Temptu Reviews

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Introduction

Temptu.com is a beauty e-commerce store that specializes in airbrush makeup and skincare products. Founded in 1981, the company has been providing innovative products for makeup artists and beauty enthusiasts for over three decades. Temptu.com offers a wide range of products, including airbrush kits, makeup, skincare, and accessories.

Pros and Cons

Pros:
  • Wide selection of airbrush makeup and skincare products
  • High-quality products that are long-lasting and easy to apply
  • Free shipping on all orders over $50
  • 30-day return policy
Cons:
  • Products can be pricey compared to other makeup brands
  • Limited selection of shades for some of the products
  • The website can be difficult to navigate at times

User Experience

Temptu.com has a user-friendly website that is easy to navigate. The site is well-organized, with products categorized by type and function. The search bar makes it simple to find specific products, and the product pages are informative and include details such as ingredients and application instructions. Checkout is also easy, and the site offers several payment options.

Pricing and Value for Money

Temptu.com products can be on the pricey side, with airbrush kits starting at $195 and makeup and skincare products ranging from $27 to $65. However, the products are high-quality and long-lasting, making them a good value for the money. The site also offers free shipping on all orders over $50 and frequently runs promotions and discounts.

Alternatives

Some alternative e-commerce stores for airbrush makeup and skincare products are:
  • Dinair
  • Belloccio
  • AirbrushMakeup.com
  • Luminess Cosmetics

Customer Service

Temptu.com has excellent customer service, with a helpful and responsive support team. The site offers live chat, email support, and a phone number to reach customer service representatives. The site also has a comprehensive FAQ section that addresses common questions and concerns.

Product Quality and Selection

Temptu.com has a wide selection of high-quality airbrush makeup and skincare products. The products are long-lasting, easy to apply, and available in a range of shades to suit different skin tones. The site also offers airbrush kits that come with everything needed for airbrush makeup application.

Website Usability

Overall, the website is user-friendly, with clear product categories and easy checkout. However, the site can be slow at times, and some users have reported issues with adding products to their cart. Additionally, some users have reported difficulty finding specific products on the site.

Returns and Exchanges

Temptu.com offers a 30-day return policy for all products purchased on the site. The products must be in their original condition and packaging to be eligible for a refund or exchange. Customers are responsible for the cost of return shipping unless the product was defective or damaged upon arrival.

Promotions and Discounts

Temptu.com frequently runs promotions and discounts, including free shipping on orders over $50, free gifts with purchase, and product bundles at a discounted price. The site also offers a loyalty program, providing rewards points for each purchase that can be redeemed for discounts on future orders.

Reputation

Temptu.com has a positive reputation in the beauty industry, known for its high-quality airbrush makeup and skincare products. The company has been featured in numerous publications, including Vogue, Allure, and InStyle. Additionally, the site has a high rating on Trustpilot, with many positive customer reviews.

Payment Options

Temptu.com offers several payment options, including Visa, Mastercard, American Express, Discover, PayPal, and Affirm financing. The site uses secure SSL encryption to protect users' sensitive information.

Loyalty Programs

Temptu.com offers a loyalty program called Temptu Pro, providing rewards points for each purchase that can be redeemed for discounts on future orders. Members also receive exclusive offers and early access to new products.

Customer Reviews

Temptu.com has many positive customer reviews, with customers praising the high-quality, long-lasting products and excellent customer service. However, some customers have reported issues with the website's speed and navigation.

Community Involvement

Temptu.com is involved in various charitable initiatives, including donating a portion of sales to support breast cancer research and participating in initiatives to support makeup artists impacted by the COVID-19 pandemic.

Shipping and Costs

Temptu.com offers free standard shipping on all orders over $50, with delivery taking 5 to 7 business days. Express shipping is available for an additional cost. International shipping is also available, with rates varying by location. Customers are responsible for any customs fees or duties associated with their order.