received surpassed all my expectations; it was truly a work of art. I decided to use these tiles to surprise my friends from abroad with a typical Dutch gift - Delft Blue. It was not just a gift, but a piece of Holland that I could share with them, making it a truly beautiful and personal present. Every detail of the tile spoke volumes about the craftsmanship and care put into its creation. The vibrant colors and intricate design made it a standout piece that captured the essence of Dutch culture perfectly. The joy on my friends' faces when they received this unique gift was priceless, and it wouldn't have been possible without the exceptional products from Tegeltjes.com. Thank you, Tegeltjes.com, for providing not just a product, but an experience that will be cherished for a lifetime. I highly recommend Tegeltjes.com to anyone looking for top-notch quality and a touch of charm in their gifts.Unparalleled Quality and Service! An Unforgettable Experience with Tegeltjes.com
After losing my beloved cat, I sought a special way to honor his memory. Tegeltjes.com provided solace by delivering a beautifully crafted tile that encapsulated the essence of our cherished moments together. The impeccable quality and attention to detail surpassed all expectations, leaving a lasting impression on my heart. In 2016, when I returned to Tegeltjes.com for another custom tile, a slight issue arose. Little did I know that this minor hiccup would become a testament to the exceptional service that Tegeltjes.com prides itself on. Their prompt and professional response to my concern was truly commendable. They not only addressed the issue swiftly but also went above and beyond to ensure that I was completely satisfied with the final product. I cannot speak highly enough of Tegeltjes.com's commitment to customer satisfaction. Anja de Wijk, thank you for sharing your positive experience—I couldn't agree more. Tegeltjes.com's dedication to quality and service has won me over, and I wholeheartedly recommend them to anyone seeking a memorable and meaningful keepsake.Exceptional Service Beyond Expectations
After coming across tegeltjes.com, I decided to order a tile on a Monday. To my surprise, it arrived promptly the next day! The efficiency and speed of delivery were truly top-notch. I want to express my deepest gratitude for the outstanding service and the stunning quality of the tile received. I am thoroughly impressed and will definitely be a returning customer. I highly recommend tegeltjes.com to anyone in search of exceptional products and service. Thank you for exceeding all expectations!Impressive Quality, Dubious Practices: A Cautionary Tale
Allow me to share my experience with tegeltjes.com, where a celebration for a friend's 50th birthday turned into a cautionary saga. We placed a sizeable order for tiles with a group of friends, a total of 12 individuals, to commemorate this special occasion. Following the initial payment and a confirmation of our order, everything seemed to be on track. However, our enthusiasm was soon tainted by a dubious additional offer of a minor customization, priced at 2.75 euros. Upon expressing interest in this extra detail, all communication mysteriously ceased. There was no acknowledgement, no confirmation, and most notably, no supplementary invoice for the small adjustment requested. To our shock, over a month later, instead of the expected follow-up, we received unwarranted distress in the form of a 40.00 euro demand from their in-house collection agency. What's more distressing is that this unsettling scenario wasn't isolated to just one individual; it plagued multiple orders placed by different customers. In the midst of what was meant to be a joyous celebration, this unexpected turn of events left a bitter taste in our mouths. While the quality of the tiles might have been impressive, the unsettling experience of undisclosed fees and unexpected collection actions serves as a stark warning to exercise caution when dealing with tegeltjes.com. It's a reminder that even amidst beauty and craftsmanship, transparency and integrity should never be compromised.A Remarkable Source for Celebratory Keepsakes
After multiple orders with Tegeltjes. Com, I can confidently say that their delivery and quality have consistently exceeded our expectations. The one time a delivery mishap occurred due to an envelope size issue, their customer service promptly addressed it by sending a replacement tile the very next day. This level of responsiveness and commitment to customer satisfaction truly sets them apart. I highly recommend Tegeltjes. Com to anyone seeking unique and memorable gifts for special occasions.No Results Found
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{{{reviewBody}}}Introduction
Tegeltjes.com is an online retailer specializing in unique and customizable Dutch tiles. With a wide selection of designs and the ability to personalize them, this website offers a creative way to decorate your home or give a thoughtful gift.
