Users Voice for Teleties

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 27 May 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 2.2 5 5 5
Jan 2023 5 3.4 5 3.1 1.3 2.6
Feb 2023 5 5 1.3 5 5 5
Mar 2023 5 5 1.2 5 5 5
Line Chart for Rating of peer stores

Detailed Teleties Review by

Introduction: is a website that provides unique hair accessories in the form of spiral hair ties. The company has designed a special hair tie that helps hair stay secure without damage or discomfort. The mission of the company is to provide high-quality hair accessories that are gentle on hair and versatile. With the company's focus on providing eco-friendly and sustainable products, is an ideal destination for those looking for hair accessories that are not only stylish but also have a positive impact on the environment.


  • The spiral hair ties offered by have a strong grip that holds hair without causing breakage or damage.
  • The hair ties come in a variety of colors and patterns, making it easy to match any outfit.
  • uses eco-friendly materials in the production of their hair accessories, making them an ideal choice for those who are environmentally conscious.
  • The website is easy to navigate and provides users with an enjoyable shopping experience.


  • The price of the hair ties might be a bit high for some people.
  • The selection of hair ties on the website is limited compared to other retailers in the market.
  • The website may not be accessible to those with disabilities or those using assistive technologies due to some accessibility issues.

User Experience:

Using is an easy and enjoyable experience. The website has a clean and modern design that makes it easy to find what you're looking for. The product pages are well organized and provide detailed information about each item. The checkout process is a breeze, and the website offers multiple payment options, including credit/debit cards and PayPal. The company also provides free shipping for orders over $35, making it easy and affordable to shop at

Pricing and Value for Money: offers hair ties at a price point slightly higher than some other retailers in the market. However, the unique design and eco-friendly materials justify the price tag. Customers can also purchase value packs, which provide a discounted rate per hair tie, making them a cost-effective option. The website's free shipping for orders over $35 also means customers can save money on shipping costs.


Some popular alternatives to include Invisibobble, Kitsch, and Scunci. Invisibobble offers similar spiral hair ties at a lower price point, while Kitsch provides a wider selection of hair accessories, including headbands and scrunchies. Scunci offers hair elastics in different designs and materials, including fabric and silicone.

Customer Service: provides excellent customer service, with a responsive and helpful customer support team. Customers can get in touch by phone or email, and the company's social media pages provide additional support channels. The company also has a robust FAQ section on their website, which answers common customer questions.

Product Quality and Selection:

The hair ties offered by are of excellent quality, with strong grip and durable materials. The selection of hair ties on the website is somewhat limited, but the available patterns and colors are versatile and suitable for different occasions. The company also offers other hair accessories, including hairbands and scrunchies.

Website Usability: is highly usable, with an intuitive design and easy navigation. The website's search function is accurate, and the filters make it simple to find the desired product. The product descriptions are clear and comprehensive, with all necessary information provided. The website is also mobile-friendly, making it easy to shop on-the-go.

Returns and Exchanges: has a straightforward returns policy, allowing customers to return or exchange items within 30 days of purchase. The items must be in their original packaging with tags attached, and customers must pay for the return shipping. Refunds are processed within 7-10 business days of receiving the returned item, and exchanges are shipped out within 2-3 business days of receiving the returned item.

Promotions and Discounts: occasionally offers promotions and discounts, usually during holidays or special occasions. Customers can sign up for the company's email newsletter to receive notifications about upcoming sales and promotions. The company also has a loyalty program, which rewards customers with points for purchases, reviews, and social media engagement.

Reputation: has an excellent reputation, with high customer satisfaction rates and positive reviews. The company's hair ties have been featured in various publications, including Forbes, Allure, and Vogue. The company's focus on sustainability and eco-friendly production has also garnered positive attention from environmentally conscious customers.

Payment Options: accepts various payment options, including major credit/debit cards and PayPal. The website uses SSL encryption technology to ensure secure transactions, making it safe for customers to enter their personal and payment information.

Loyalty Programs: offers a loyalty program, which rewards customers with points for purchases, reviews, and social media engagement. Customers can earn points and redeem them for discounts on future purchases. The program also provides members with early access to sales and promotions.

Customer Reviews:

Customers have left positive reviews about on various platforms, including the company's website and social media pages. Customers praise the quality of the hair ties and the company's excellent customer service. Negative reviews are rare, with most complaints related to shipping delays or issues with products.

Community Involvement: has a strong commitment to environmental sustainability, and the company uses eco-friendly materials in the production of their hair accessories. The company also partners with various charitable organizations, including the Headstrong Project, which supports military veterans' mental health.

Shipping and Costs: offers free shipping for orders over $35 within the United States. For orders under $35, the company charges a flat rate of $4.99 for shipping. The website also offers international shipping, with rates calculated at checkout. Orders are processed within 1-2 business days, with shipping times varying depending on the destination.