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Review article published on: 30 Aug 2019

Last updated by on 07 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Aug 2021 5 5 5 5 5 5
Sep 2021 5 1.2 4.2 4.6 1.2 1
Oct 2021 5 1.4 4.3 4.2 1.4 1.3
Nov 2021 5 1.6 4.1 4.4 1.4 1
Mar 2023 2 1.4 4.2 4.7 1.4 1
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Detailed Telemart Review by

Introduction is an online store that offers a wide range of electronic goods and devices, including smartphones, tablets, laptops, accessories, and more. The website has been around since 2012 and has grown to become one of the biggest online stores in Ukraine.

Pros and Cons

Pros: boasts a comprehensive collection of products that caters to the needs of tech-savvy customers. The website is user-friendly and offers a secure payment system. The company also offers a 7-day return policy, ensuring customer satisfaction. Cons: mostly focuses on electronic goods and devices, limiting its selection of other categories. Additionally, the pricing may not be the most competitive in the market, although the company periodically runs promotions and discounts.

User Experience offers an intuitive and straightforward user experience, with a seamless checkout process and easy navigation. The website is designed to load quickly on both desktop and mobile devices. Users can refine their search results by applying various filters, making it easier to find the desired product. The website is also available in Ukrainian and Russian, catering to the local market.

Pricing and Value for Money offers products from various brands and price points, providing customers with diverse options. The pricing may not always be the most competitive, but the company runs promotions and discounts periodically. Although customers may find cheaper deals on other online stores or physical stores, offers a hassle-free online shopping experience.


Some popular alternatives to in the Ukrainian e-commerce market include Rozetka, Comfy, and Eldorado. These websites offer a broader range of products and attractive prices. However, offers a smooth and convenient shopping experience, which may appeal to some customers.

Customer Service provides a comprehensive customer service experience, with a dedicated support team available through phone, email, social media, and live chat. The company also offers a 7-day return policy, ensuring customer satisfaction.

Product Quality and Selection offers a wide range of products, categorized into various sections such as smartphones, laptops, accessories, and more. The company sources products from various brands, ensuring variety and quality. The website also provides detailed product descriptions and reviews, allowing customers to make informed purchases.

Website Usability's website is optimized for a smooth user experience, with quick load times and easy navigation. The website design is clean and modern, with a minimalistic approach. The website also offers a secure payment system, providing customers with an added layer of security.

Returns and Exchanges offers a 7-day return policy, allowing customers to return products if they are not satisfied with their purchase. The company will also exchange products if there are any functional defects or damages.

Promotions and Discounts runs periodic promotions and discounts, providing customers with attractive deals on their products. Customers can stay updated on upcoming promotions and discounts by subscribing to the company's newsletter or following them on social media.

Reputation has a good reputation in the Ukrainian market, with positive customer reviews and a strong online presence. The company has also won several awards for its contribution to the e-commerce industry in Ukraine.

Payment Options offers various payment options, including credit/debit cards, online banking, and cash on delivery. The company's payment system is secure, ensuring customer data is protected.

Loyalty Programs does not currently offer any loyalty programs for customers.

Customer Reviews has positive customer reviews on various platforms, including Trustpilot and Facebook. Customers praise the company's efficient delivery, quick customer service, and quality products.

Community Involvement is involved in various community initiatives, supporting local charities, and organizations. The company also collaborates with various tech events and workshops, promoting technological innovation in Ukraine.

Shipping and Costs offers free shipping for orders over 1000 UAH. For orders below 1000 UAH, there is a shipping fee that varies depending on the order's weight and size. The company also offers same-day or next-day shipping for some products.

Telemart Recent User Reviews


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Review Submission Date: 2020-09-18

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