Pros and Cons
- Pros:
- Large selection of designs.
- Option to personalize tiles.
- High-quality products.
- Easy-to-use website.
- Responsive customer service.
- Community involvement.
- Cons:
- Limited payment options.
- Shipping costs can be high.
User Experience
Tegeltjes.com offers a user-friendly interface that allows customers to navigate effortlessly through the website. The search function allows users to quickly find their desired designs, and the customization feature is intuitive and easy to use. The checkout process is smooth and secure, ensuring a positive overall user experience.
Pricing and Value for Money
While the pricing at Tegeltjes.com is generally reasonable, it may be slightly higher compared to other similar retailers. However, the ability to personalize the tiles adds value for money, making it worth the investment for a unique and customized product.
Customer Service
The customer service team at Tegeltjes.com is responsive and helpful. They can be reached via email or phone, and their knowledgeable staff promptly assists with any queries or concerns. Their dedication to ensuring customer satisfaction contributes to a positive shopping experience.
Product Quality and Selection
Tegeltjes.com offers high-quality tiles that are durable and long-lasting. The designs are carefully crafted, and the printing is sharp and vibrant. With a vast selection of pre-designed tiles and the option to personalize them, customers can find the perfect tile to suit their style and preferences.
Website Usability
The website design is clean, intuitive, and easy to navigate. Customers can easily browse through the different categories, apply filters, and view product details. The customization feature is straightforward, allowing customers to personalize their tiles effortlessly. The checkout process is smooth, ensuring a hassle-free shopping experience.
Returns and Exchanges
Tegeltjes.com has a reasonable returns and exchanges policy. If a customer is not satisfied with their purchase, they can contact customer service within a specified period to arrange for a return or exchange. However, customers should note that personalized tiles may not be eligible for return unless there is a defect or error in customization.
Promotions and Discounts
Tegeltjes.com occasionally runs promotions and offers discounts on selected products. Customers can keep an eye on the website or subscribe to the newsletter to stay informed about these special deals. These promotions provide an opportunity to purchase tiles at a more affordable price.
Reputation
Tegeltjes.com has built a strong reputation for delivering high-quality and customizable tiles. Their dedication to customer satisfaction and commitment to providing an extensive range of designs have earned them a positive reputation among customers. The company's consistent focus on quality and service has helped them to establish trust and credibility within the industry.
Payment Options
While Tegeltjes.com offers several payment options, including major credit cards and PayPal, the availability may be limited compared to other retailers. Expanding the range of payment options would enhance convenience for customers and improve the overall shopping experience.
Loyalty Programs
Tegeltjes.com does not currently offer a dedicated loyalty program. However, they occasionally provide exclusive offers or discounts to their newsletter subscribers. Implementing a loyalty program could further incentivize repeat purchases and enhance customer loyalty.
Customer Reviews
Customer reviews for Tegeltjes.com are overwhelmingly positive. Many customers praise the quality of the tiles and the exceptional customer service they received. The ability to personalize tiles is often cited as a standout feature, making the shopping experience truly unique. These positive reviews demonstrate the satisfaction and trust customers have in Tegeltjes.com.
Community Involvement
Tegeltjes.com actively participates in community involvement. They collaborate with local artists and craftsmen, providing a platform for their designs to reach a wider audience. This commitment to supporting the local community showcases their dedication to promoting creativity and artistry.
Shipping and Costs
Tegeltjes.com offers shipping to various countries, ensuring their products can reach customers worldwide. However, customers should be aware that shipping costs can be relatively high, especially for international orders. It is advisable to review the shipping costs before making a purchase to determine the total cost of the order.
In conclusion, Tegeltjes.com provides a seamless online shopping experience for customers looking to add a touch of Dutch culture to their homes. With their wide selection of customizable tiles, high-quality products, and responsive customer service, this website stands out as a reliable and trustworthy retailer in the industry.